Does anyone else have this issue on the T46S phones? I am not sure if this is a setting, a bug, or a config setting from the Endpoint Manager. The icon displays on the phone when the person has a voicemail but then disappears randomly. Sometimes after 20 minutes, sometimes after a couple hours.
-The phones are running the latest firmware pushed down by the FreePBX Endpoint Manager.
-No the users are not checking the voicemail. They are still new voicemails so I would assume the icon should stay until they are checked.
-The icon does sometimes come back over an extended period of time. This is what is upsetting the user because they are unaware they have a new voicemail and then when the icon comes up they find out the message was from 4 hours ago.
The server is running FreePBX 14 hosted on Vultr. The system is fully up to date. The issue has been happening for a couple weeks now or at least has been noticed for a couple weeks. More than one user has pointed this out.
Anyways, just curious if anyone else has come across this issue or if there is setting I am unaware of that only displays the notification for a certain amount of time.