@Dashrender said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

We are terrified to turn the system off at this point.

I am guessing no backups? Is the system available at all?

System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

That'd be great. But their CIO doesn't like us doing anything.

Then why are you still helping them?

At this point we are not.

We have made our recommendations and it's up to them.

If they choose to disregard our advise, it's at their own peril and we will watch it burn. That's not of course what we want to happen, but the manager has chosen to be the CIO even though she is not competent to do so.

@scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@dafyre said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@wrx7m said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@scottalanmiller said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

@JaredBusch said in How to Stop an Ongoing RAID Rebuild HP P420i RAID Controller:

Shut the system down pull the failed drive and the hot spare turn it back on. You should be up and running on a degraded RAID array

We are terrified to turn the system off at this point.

I am guessing no backups? Is the system available at all?

System is currently available. In theory there are backups, but no capacity to test them and they are across the country. This isn't a managed customer, so we have no documentation, no visibility, no access. We just have to trust that they say that there are backups. But they confused their UPS with their NAS calling both their "backup" so we have literally no clue what they do and do not have.

I'd burn a couple of billable hours at least doing some investigation into their things using Mesh Commander. That way you have a better idea of where they are on the we're screwed o'meter.

That'd be great. But their CIO doesn't like us doing anything.

It's even worse than that. CIO wants us to make the current situation work for 2-3 more years without spending any money.

CIO is completely out of touch with reality, Intentionally ignoring our advice and is allowing a meltdown to happen.

@scottalanmiller I just checked this morning. Still at 6% / 100%. No progress on the rebuild. Stuck in a loop, or just simply stuck and still a de facto RAID 0 right now.

@scottalanmiller Yeah, he wasn't helpful at all. Wanted to know if I wanted to buy a home security system.

@CCWTech It says it's for ADT security once you actually get a live person.

Oddly enough they refused to help with my questions about vaccinations required.

@scottalanmiller said in Scam CDC Phone Number in US Passports - (877) 347-8747:

Just checked my older passport and it has the same fake phone number in it.

Presumably it once was a good phone number and may have not gotten 'renewed'.

Although if it ever was valid, why doesn't it bring up any SEO results?

@scottalanmiller said in Learning Spanish - Voice centric:

Rosetta Stone isn't too bad.

So far I'm digging it.

I have used Duo Lingo and tried Mangolanguage but they are pretty keyboard/mouse centric. I'm looking for something that is more voice centric so that you have to speak your answer, not type it.

Any such animal?

From RepairShopr:

"Thank you for using RepairShopr.

The correct amount is $110/year per additional user.

I have documented the issue and forwarded it to the development team to look further into why the Add a Paid User page is showing $220/month.

The Buy Credits / Add Ons "Additional Users" page does show the correct $110/month pricing for your account. You can go to that page and purchase the additional users and then add their details via the Users page."

@scottalanmiller said in PCI Compliance with Centurylink Modem:

Have you tried testing the port to see what happens?

Got busy, assigned it to Val for the team.