@DustinB3403 said in Epson Thermal Receipt printer issues:

@WrCombs said in Epson Thermal Receipt printer issues:

Also, It's not on top of customer receipts. It's only on reports/checkouts/clockouts..

edit I found this out just last night after posting this topic.

Are the reports formatted weird?

To my knowledge - no,

Also, It's not on top of customer receipts. It's only on reports/checkouts/clockouts..

edit I found this out just last night after posting this topic.

@DustinB3403 said in Epson Thermal Receipt printer issues:

@WrCombs said in Epson Thermal Receipt printer issues:

So one would think hardware differences right?

Configuration differences in how the POS terminals are setup to print is what I'd lean to.

Did this issue "just start out of the blue" from an existing installation without issue previously?

I've seen it on some of the NCR terminals, but replacing adapters and patch cables fixed that immediately and haven't got a call back on those.

we all agree in the office that it's a non-issue , because we have other sites with the same exact set up that haven't called in .

Also, It's not on top of customer receipts. It's only on reports/checkouts/clockouts..

Morning Everyone.
Got my coffee and looking through some tickets.
Heading out of Town for an on site in about an hour to troubleshoot a Caller ID box and printer issues (see my post about Epson Thermal Receipt printer issues

The plan of attack for this morning is Changing the configuration of the printer in the UI - making it a Windows Printer in the software, and downloading and installing the Epson utility to run the printer. So it'll stay serial, however it will now be running off of Epson Drivers / Windows rather than the software...

The weird part is, we have some sites using NCR terminals. and some using POSBANK terminals, the POSBANK's are the ones having this issue. the NCR terms aren't having the issue and are set up the exact same way... So one would think hardware differences right?

@JasGot said in Epson Thermal Receipt printer issues:

What should be where the junk chars are? Anything? Graphics?

Nothing should be printing here. It should just be 5 empty spaces.

What encoding are you sending to the printers? Ascii? PS? PCL? Epson's ESC/POS? IBM? Windows based software and drivers?

I dont know off top of my head on the encoding, How would I check that

Does your POS software manufacturer have drivers?

The software does have drives, I believe for the printers because we set them up in the "back-end"(i use that loosely as we us a UI for the software to add all configuring from items to terminals etc.

I know, so may questions...... but POS printing can be problematic to troubleshoot.

POS printers and POS systems are a whole other world than IT.
Different rules, different regs.

@wrx7m said in Two or three screens. what is your choice? or just one.:

I have 3 at work. 2 at home on one system and 1 on another system. I would like more. I am going to be switching out my 23" 1080 monitors at work, for 27" or larger 4k monitors. If I am sitting on the couch with my laptop, I get frustrated by the lack of screens lol.

Oh good Im not the only one.
LOL

@Osvaldo said in Two or three screens. what is your choice? or just one.:

Just to know, I am with two 24" fullHD because it has around the height of an A4 paper page. and not 4k because at the distance can't see much of a difference while working. (gaming different deal) what are your choices?

/Sarcasm
i think the correct number of screens need for IT Professionals is 100 Screens.
/End-sarcasm

I run with 2 at work, and 2 at home, I'm most comfortable with 2.