@Dashrender said in Disconnected: Why Companies Encourage Bad IT Decisions:
@scottalanmiller said in Disconnected: Why Companies Encourage Bad IT Decisions:
@Dashrender said in Disconnected: Why Companies Encourage Bad IT Decisions:
@scottalanmiller said in Disconnected: Why Companies Encourage Bad IT Decisions:
@Dashrender said in Disconnected: Why Companies Encourage Bad IT Decisions:
The one place the presentation doesn't really hit on is reliability of the circuit. Of course to wit Scott will say - US carriers of old school telecom are horrible, and most ISPs are equally as reliable, if not more so than carriers. And unlike carriers, you can likely more easily setup redundancies with the ISP, when was the last time typical businesses setup redundancy on their phone service?
Not really a place where the CEO should care. In a healthy organization, Jared's presentation would be from the telecom person or team to the CIO. The CIO would just inform the CEO of what they are doing, if he even needed to know. A CEO should not be stuck in the weeds of demanding to understand why modern infrastructure is more reliable than legacy infrastructure.
Right, but in that case the case is made to the CIO, not the CEO, because what you stated.
So the CIO would need to know these things, I would think.
Correct, the information is good, but is for "inside IT", not for "the business".
So question - where do you see that CIO person fitting? You've already said they were IT, but are they more an executive - or more IT? or do you not see a difference in this case?
To me, there is no difference. Anyone making IT decisions has to be a business person to do that job. The CIO has to be completely in sync with everything in the business and be thinking completely within the holistic business context. But they must also be a generalist with a deep understanding of nearly every aspect of IT.
This is why a CIO role is rare and expensive... you need someone who would be reasonably expensive in their business role OR their IT role, then the overhead of putting those two roles together in a single human.
And this is why so many CIOs are terrible, they often only have tech skills or business and are unable to bridge the gap which is their role.
