@Dashrender said in FreePBX and VoIP presentations:

@jt1001001 said in FreePBX and VoIP presentations:

ok I'm going to ask, but I know this will cause trouble. What about fax on FreePBX; or should we use cloud services? (he says crouched down behind his desk waiting for the onslaught)

FreePBX has a built in fax module. It can receive faxes no problem - it's sending that I'm not sure it can do.

I am personally curious how many incoming faxes it can handle before it has issues? My office gets around 650 pages of faxes a day, there was a concern around ML that FreePBX might not handle that well.

FreePBX can handle it fine.

My concern is the trunk that he fax comes in on.

@JaredBusch Could be. All I know is it's working now.

Great guide! Super helpful.

Been working with Yealink support on this and after confirming this happening with the T46G and the T42G phones, their support upped the severity and I got an answer back to add the below setting to the configuration files.

transfer.hang_up_after_success_trans = 3

I did so on the T46G, disabled the custom firewall rules, and had the operator repeat the transfer.

No ghost ringback.

I'll leave the custom firewall disabled and see if it stays good all day.

I'll test in more detail over the weekend or on Tuesday, whichever time I have a tech on site.

@aaronstuder said in Vultr automatic backups:

@scottalanmiller and it stored in the same data center! So you still need an offsite backup of some sort.

Only if the concern is the data center going up in flames. It's a stateless device. Doesn't really hold valuable data.

For anyone not familiar, here is a screenshot of my free version.

here is a paid version at a client with ~40 extensions.
(intentionally not all are shown such as the Snom PA-1 paging adapter, because I know someone will count....)

@scottalanmiller said in FreePBX Send Mail Error on Vultr:

@JaredBusch said in FreePBX send mail error:

Did you request smtp be unblocked by vultr?

It's blocked by default, so if you forget to request this on any server, outbound emails won't work.

The block is account level. Not per server.

@JaredBusch said in Upgrading the FreePBX firmware:

/root/updatescripts/upgrade-10.13.66-18.sh

I just setup a new FreePBX 13 install on Vultr and it start on firmware version 17.

After running the upgrade to 18 the Process Management module was installed and all other modules were upgraded.

There were a large number of modules in error prior to running this upgrade on the new install.

@tm1000 said in First Look at FreePBX 14:

@JaredBusch said in First Look at FreePBX 14:

SELinux is not broken.

I didn't mean that SELinux is broken. What I meant was we could enable it but I'm sure FreePBX would still be broken.

Ah

@JaredBusch said in FreePBX 14 Release Candidate is out:

@tm1000 said in FreePBX 14 Release Candidate is out:

@JaredBusch that is correct

I am interested in Zulu but never set it up because a 2 users license for only a year is useless. Or does that auto renew so I always have 2 users for free? If that is the case I will set it up on my company PBX for myself and another user.

None of my clients have had an interest sadly.

Same here, time out free licenses I generally avoid.

For the curious, here is an example of inserting a pair of new IVR's.

insert into ivr_details (name,description,alertinfo,announcement,directdial,invalid_loops,invalid_retry_recording,invalid_destination,timeout_enabled,invalid_recording,retvm,timeout_time,timeout_recording,timeout_retry_recording,timeout_destination,timeout_loops,timeout_append_announce,invalid_append_announce,timeout_ivr_ret,invalid_ivr_ret,rvolume) values ('Jeff City','General IVR for Jeff City','',1,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0'),('Jeff City - Night','IVR for Jeff City after hours','',2,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0');

insert into ivr_details (name,description,alertinfo,announcement,directdial,invalid_loops,invalid_retry_recording,invalid_destination,timeout_enabled,invalid_recording,retvm,timeout_time,timeout_recording,timeout_retry_recording,timeout_destination,timeout_loops,timeout_append_announce,invalid_append_announce,timeout_ivr_ret,invalid_ivr_ret,rvolume) values ('Jeff City','General IVR for Jeff City','',1,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0'),('Jeff City - Night','IVR for Jeff City after hours','',2,'ext-local','3','default','app-blackhole,hangup,1',NULL,'default','',10,'default','default','app-blackhole,hangup,1','3',0,0,0,0,'0');

Thank you, this ia very useful

@fuznutz04 said in Unable to create a parking lot in FreePBX 13:

Did you try disabling or uninstalling the call park module and then reinstalling the module?

Do that let me get something to save in the GUI, but parking still did not work.

Turns out the asterisk module was not even loaded.

Now log into your new FreePBX system and it will show the Apply Config warning.

Do so.

At this point you can go through the new system one piece at a time and make sure you are good.
Change a couple extensions to point to your new PBX and make sure they register and can call each other.
Once you are sure that the basics are working, disable the trunks on the old system, enable on the new system, and verify outside connectivity works.
Finally, you can change the rest of the extensions.

@brianlittlejohn said in Outbound call routing with FreePBX 13:

Is it best to setup a second route for e911 usage?

I always do. Because then I can mark the route as such.

Justy a note, you need to create an OpenCNAM account and fund it if you do not have one.
https://www.opencnam.com/register

I recommend OpenCNAM because it is generally cheaper than your carrier CID charges.
If you recall from the VoIP.ms setup, they charge $0.008 per lookup.

OpenCNAM is half that at $0.0039 per lookup. https://www.opencnam.com/pricing

Often sales people and management will ask, "How do I check my voicemail from outside?" I always recommend that they enable voicemail to email, but for those that want it, you can set up a silent option in the IVR.

What I mean by silent option is that you will add another option to the IVR, but you will not announce that option in the recorded audio.

Add another entry and choose the Destination category of Feature Code Admin and then select Dial Voicemail <*98>

It should be noted, that when you create a new extension, FreePBX will create user conference rooms automatically if you create a new User Manager user at the same time.

Some people have reported issues using the PJSIP settings with VoIP.ms. I have been using it for months with no problems, but if you are having problems, then you can create a CHAN_SIP based trunk with no problems.

>>insert instructions later!!<<

The last step there, "Networks" is still functionally the same, but the GUI has been updated.