Can a BLF key be configured to show login state for agents of a queue?
Endpoints are yealink t42s and are configured using the FreePBX EPM.
I configured the BLF key in the EPM with the following value :
where 730 is the queue number as assigned in our system.
This works in that pressing the BLF key will toggle the logon state for the agent correctly, but the key itself doesn't change color as I was expecting to indicate whether the endpoint is currently logged off or on.
Trying to debug I think this may be related to how the hints are setup. When I do a core show hints I do see the following :
*45*250*[email protected]: State:Unavailable Presence:not_set Watchers 2
but I'm not sure how to interpret this. What does a Presense value of not_set indicate? Do I need to do anything to initialize it?
Is there any good documentation on how BLF hints in general work in FreePBX?