@jaredbusch said in Custom IP tables rules for FreePBX:

@fuznutz04 said in Custom IP tables rules for FreePBX:

@jaredbusch Awesome. I'm going to try this.

I was just about to followup with this, saying that I was able to get it working, by not using any custom rules at all. Since the IP that I want to allow, is my local office, which is where I want to connect to the mySQL data from, it works already. Reason: I have my local office IP listed in the Trusted Network area of the Responsive firewall.

Of course, to get this to work, you have to change the listen address (bind address) in the etc/my.cnf file to listen on your public address, other than the loopback address.

I would probably change it to listen on any to have one thing less to remember just in case something changes, but that is just personal preference.

Oh yeah, I did that actually. Then I created a user with select access to the crdb database. The root user by default, on FreePBX installations, has no password. However, the root user can only log in from the local server, so I don't see a need to implement a password. Unless I'm missing something....

I pulled a @jaredbusch and justed used voip.ms :-D

Opened a ticket with Vultr. We'll see what they suggest.

@jaredbusch said in FreePBX and SMS:

@ndc said in FreePBX and SMS:

Tinkering a bit with FreePBX at home and I saw there is an option for using SMS service with it. Documentation suggests that this only works with SIPStation and I was not especially looking to sign up with them.

Does anyone know if that function is really locked down to the one SIP provider? I saw that VoIP.ms has some support for SMS but wasn't able to find anything about whether that would work within FreePBX or not. All signs kind of point to this being a no go at the moment.

There is nothing locked down to a specific thing with Asterisk. Asterisk is completely FOSS.

FreePBX modules may or may not be FOSS as you see.

There have been SMS modules and scripts created over the years for Asterisk systems. I would have to dig into them to find something though. It has not been anything a client has requested recently.

SIPStation pricing is not the best, but if SMS is really needed, it is not all that expensive.

Thanks, I was not thinking about that in the right frame of reference.

I'll likely have a go at this and see what I can make happen.

@dashrender said in Unable to originate a call with the UCP in FreePBX 14:

@jaredbusch said in Unable to originate a call with the UCP in FreePBX 14:

@dashrender said in Unable to originate a call with the UCP in FreePBX 14:

@jaredbusch said in Unable to originate a call with the UCP in FreePBX 14:

@dashrender said in Unable to originate a call with the UCP in FreePBX 14:

Interesting feature, what's it main use though?

Not tieing my to me desk to make a phone call. I wear a DECT headset pretty much all day. When I am at my desk I don't need this function, but when I am working from elsewhere around the house, I cannot originate a call without it. That or I have to walk back to my office.

Luckily FOP2 also has a call origination function.

aww, since your headset doesn't have a keypad, you need this to make calls from your headset.

Why would I want a headset to have a keypad? It is a headset.

I know your just angry because you haven't had enough coffee or nooners, whatever - it's OK.

If hangry is when being hungry makes you angry, would this be cangry or nangry?

@eddiejennings said in Independant Contractors on a FreePBX system:

@dashrender Logically, I shouldn't make that assumption. The assumption is based on a gut feeling fueled by some experience.

I gotcha - if I'm a contractor, and that's not a spelled out benefit, and it's clear that the benefit is being removed because I'm no longer using my own phone, I'd be rather unhappy at the pay cut.

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@jaredbusch said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@scottalanmiller said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@dashrender said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

@eddiejennings said in How to send a key combo from a DSS Key while on a call with a Yealink phone:

d appear in the softkey row, which would then reveal a record button. But it makes sense that type record wouldn't do the

This whole notion that the phone is it's own system is what's frustrating to me personally.

DND on the phone is not DND on the PBX (in fact I have no idea what the PBX sees in that case - I'd guess it sees the phone simply busy).
But this is not what a company with an phone admins/operators would want. For example, in my case, my company wants the operators to be able to remove DND from a phone at the operators choosing. But in the case where the phone is DND'ed, they can't do that.
This type of stuff leads to split brain thinking - where is the problem? oh yeah - duh, I'm an idiot and I setup DND on the phone, and then didn't program a button on the phone to use the DTMF function of the PBX to set DND status.

Yep I'm just bitchin'.

That's always been there, even with analogue phones. Just most people didn't buy phones that powerful.

Of course analogue phones could be that way, any type of device could be. Heck my old home analogue phone had a contact list feature. But my home phone service never did, so it was never a conflict.

Psst - I do believe that some home phone analogue providers did offer phone system based contact lists/quick dialing.

It was all in your PBX. An analogue PBX could have all these same options.

uh what? my home phone was in my PBX?

You PBX was the CO in this case.

Sure, for the second option I mentioned, but in the case of my phone having a contact list, that had nothing to do with the CO or a PBX, it was all inside my phone at home. Oh, yeah, I said all of this already.

The PBX for your phone at home is the CO. This is not a hard concept. The CO has all these features too.

So yes. your home phone always had this functionality.

@gjacobse said in Yealink TPx: Dial number for GUI:

I wanted to use the Dial Number in the Directory tab of my Yealink.

But it does not work:

Since I think this is separate from the PBX itself, I think it's with the phone? just not sure... Any thoughts?

It should dial a number there just like dialing on the dial pad.

That said. You have freepbx. Just use the UCP to dial.

As far as many comments about redundancy and not all eggs in one basket. Just need to have a backup system that runs a nightly backup and restore script to another server or two. Setting up a server cluster is also possible for both systems.

@aaronstuder said in What's the best way to migrate to FreePBX 14?:

@eddiejennings Doing what isn't recommended, isn't recommended ;)

Completely untrue.

Do what is unrecommended is only for the educated.

If not one did the unrecommended, it would never become tested, vetted, and recommended.

@EddieJennings said in Users with multiple phones and phones with multiple users:

@JaredBusch said in Users with multiple phones and phones with multiple users:

@scottalanmiller said in Users with multiple phones and phones with multiple users:

@Dashrender said in Users with multiple phones and phones with multiple users:

How do you secure this for truly mobile use (crazy guy is allowed to demand the use of a physical phone from anywhere)?

Ideally, crazy long passwords, and better with TLS on the SIP channel. You can go further with port knocking and similar. VPN is an option. But good passwords go a long way, and adding TLS goes really far.

You don't hotdesk with secure creds though because you cannot trust users type all of that in. That is why it is a bad idea for this scenario.

The best option is simply to use secure credentials like always and just allow the extension to authenticate from more than one device.

This requires training the users to push their ext button before dialing out when using the shared phone in the office.

This will likely be the way I'll handle the folks who come into the office once per week. This project is the perfect opportunity to introduce new behavior.

@Dashrender Right now, there is no security outside of extension number and passcode. Out-of-office users, simply have their phones configured to talk to our on-premises server and they login using their extension's credentials. Everything's in the clear.

Hence your toll fraud. I can log on to any of those extensions from anywhere.

@Dashrender said in FreePBX and VoIP presentations:

@jt1001001 said in FreePBX and VoIP presentations:

ok I'm going to ask, but I know this will cause trouble. What about fax on FreePBX; or should we use cloud services? (he says crouched down behind his desk waiting for the onslaught)

FreePBX has a built in fax module. It can receive faxes no problem - it's sending that I'm not sure it can do.

I am personally curious how many incoming faxes it can handle before it has issues? My office gets around 650 pages of faxes a day, there was a concern around ML that FreePBX might not handle that well.

FreePBX can handle it fine.

My concern is the trunk that he fax comes in on.

@JaredBusch Could be. All I know is it's working now.

Great guide! Super helpful.

Been working with Yealink support on this and after confirming this happening with the T46G and the T42G phones, their support upped the severity and I got an answer back to add the below setting to the configuration files.

transfer.hang_up_after_success_trans = 3

I did so on the T46G, disabled the custom firewall rules, and had the operator repeat the transfer.

No ghost ringback.

I'll leave the custom firewall disabled and see if it stays good all day.

I'll test in more detail over the weekend or on Tuesday, whichever time I have a tech on site.

@aaronstuder said in Vultr automatic backups:

@scottalanmiller and it stored in the same data center! So you still need an offsite backup of some sort.

Only if the concern is the data center going up in flames. It's a stateless device. Doesn't really hold valuable data.

For anyone not familiar, here is a screenshot of my free version.

here is a paid version at a client with ~40 extensions.
(intentionally not all are shown such as the Snom PA-1 paging adapter, because I know someone will count....)

@scottalanmiller said in FreePBX Send Mail Error on Vultr:

@JaredBusch said in FreePBX send mail error:

Did you request smtp be unblocked by vultr?

It's blocked by default, so if you forget to request this on any server, outbound emails won't work.

The block is account level. Not per server.

@scottalanmiller said in Upgrading the FreePBX firmware:

@dashrender said in Upgrading the FreePBX firmware:

@scottalanmiller said in Upgrading the FreePBX firmware:

@aaronstuder said in Upgrading the FreePBX firmware:

@scottalanmiller I assume @WLS-ITGuy means from FreePBX 13

We didn't upgrade from 13, we did a clean slate build.

So was this for a new install, or for a previous customer? If previous, how did you migrate all of your settings over?

We did it on beta, so it was for internal. Wouldn't do that to outside customers.

PBX are really easy to migrate by hand, no need to bring cruft over. IF you have hundreds of users and complex IVRs, yeah that can be a pain. For a typical SMB, how long does a manual migration take, an hour? And if you are cleaning up craft as you go, pruning extensions, it can be a break even on time.

Probably more like 10 mins, ammaright?

@aaronstuder said in First Look at FreePBX 14:

@dashrender said in First Look at FreePBX 14:

I'm installing this for the first time on Vultr.. damn, that initial install took 20+ mins, just like JB.

Adding more resources doesn't seems to help. I did it with 2 Cores, and 2GB of RAM took the same amount of time.....

Not too many things that it is doing that are likely multithreaded. Mostly just transferring files.

@JaredBusch said in FreePBX 14 Release Candidate is out:

@tm1000 said in FreePBX 14 Release Candidate is out:

@JaredBusch that is correct

I am interested in Zulu but never set it up because a 2 users license for only a year is useless. Or does that auto renew so I always have 2 users for free? If that is the case I will set it up on my company PBX for myself and another user.

None of my clients have had an interest sadly.

Same here, time out free licenses I generally avoid.

For the curious, here is an example of inserting a pair of new IVR's.

insert into ivr_details (name,description,alertinfo,announcement,directdial,invalid_loops,invalid_retry_recording,invalid_destination,timeout_enabled,invalid_recording,retvm,timeout_time,timeout_recording,timeout_retry_recording,timeout_destination,timeout_loops,timeout_append_announce,invalid_append_announce,timeout_ivr_ret,invalid_ivr_ret,rvolume) values ('Jeff City','General IVR for Jeff City','',1,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0'),('Jeff City - Night','IVR for Jeff City after hours','',2,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0');

insert into ivr_details (name,description,alertinfo,announcement,directdial,invalid_loops,invalid_retry_recording,invalid_destination,timeout_enabled,invalid_recording,retvm,timeout_time,timeout_recording,timeout_retry_recording,timeout_destination,timeout_loops,timeout_append_announce,invalid_append_announce,timeout_ivr_ret,invalid_ivr_ret,rvolume) values ('Jeff City','General IVR for Jeff City','',1,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0'),('Jeff City - Night','IVR for Jeff City after hours','',2,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0');

Thank you, this ia very useful

@fuznutz04 said in Unable to create a parking lot in FreePBX 13:

Did you try disabling or uninstalling the call park module and then reinstalling the module?

Do that let me get something to save in the GUI, but parking still did not work.

Turns out the asterisk module was not even loaded.

Now log into your new FreePBX system and it will show the Apply Config warning.

Do so.

At this point you can go through the new system one piece at a time and make sure you are good.
Change a couple extensions to point to your new PBX and make sure they register and can call each other.
Once you are sure that the basics are working, disable the trunks on the old system, enable on the new system, and verify outside connectivity works.
Finally, you can change the rest of the extensions.

@brianlittlejohn said in Outbound call routing with FreePBX 13:

Is it best to setup a second route for e911 usage?

I always do. Because then I can mark the route as such.