At a previous job we rolled out Ubiquiti APs on one site since they were so inexpensive just as test to see if we could move to a controller based system. After the second AP failed of the three we purchased we went with a Ruckus system despite the increased cost. We chose to spend a bit more for apparent reliability.
That said, for my current job I've chosen to do a test deployment of UBNT hardware.
Weird - where did you buy them from? Failures do happen, but 2 out of 3 failing.. that's pretty bad.
I deployed UAPs (22 and no failures) and it has worked flawlessly for me for 8 months so far.
This was 2012-2013 time frame, so given the average experience I'm not knocking them off the list permanently.
They were off of Amazon. From UBNT iirc.
The ERL in 2012/2013 was iffy. But not the basic UAP. interesting experience.
Cabling: One aspect of home networking that is far too often overlooking is implementing a quality cabling plant inside the home. This requires far more effort than other home networking projects and falls more into the electrician space rather than the IT professional space but is also one of the most important pieces from the home owner perspective and end user perspective rather than the IT pro perspective. A good, well installed cabling plant will make a home more attractive to buyers and make the value a powerful home network even better.
You might want to LEAD with.... since we discovered that QoS was not set up properly and has never been a problem we can assume that QoS and ensuring call quality cannot be the reason.
Let them come up with a reason if you head that off at the pass.
No, it's correct. They didn't do their jobs properly. They neither did the sensible, cost effective thing for the business, which would have been to not have a VLAN at all. Nor did they properly do QoS for your VoIP traffic.
So no matter what, they didn't set up QoS correctly for you.
We were just informed that the Fiber Bundle cut was in Western KY. The outages have been reported in the Nashville, Chattanooga and Knoxville areas in Tennessee. Outages are also reported in Huntsville, AL, and Lexington and Louisville, KY. In Nashville, the Metro Nashville Police Department and the Nashville Fire Department are without internet service.