@scottalanmiller said in Trying to find a good, on-premises, multi-department help desk application: @IRJ said in Trying to find a good, on-premises, multi-department help desk application: If you are storing passwords, or even information like DOB or last 6 of social, you are opening yourself up for huge issues. Would also be super hard to track access inside of the system. Like... people doing support would have to be able to see some odd data. I know that there are different departments here, so maybe one of them is HR? Even HR would use a system that has logging designed for sensitive information. Help desks aren't setup to log sensitive information access.

@Skyetel said in SIP, PBX, E911 routing and teminology.: @JaredBusch said in SIP, PBX, E911 routing and teminology.: @JasGot said in SIP, PBX, E911 routing and teminology.: The provider is Skyetel, and they will not/can not re-write the outbound caller ID based on a calling plan/route. My first choice would be to have Skyetel re-write all outbound caller IDs to be the main number UNLESS the dialed number was "911". That is not the job of the provider. That is the job of the PBX. FWIW - there are providers that do this (not us though). Its extremely expensive as you have to own all the phone numbers you are using, and the rates to do this are very high. Yes, and no one wants that kind of lock in.

@jmoore said in Excel freezing: @Dashrender Make sure your using the 64 bit version instead of the 32 bit. They had me installing the 32 bit version here when I first started and I saw issues like what your describing. I switched to installing the 64 Bit version about 6 months ago. This user's computer is about 3 months old, so they should be on 64 bit... but I'll double check.

@black3dynamite said in What Are You Watching Now: The Banker Youtube Video This looks great

@NashBrydges Yeah I also recommend that , i actually set 5 instances a week ago, but I do the setting up my actual CEO does the config, weird stuff marketing and campaigns . Its basically LAMP app, be sure to give us your SAM review if you choose to use it Got purchased by Acquia (drupal hosting provider) for alot of money https://github.com/mautic/mautic This is a simple 3 step installation process. You'll want to make sure you already have Composer available on your computer as this is a development release and you'll need to use Composer to download the vendor packages. Download the repository zip https://github.com/mautic/mautic/archive/master.zip Extract this zip to your web root. Run the following command to install required packages. composer install Open your browser and complete the installation through the web installer.

@Dashrender said in What Chocolatey packages do you install?: @JaredBusch said in What Chocolatey packages do you install?: my Windows VM used for minor development of shit. I assume those KB's come from other packages you have installed? Yeah. I never intentionally installed any of them.

Welcome @ft1233

@RojoLoco said in Miscellaneous Tech News: Backblaze Q3 drive stats: https://www.backblaze.com/blog/backblaze-hard-drive-stats-q3-2019/ The answer is unchanged. Don't buy Seagate.

@JaredBusch said in Acquiring Toll Free Numbers.: @BraswellJay The hard part is getting a specific number, not the call routing. @JasGot You have to request it. There is no automated form for it to my knowledge. Thanks @JaredBusch that works just like Skyetel, you have to call them. It was easy peasy. Good to know that voip.ms can do it too!

@dafyre said in Unable to get redis cache running on debian 10 based Nextcloud instance: @JaredBusch said in Unable to get redis cache running on debian 10 based Nextcloud instance: @black3dynamite said in Unable to get redis cache running on debian 10 based Nextcloud instance: That should go away when you add redis to www-data group. [email protected]:/var/www/nextcloud# adduser redis www-data Adding user `redis' to group `www-data' ... Adding user redis to group www-data Done. [email protected]:/var/www/nextcloud# systemctl restart redis [email protected]:/var/www/nextcloud# systemctl restart apache2 # edit conf to change permission to 770 again [email protected]:/var/www/nextcloud# nano /etc/redis/redis.conf [email protected]:/var/www/nextcloud# systemctl restart redis and back to the spamming permission denied. Go the other way and add www-data to the redis group instead? Nothing. I'm at a real loss as to WTF is going on here.

https://qz.com/1737145/the-economics-of-driving-seven-teslas-for-2-5-million-miles/

Already offered on two new laptops. Install and subsequent reboot was very fast.

@Dashrender said in American Airlines: @IRJ said in American Airlines: @JasGot said in American Airlines: @RojoLoco said in American Airlines: I think the point here is that @JasGot can afford to take us ALL on vacation, first class of course. Where are we going? How about dinner and drinks in Key West? I would be willing to do that. I can be there in several hours OH? did he send you your ticket already? I'll drive

@MattSpeller said in Never get between a man and his tax credits: https://www.cbc.ca/news/canada/ottawa/john-konecny-canoe-move-tax-law-canada-1.5355436 So when are you going to plan YOUR next move?

@taurex said in Hyper V Tape passthrough possible?: @Donahue said in Hyper V Tape passthrough possible?: I've just installed on bare metal, but now I've run into an issue where backup tape jobs are not supported in my version of Veeam. I can backup files, but not VM's unless I upgrade to "enterprise" veeam Why wouldn't you simply select the existing Veeam backup folders/files and archive them to tape? Here is an excerpt from the official Veeam guide: "When a backup to tape job runs, it does not create new backups: it locates already existing backups and copies them from backup repository to tape. You need to set the source of the tape job: jobs and/or backup repositories." What that is describing is the "backup to tape" feature, which requires the next license up from the one I currently have. For now I have settled on just backing up the actual files located in the storage repository. I think it's mostly a matter of how veeam sees the files. The method available to me copies them as standard files and I would probably have to do more work manually when I go to restore, because veeam might not know which files belong to which backup jobs. The other option, which requires the better license, implies that veeam will continue to be aware of what the files are, and when I needed to restore, veeam would know what to do and how to do it, and it would require less effort on my part. I have not tested a restore from tape yet though, so I might still have a few details incorrect.

@Pete-S said in SmarterASP.Net - Ransomware Encrypted: @PhlipElder said in SmarterASP.Net - Ransomware Encrypted: Those in it for the money are after the low hanging fruit. The easy cool seven figure hit. Yes, but the lowest hanging fruit has already been picked. Ransomware before 2017 was directed to consumers. Nowadays it's enterprises, government, health care etc that are attacked. What used to be the work of hobbyists have now turned into organized crime for the pros. There is even RaaS, ransomware as a service. Sophisticated ransomware is developed and then sold as a service to criminals that pay with a percentage of the income. A win-win situation so to speak... At this point we might as well just throw in the towel eh? Credit: https://www.malware-traffic-analysis.net User training. Patching ... and ?

Interesting, I have never liked OpenText (Last time I used them was with Fax Machines).

Just got back and want to return already... San Juan del Sur

never mind I found it. I'm running a command that's saying cfcshellinstallermsi.msi and the file I have is an .exe

@scottalanmiller Did you ever solve this problem? Just wondering what you solution was if you did.

@JaredBusch said in ConnectWise Zero Day?: Bad documentation and stupid users. ScreenConnect has never needed more than ports 8040 and 8041 opened. The article is talking about ConnectWise Automate

@travisdh1 yh all works just the import/export thing is not 100% if you have 2 awx instances

@scottalanmiller said in Incorporating Ransomware Protection into Backup Plan: A solid D2D2T stock "by the book" solution This is exactly the method I've used to provide a solid backup solution for a similar situation. A total of ~45 TB of data with multiple SQL database and VMs. The DBs were backed up via built-in methods, but were also backed up "as a whole" as part of the VM backup (but that's besides the point). This gave quick and efficient local on-prem backup and restores, and also allowed for off-site rotation. Daily incrementals were done on-prem, whcih was quick using veeam with it's block change tracking. I did NOT use their synthetic fulls because those took ridiculously long and and on top of that it just seemed like a very volatile process at those sizes, because the daily incrementals could be TB+ sizes. So daily incerementals to on-prem backup repo, weekly fulls to on-prem backup repo, monthly backup repo to tape to off-site. There were 3 or 4 tape sets, so that allowed nearly 6 months of retention of daily backups. Some of the DBs were backed up via built-in methods so because of that we also had hourly DB backups for some DBs for ~6 months (rougly speaking). And yes, do pay the fee to bring in a tape from off-site to test restore a production system and some data in a test environment. I did this a couple times with success, but you never know.

@rhya said in alternative way to copy stuff with read access: I am using fedora 22. Fedora 31 is current. F22 is insanely ancient.

Thanks