Are customer's allowed on any SSID on this network? or only employee and business devices?
Only employees / business devices are allowed to connect.
so how many total devices are we talking about?
what is the bandwidth of the ISP connection?
what is the bandwidth utilitzation per endpoint for the application in question?
how much bandwidth is being chewed up by staff devices downloading FB, YT, updates, etc? perhaps that needs to be squeezed to next to nothing to ensure enough bandwidth for the business stuff.
I can't login to Unifi Dashboard.. it wont give me the login page.. Don't know what's going on with it.
Was it recently upgraded? A few failures were common when upgrading from 5.x.xx to 6.x.xx versions.
Still on 5.x.xx I believe, at least it was last night.
If you can get us a # of devices from the dashboard, that would help. I'm guessing there are going to be a bunch of them connected to the one that is closest to or in the kitchen area.