@scottalanmiller said in HelpDesk Ticketing System:

@Jstear said in HelpDesk Ticketing System:

A big concern of changing solutions is the existing tickets. How hard is it to migrate from one solution to another is a question that needs to be asked. I would like to move from Spiceworks to osTicket, but not seeing anything that anyone has done to migrate the tickets. Looks like a script will need to be made to import those old tickets into the new system.

Probably not too horrible.

We've been using osTicket, for a around ..umm.. 2.5 years now .. It's pretty customizable, just out of the box, with deeper customizations possible with coding .. Infact, OsTicket itself offers Customization as an additional service ..

@StrongBad said in Asus RoG Rocking the WebRoot Secure Anywhere:

I've never liked those AV testing suites. They can't really test what is in the real world, so they can be rather misleading. And when someone is really good, their competitors tend to pay for them not to be included in the tests.

It's a good point. If the AV testing company knows about it and tests for it, then chances are all the AV suites have seen it too. It's very hard to get a fair "real world" test of true zero day threats. My thought would be a better metric would be a sort of "time to respond" metric for security companies. When a new vulnerability hits the streets, how long does it take for all the security companies to remedy it? That would take a lot of work though.

@tiagom in our case, its OCH ! hehe

OVH would not allow you to virtualize public cloud servers and do live migrations between private and public and between public cloud providers

And not directly an answer, but SAS drives are not almost identical to SATA drives in price, but handle random access more efficiently. If they are basically the same price, always get SAS.

@Lakshmana Any good suggestions so for ???

A tool you can leverage is OCH (OneCloud Hypervisor) from HTBase, which allows you to actually:

- Virtualize cloud servers: So instead of creating multiple servers in Google Cloud or AWS, you can create one large one and create virtual machines in it. Just by doing this, you save around 45% in costs

- Live migration: OCH allows you to move VMs between private and cloud environments as well as between cloud environments live, so it takes you out of that "which provider should I use?" question. If you think GCE is better, have your VMs run there, or if tomorrow AWS is cheaper, get them moved to AWS

Might need to boot into single user mode and fix /etc/sudoers from there.

@Veet said in System Fonts: Installing when not an Admin:

@scottalanmiller

These vendors know, that over a period of time, the client becomes totally dependent on their product, that they (vendors) can dish out any bullshit, and be rest assured that the client would HAVE to lap it up .. To an extent, the client himself is to be blamed for this..

What's amazing, though, is that customers accept this crap the first time. Once the vendor "owns" them, sure, they feel trapped. But at some point, this insanity goes on and people make themselves trapped voluntarily!

@AshKetchum said in Missing drive:

@scottalanmiller we have s scheduled backup than supposed to save on Drive E but it failed since drive E is missing. we dont know if its an external drive, map drive or local drive that suddenly disappears. is there a log that we can see it? we have the backup log that shows the drive gone missing 10 days ago.

Maybe it was a removable drive that has been removed.

We had a thread here about a year ago about some Fail2Ban style service for Windows servers. Not able to search for it at the moment.

@Dashrender said in Quick LSI RAID Question:

@scottalanmiller said in Quick LSI RAID Question:

@momurda said in Quick LSI RAID Question:

You dont use server racks or virtualization?

They use whitebox desktops as servers, no virtualization. Nothing enterprise is allowed. We've been discussing this in other threads and offline as well. It's nothing to do with price, in fact it is costing a ton. It's one person's personal agenda and nothing to do with needs, resources or anything. But yeah, none of that stuff allowed.

RUN - RUN away from that company as fast as a new job will allow - or even faster if you can afford to be without that job for a while!

What he said..

PS is really coming along

@BRRABill said in Can't Revert to Normal Startup - MSCONFIG:

@scottalanmiller said in Can't Revert to Normal Startup - MSCONFIG:

This thread has gone bananas.

bananas and peanut butter sandwiches

I was trying to figure out a way to incorporate that into the thread...

@JaredBusch - Doesn't look clear?

Yeah, IET is not new.

Very nice!

@travisdh1 said in Lets Encrypt Cert Expiring:

@wirestyle22 said in Lets Encrypt Cert Expiring:

@travisdh1 said in Lets Encrypt Cert Expiring:

@wirestyle22 said in Lets Encrypt Cert Expiring:

@travisdh1 said in Lets Encrypt Cert Expiring:

@wirestyle22 said in Lets Encrypt Cert Expiring:

@travisdh1 said in Lets Encrypt Cert Expiring:

@wirestyle22 said in Lets Encrypt Cert Expiring:

@JaredBusch Any possibility of you creating a guide? That would help me greatly.

yum install certbot

Replace certbot in any scripts you've written using the previous tools.

When I Attempted this I followed these directions: https://certbot.eff.org/#centosrhel7-apache

Could not get it to work.

It's VERY touchy about having your http.conf file(s) all entered correctly. That was my issue the first time I tried to use it on a server at least.

I think you and I went over this together and I literally copy and pasted what you gave me, editing as needed for URL's etc. It still didn't work for me. Idk

See what I mean about it being very touchy? I don't even know enough about the httpd .conf files to but muddle through apparently.

I looked up a bunch of different guides. Went through it over and over and over again. Never got it working unfortunately. I never figured out what I was doing wrong unfortunately.

Yeah, the error messages you get from Let's Encrypt are about worthless. Apache was happy with the conf files, why is certbot throwing errors?

I'm really not sure. That is why I wanted to see what @JaredBusch runs into. If it's just me not knowing some key element of it or if it's the actual product.

@thwr said in Ubuntu Server - Virtual Sound Card:

@scottalanmiller said in Ubuntu Server - Virtual Sound Card:

This got way more popular than I had been expecting it to be!

Now we just need to find use-cases for this 😉

Back in the late 90s, a group of ~50 engineers and FEA people would have loved to have that available. We could do 3D remotely, but sound without an audio card, not so much.