@Dashrender said in Make an osTicket Database Backup: Total DB Admin noob here - so bare with me. Does this include the username/password setup for this DB? or does that need to be maintained separately? i.e. you have to rebuild from this backup - do you just create a brand new SQL user and grant them rights to this DB upon import, then use that new account to give access to the app? In typing out my question I kinda assume the answer is the second bit - you just create a new user and assign them rights. Correct. The user and the database are separate things.

Can you reassign disks between VMs yet? The hot add disks was a huge pain before. I couldn't believe I wasn't able to do that.

@CCWTech said in Restoring Google Drive Folders Instead of Individual Files: Unfortunately what they did ended up orphaning the files. https://support.google.com/a/answer/6008339?hl=en Ouch

@NashBrydges said in Backing up Office 365: @Dashrender @Jimmy9008 My largest client to use this for their Office 365 backup has 42 mailboxes and it works very well for them. I can't confirm with anything larger than that though. In theory then it should work well for me. Will test and see. Thanks

@wrx7m said in Why DR Plans are Important and Need to be Tested: This is a good reason to have more than one credit card from more than one bank. This isn't just a credit issue though. It's people literally unable to access their own money, not money on credit. More so if people have the money in their checking/savings account to pay their bills why should they have to pay their bills on credit?! The bank had better pay off any interest if their customers had to use a credit card to pay for anything during this time to get things back to Zero.

@DustinB3403 said in Backup Options - Licensing Costs - Storage Targets: @dafyre said in Backup Options - Licensing Costs - Storage Targets: When we start looking, we'll start with the usual culprits like Veeam. ShadowProtect comes highly recommended to me by several folks (Including the guy who just built the ReadyNAS)... We'd hit the other major players as well. So cost is going to bite you in the ass, since you said there were concerns about licensing. But they are all valid options. @dafyre said in Backup Options - Licensing Costs - Storage Targets: Good Backup Compression / Deduplication is a must. We have ~30TB of systems and data. You can perform the compression on your storage layer or use dedup or both. This may affect the overall performance though. @dafyre said in Backup Options - Licensing Costs - Storage Targets: We don't care if it's full install, agent based, or Hypervisor based. It just needs to work. Based on this I would think Agent based would be a decent option. But didn't you say you have something along the lines of 300 VMs? Might become tedious. Yeah, we'd likely do the dedupe at the Storage layer. Our Current Nimble devices do this relatively well with our live data. Something like 1.3 or 1.4 to 1 compression is what i remember. It may be more or less. If we went Agent based, we can push the agents via PDQ Deploy for Windows and a shell script or something for Linux. (Most of our Production Linux systems are SLES 12)... If reboots are required, systems can be rebooted during our patch window... (5-7am every day).

So, circling back. How is the backup project going?

In the event now.

@DustinB3403 said in Nextcloud Backup System Idea: Practicing process also requires that you practice developing process and having holes punched into said idea. Yep. And you've validated some holes I've considered, but didn't explicitly write in my posts.

@JaredBusch said in Crashplan vs Backblaze in 2018: @dafyre said in Crashplan vs Backblaze in 2018: @JaredBusch said in Crashplan vs Backblaze in 2018: @dafyre said in Crashplan vs Backblaze in 2018: @Donahue said in Crashplan vs Backblaze in 2018: @JaredBusch said in Crashplan vs Backblaze in 2018: @dafyre said in Crashplan vs Backblaze in 2018: @black3dynamite said in Crashplan vs Backblaze in 2018: @dafyre said in Crashplan vs Backblaze in 2018: @black3dynamite said in Crashplan vs Backblaze in 2018: @Markferron said in Crashplan vs Backblaze in 2018: @DustinB3403 said in Crashplan vs Backblaze in 2018: Can I ask why you are protecting user devices though? Generally these have very little on them and through simple policy can everything be saved on your servers or cloud and thus don't need backup. I would really like to do this. We have onedrive available for all of our users and I was thinking of coming up with some sort of system that just uses their onedrive as the primary source of their homefolder. That's how I do it but we are using Nextcloud. All users root folders under their user profile is linked to the actual folders in C:\Users\john.doe\Nextcloud{Desktop, Documents, etc...}. And the data is synced back to the Nextcloud server and that server is backed up. How do you go about doing that? Editing the location of Desktop, Documents, etc... ? Use Junction Points. Its like using symbolic links in Linux. Oh... Duh, lol. Thanks. I'm just trying to figure out how that would work if you have to do more than a few client machines at a time. Something like this. It is not ready for prime time, but was my starting point last week when setting up a new desktop. $User = Read-Host "Enter UserName" Remove-Item -Path "C:\Users\$User\Desktop" New-Item -ItemType Junction -Path "C:\Users\$User" -Name "Desktop" -Target "C:\Users\$User\Nextcloud\Desktop" -Force Remove-Item -Path "C:\Users\$User\Documents" New-Item -ItemType Junction -Path "C:\Users\$User" -Name "Documents" -Target "C:\Users\$User\Nextcloud\Documents" -Force Remove-Item -Path "C:\Users\$User\Downloads" New-Item -ItemType Junction -Path "C:\Users\$User" -Name "Downloads" -Target "C:\Users\$User\Nextcloud\Downloads" -Force Remove-Item -Path "C:\Users\$User\Favorites" New-Item -ItemType Junction -Path "C:\Users\$User" -Name "Favorites" -Target "C:\Users\$User\Nextcloud\Favorites" -Force Remove-Item -Path "C:\Users\$User\Music" New-Item -ItemType Junction -Path "C:\Users\$User" -Name "Music" -Target "C:\Users\$User\Nextcloud\Music" -Force Remove-Item -Path "C:\Users\$User\Pictures" New-Item -ItemType Junction -Path "C:\Users\$User" -Name "Pictures" -Target "C:\Users\$User\Nextcloud\Pictures" -Force Remove-Item -Path "C:\Users\$User\Videos" New-Item -ItemType Junction -Path "C:\Users\$User" -Name "Videos" -Target "C:\Users\$User\Nextcloud\Videos" -Force where would this be run from, the DC? This would have to be run from the End-user's computer from the looks of it. You are trying to screw with the end user's folders. they have to exist, and you have to have rights to them. neither of which are true of an admin account. Are you automating this -- then How? If you're not automating it, then why not just manually add the folders to the NextCloud client? /sigh FFS... @JaredBusch said in Crashplan vs Backblaze in 2018: Something like this. It is not ready for prime time, but was my starting point last week when setting up a new desktop. lol. I thought you were talking about the code... Time to research a way to do that.

@Donahue said in Adding tape drive: at this point, I would have to get management buy in to really consider cloud, I want to evaluate the options before hand to know how much I should or shouldn't be pushing for the cloud. Recent conversations with @scottalanmiller have me questioning our historical reasons and motivations for why we use what we use. In my case, we have a mix of prior misinformed speculation and my limited personal experience. I don't see a reason to emulate tape if I'm not going to use tape, but I really don't know Well if you use tape, then no reason to emulate.

@gjacobse We have a tower beside our house that is isolated from the house to prevent a dual-ground situation. All cables that run into the house are completely isolated to prevent anything jumping in. We had a client in Edmonton that had a fax modem and a fax service running on a PC. When we set it up the POTS line was grounded prior to running into the PC. Somewhere along the way something was moved around and the POTS line in from the wall got plugged in to the PC modem directly. An active storm had a strike against the pole in the alley and sure enough besides the boom scaring the carp out of folks the PC was dead. When we opened it up the controller chip on the modem was literally blown out as was the chipset chip under the heatsink. Time for a new PC!

What account the sql account or the azure login?!

I have Amazon Prime so I get unlimited photo storage through that (including raw image files).

@jnaugle also worth noting, no one actually delivers PRI today, that entire market is a scam. It's actually SIP and then they translate the SIP to PRI on your network edge to make it "sound cool" for people who are out of date and remember when PRI was both still available and actually practical (early 1990s and earlier.) PRI is not nearly as powerful as SIP, nor as cheap, so phone providers long ago "all" moved to providing SIP instead (PRI isn't possible without a physical T1) and "virtualizing" PRI on top of it. All the PRI does it increase cost and lower performance, flexibility and reliability. So the best solution is to get the phone provider to stop pretending to do PRI and just give you the raw SIP. This improves your phone quality by removing unnecessary steps and limitations, removes the need for you to convert back to SIP (gateway, card, however you do it) and makes everything better for everyone. The PRI interface has no advantages, only disadvantages. It takes the better SIP, and cripples it. For people running ancient phone systems from before VoIP, SIP isn't possible, so these terrible PRI interfaces are useful for them to continue to be able to hook up those ancient phone systems while still being able to connect to current phone companies. They aren't totally useless, but they are useful only for that one terrible niche case.

@jaredbusch said in Backup server - Software layout: I use teams, even if there is only one NIC in the team most of the time, because I can add and remove NICs without impacting the higher layers. Good idea. This server I just got has the onboard GB NICs, but also 2 dual port Intel GB NICs as well. I could create a BIG team if I wanted.

@nerdydad said in 3 steps to maintain the 3-2-1 backup rule: @scottalanmiller said in 3 steps to maintain the 3-2-1 backup rule: @nerdydad said in 3 steps to maintain the 3-2-1 backup rule: @oksana Is there a way of pointing Starwind VTL to a private cloud provider instead of Microsoft blob, Azure AWS, or Backblaze? It's not that easy. What API is that private provider using? ¯＼(ツ)/¯ Then how would they point to it? It's like asking "can I use a thing"? I don't know, depends what that thing is.

@dustinb3403 said in Evaluating OneDrive for Business to replace traditional end point backup: At approximately $12/user you get 1TB/user Yeah but you also get Exchange and a full Office Suite.

And I can’t tell you because I can’t install the motherfucking thing.

@fuznutz04 said in Backup server comparison: @black3dynamite Ah yes, SLAT. Almost forgot about that. I ran into that trying to install HV 2016 on a REALLY old box for testing. I could install it, but that's where the story ended. If I get the E5620 or higher in the Xeon family, I think I should be fine. I know for sure that the E5620 works. I have them in my R710. The same thing happened to me. So it made my decision to use KVM even easier for what I was using the server for.

@black3dynamite said in Should I backup my file server VM or just the files?: @scottalanmiller said in Should I backup my file server VM or just the files?: @jaredbusch said in Should I backup my file server VM or just the files?: Scott likes to talk like everyone uses state systems when that is far from the case. Scott likes to talk like everyone should use state systems, which is nearly always the case. But even if you don't, if you have automated rebuild and install scripts, or use cloud computing, you rarely want to restore the whole thing rather than just the data. It's way more than just state systems. We've been doing this since long before state systems were a thing. With a stand-alone windows file server is not so bad redeploying it with the help of powershell. But it’s so different compare to Linux. Yes, much more work for sure. But no matter what OS you use, no matter what your backup situation is, you should have a rapid new deployment system to rebuild systems whether it is script, state, or whatever.

I stumbled upon Comet Backup and Wasabi. Any feedback about them?