So we didn't figure out a good explanation for the exact issue. We did discover that the customer left devices plugged into the modem forcing Cox into DHCP instead of static causing all kinds of issues. So we got it fixed, but the error is weird.

@dustinb3403 I see Polycom has some higher end models now. Nice and colourful.

@jaredbusch said in Unifi Video: I recently discovered Wyze. https://wyzecam.com These are fucking awesome. That is an awesome find.

@ccwtech said in Unifi 5.7 on Ubuntu 18.04: Scott, why did you go with Ubuntu vs. Fedora? (Asking for a friend) Because it's the official OS of the product. Absolutely no reason to use Fedora here. Unifi only supports Ubuntu and Debian, and Jared and I have opposite views here. Ubuntu is the business product of the Debian family, Debian is the hobby project that is used as the basis for it. Debian is great, I love the project and they do great work, but it doesn't have primary vendor support, you are at the mercy of a hobby project. Ubuntu uses that basis and turns it into a production ready release with vendor and market support options. Ubuntu isn't Fedora, but it's still extremely good.

@penguinwrangler said in Connect Ubiquiti APs to a New Controller: @jaredbusch said in Connect Ubiquiti APs to a New Controller: @penguinwrangler said in Connect Ubiquiti APs to a New Controller: @jaredbusch said in Connect Ubiquiti APs to a New Controller: Controlled migrations have lots of tools and options. But a downed controller has pretty much no option except to default the APs and readopt. You will not even be able to SSH into the APs if you cannot log into the controller and get the device admin password for the site. @JaredBusch is right. If you lost the controller it is a reset process. I recently went through something similar, however, it was the fact that our ISP at a location I manage decided to change out there cable modem and in doing so changed them from a static IP to a dynamic IP. Which is fine and easier for me but they didn't tell the client that they might have to reconfigure their equipment and didn't even bother to make sure they had internet. Switch cable modem and left. Client calls me and I get there and well the Ubiquiti Secure Gateway wasn't working because it was set to use a static IP on the WAN side. I was mad. So I had to reset the Ubiquiti Secure Gateway. Now here is the kicker, it would show up in my controller once I set the inform address but for some reason at least on the smaller USG's is that you had to ssh into them and set the inform address. Click on adopt in the controller and then while it says adopting in the controller run the inform command in ssh again. If you didn't do that it would be adopted but say disconnected. It was a long night until I found those instructions. Grrrr. I hate the USG. Such a piece of crap. I know, I wasn't the one that put it in, it is this one: https://www.ubnt.com/unifi-routing/usg/ They have the newer USG that are bigger. Are those any better? https://www.ubnt.com/unifi-routing/unifi-security-gateway-pro-4/ https://unifi-xg.ubnt.com/usg-xg-8 It is better hardware under the hood, but it is still UniFi. UniFi is shit on a router.

@tim_g said in Use DHCP option 43 on Windows Server to tell UniFi devices how to find the controller: @jaredbusch I see, so just setting option 43 on whatever DHCP server you use is all you need. Nothing hardware specific is required on the network. Correct

What WPA2 security mode are you using? Make sure it is AES not TKIP. Also a known-good USB wireless adapter is handy to keep around for times like this.

@360col said in schedule time per client not possible: Opps this was meant as a reply to the Unifi Schedule thread. No idea why it became a separate topic Can someone fix up this or close this thread. Thanks. Probably because you tried posting it as below:

@mike-davis said in Unifi Time Schedule: Ah, maybe the best approach would be to have two SSIDs. One on a schedule and one on all the time. Then only allow devices you want to connect to the all on SSID. This is what I have done in the past for myself and my friends/family. I setup a SSID for parents and then sometimes a SSID for each child. That way the parent can turn off the internet for one child and not bother the other children. Of course I always think that the punishment imposed by the children on other children for everyone losing internet because of the actions for one is a great way to get them to behave.

@jaredbusch said in Ubiquiti STUN Communication: @dbeato said in Ubiquiti STUN Communication: @jaredbusch said in Ubiquiti STUN Communication: @dbeato said in Ubiquiti STUN Communication: @jaredbusch said in Ubiquiti STUN Communication: @dbeato said in Ubiquiti STUN Communication: @jaredbusch said in Ubiquiti STUN Communication: @dbeato said in Ubiquiti STUN Communication: @mike-davis said in Ubiquiti STUN Communication: I'm hosting my unifi controller on vultr and I didn't have to make any port changes that I remember. So you didn't open any of those ports I listed? You do not normally need them. What don't you normally need them? 8080 and 8443 at a minimum correct? Correct. But I opened the 8880 and 8843 for HTTP and HTTPS for Guest Hotspot portal. Usually not needed for others but in this case it was needed. https://help.ubnt.com/hc/en-us/articles/115000871247-UniFi-Social-Media-Guest-Authentication#controller setup https://help.ubnt.com/hc/en-us/articles/115006809068-UniFi-Guest-Portal-Customization-Hotspot-System#comparison https://help.ubnt.com/hc/en-us/articles/205202640-UniFi-Guest-Portal-Promotional-URL-Automatic-Redirection With regards to STUN though, you believe is not needed then? Should not be as your controller is not behind NAT. There is not point to STUN unless NAT is involved. https://en.wikipedia.org/wiki/STUN How can it mark your post as the solution? Tell @scottalanmiller to do it because that is a glaring whole in this plugin. Has been reported, but unactioned for years now. Hey @scottalanmiller can you mark Jared's post with Wikipedia on it for the solution. I cannot for the life of me mark it as a solution.

@jaredbusch said in Yet another UBNT EdgeMax vs Unifi: @scottalanmiller said in Yet another UBNT EdgeMax vs Unifi: @thwr said in Yet another UBNT EdgeMax vs Unifi: My bad. A colleague told me about an EdgeMax AP, but I think he referes to airMax: Oh, the consumer stuff. AmpliFi is the consumer model of this. The AirMax line if for the WISP market to install in subscriber homes. Still consumer, but different. Oh okay, I forgot that there was a WISP model.

@jaredbusch said in Ubiquity new feature for AP that looks sweet.: @travisdh1 said in Ubiquity new feature for AP that looks sweet.: @scottalanmiller said in Ubiquity new feature for AP that looks sweet.: Added tags Bother, phone didn't cooperate with those then You have to have a topic selected prior to adding tags to make them stick. Easy for me to miss on the small screen

@zachary715 said in How to install the Ubiquiti UniFi Controller on Debian 9.1: @ccwtech said in How to install the Ubiquiti UniFi Controller on Debian 9.1: To update the Cloud Controller to the latest version on debian, is it just another apt-get install unifi -y If you added the repo per this guide, then it should just be (sudo) apt update && (sudo) apt upgrade -y) like any other system update Ok, thanks.

@JaredBusch said in Unifi switch - tagged traffic issues: @Dashrender said in Unifi switch - tagged traffic issues: Found the problem - the uplink from my Unifi to my core switch, VLAN 2 wasn't allowed on the connection. Enabled VLAN2, problem solved. Aww the little things. on which switch. Also, reinforcing the issue with VLAN complicating things. The core switch, in my case an HP 2824. I don't disagree that VLANs can/do add complication. But in this case it was pre-existing complication that I had to work through, not remove at this point.

@Breffni-Potter exactly. There is a clear market for this, why is there any question why they provide a product where there is demand?

@JaredBusch said in Unifi - Migrate AP between controllers: @DustinB3403 said in Unifi - Migrate AP between controllers: @JaredBusch Yeah my question is odd, just was trying to determine what would be a reason for installing a new controller. It is an odd line of thinking, I know. I want to install a new controller, you just install the same version as existing, make a backup, restore backup, change DNS. done. I have done it more than one time over the years. This assumes you have a DNS server on your network that you control. If you have no local DNS server, this is a non issue, the AP will find the controller based on broadcast.

@JaredBusch said in Unifi AP refusing to upgrade: @Dashrender said in Unifi AP refusing to upgrade: @brianlittlejohn said in Unifi AP refusing to upgrade: Did yall notice that the new update has the ability to export and import individual sites instead of the entire config? didn't JB post about that a week or so ago? Nope. I must have just read it in a released then.

I heard back from them. They aren't sending anything unless I actually experience a problem.

@Dashrender said in Unifi switch SFP fiber connections: Now I'm going to put my original SFPs back in place and see if those work. Swapped and it's working great. I can now say that 10Gtek stuff is compatible with Unifi Switches. Not sure this really matters anymore since Ubiquiti now sells their own branded SFPs and they are very reasonably priced.

@hobbit666 said in Unifi Switch adventures: So what is the difference between the Unifi Switch and EdgeSwitch? Apart from the management from the Unifi Controller ? There isn't suppose to be much difference. Beyond that, I really can't tell you.

@dafyre said in UniFi controller will not start after upgrade to Ubuntu 16.04.01: Win! If I had realized that stable was not 5.0.X, I would have not changed to stable. Likely saving myself some steps.

@Brains Glad you got squared away

Don't ask me.. it's what he told me - so I just walked away and really didn't put any more thought into it. But his thought was that you can't acquire the AP over wireless. He has a greenfield setup. But in thinking more about it... he's going to have to plug into the network no matter what for at least the first AP. After that he should be fine all wireless.

@brianlittlejohn said: @gjacobse said: @JaredBusch Ah very possible - Yea,.. I have a Samsung for the WiFi Analyzer as well. Wished there was on on the iOS but that is more on Apple than developers. Apple doesn't allow access to the network Stack ( last I heard). I used to have a great one on iOs until Apple blocked access. That was infuriating to me. One of the reasons I switched to Android 4 phones ago.

@Dashrender said: If they are all on the same controller, why does rebooting affect the others? Isn't the controller suppose to managing that? The point of auto is to have the AP detect what channels are in use around it and pick the best one. That will obviously be different each time any AP reboots. When the first one reboots, it will immediately affect the ones next to it as the signal drops and the unit around it detect a difference. Then once it powers back on, it has to detect what is around it and then determine what channel to use. High density deployments are much different beasts than an office building with 3 or 4 AP scattered around for coverage.

Connected again after defaulting the NVR again. I have the cameras 'adopted' but they are showing disconnected still....

@johnhooks said: @JasonNM @JaredBusch I wasn't saying I had one or wanted one. I just wondered how the new AP's compared to the old ones in terms of range. Range is just important to consider in different context. The range of the AP isn't the same as the useful range, which is determined by the AP, the client and the environment together.