We are going to be doing a report to see if there are any common IPs accessing these three patients.
Also check and see if the patients are in the same DB?
They are - all of our patients are in a single DB.. each client of the EHR is in a single DB. I.e. we are a client, and all of our patients are in a single DB.
I would put a call in to the EHR for sure and tell them what's been happening.
yup, started the process on Friday - then the line got disconnected.
I have to call them back today.
Hopefully you didn't get disconnected today?