@coliver said in Troubleshooting SIP connection to Remote PBX:

@JaredBusch said in Troubleshooting SIP connection to Remote PBX:

@Romo said in Troubleshooting SIP connection to Remote PBX:

@scottalanmiller Doesn't it do that because iOS doesnt allow any UDP connection in the background? Wouldn't TCP work better in mobiles in order to save battery as well?

ZoIPer has an OMFG kill my battery setting to force it to keep registration in the background.

Which is a good idea to turn off... That thing will eat through your battery in a few hours.

It is off by default, but for people who want a softphone on their iPhone to always be on and registered it is an great option.

@scottalanmiller said in Setting up Softphone / SIP phone:

@WrCombs said in Setting up Softphone / SIP phone:

@scottalanmiller said in Setting up Softphone / SIP phone:

@WrCombs said in Setting up Softphone / SIP phone:

@scottalanmiller said in Setting up Softphone / SIP phone:

@WrCombs said in Setting up Softphone / SIP phone:

@coliver said in Setting up Softphone / SIP phone:

I use zoiper on my android for a soft phone. I tried linphone but it wasn't very reliable.

What is the best way to set up zoiper for an extension and receive Config?

If you are asking for our phone system, we don't push configs to remote Zoiper. You have to set it manually.

I actually just figured it out and got the account set up!

Awesome, I'd call you to test it out but I'm way too tired at this point.

I am going to try calling a friend, see if it comes up with the NTG number.. is that what should happen?

It should, yes. You need to dial the full eleven digits with our phone system, so put a 1 in front.

I hate that with a passion. I force all systems to be 10 digit dialing. I handle the country code for a 10 digit outbound.

@r0dISK said in I did a thing, have a quick Linux question:

22TB ? mdadm + RAID6...

That's a lot to have under RAID 6, but for a home lab is fine.

@gjacobse said in iOS Contact recovery from iTunes Backup:

@JaredBusch said in iOS Contact recovery from iTunes Backup:

@gjacobse said in iOS Contact recovery from iTunes Backup:

Well this is a fun one. User was to receive new phone, so planning ahead, she called in to discuss getting her contacts backed up. She had an iPhone 5c, but didn't have it sync to the iCloud - she didn't want to do so since it was her iCloud account, but an Office phone.

Got the 5c connected to iTunes and backed up. As near as I know anyway, everything succeeded normally.

This week she has her new 6s and plugged it in. Back up seemed to restore correctly, but she has no contacts.

I fully expect that the version difference is causing this, but would expect that her contacts are in the back up. Just how to retrieve them?

Are you sure the contacts were on the phone and not from something like an exchange account?

I've never had an iTunes based backup/restore fail to do that.

There is no difference in "version" because iOS is iOS no matter which device it is on. At worst you may be iOS 8 versus iOS 9?

iOS is iOS - Well I was going to say no.. but @art_of_shred and I managed to figure it out. I am using my phone as a comparison... I have been using the OWA application, but she mentioned using the regular MAIL app. So I went to set it up, and wasn't seeing the same thing @art_of_shred was. Found out what the deal was and now it 'matches'.

But that doesn't fully answer the issue here,.. getting her contacts. on to the next thought.

So adding the exchange account worked?

We are trialing phone.com and so far it's not bad. The pricing is a little unclear. I initially contacted sales to confirm how pricing works and was told the exact opposite of how it actually works.

@stacksofplates said in Converting to a virtual environment:

@Veet said in Converting to a virtual environment:

@scottalanmiller said in Converting to a virtual environment:

@Veet said in Converting to a virtual environment:

@scottalanmiller

This is precisely what we were discussing in the "Starting own IT consultancy .." thread ...

This kind of crap happens all the time ..

I recollect an instance, when a vendor went as far as to insist that the compute-name of the Server be a specific one (I think it was the name of their product), or ELSE, the application would not work properly .... Luckily, this was one of the rare occasions when the client backed us, instead of the vendor... I put my sparring gloves on, and TKO'ed the vendor.

Wow, just... wow. I wonder if anyone thought to ask if it was the hostname or a DNS entry or the NetBIOS name 😉

I'll explain ...

The client side of the application, obviously needed to be pointed to the server via the hostname of the server ...Once it so happened that we installed a new desktop, and could could not connect to the product's tech support, to have them install the client app... So, we went ahead and installed it .. Upon starting-up the app, we were confronted with a "Server not found error" ... Upon digging around a bit, we discovered that the installation folder contained an ".ini" file, with the hostname of the server, and database path, predefined ... Stupid app design ... stupider tech support ...

I can sympathize. The one place I did work for had an ERP that was written in FoxPro and it had a hard coded path to V:. If you mapped the drive under any other letter it wouldn't work. And since it was FoxPro it used DBF tables in that mapped directory. Awesome design.

Where's the duck tape? I need to collect the pieces of my head.

@scottalanmiller said in PBX Update routines:

@fuznutz04 said in PBX Update routines:

I've seen that you can do it via a command, which of course could be scheduled, but I'm always Leary of that with FreePBX.

sudo -u asterisk /var/lib/asterisk/bin/module_admin upgradeall
sudo -u asterisk /var/lib/asterisk/bin/module_admin reload

That's the module part. Don't forget the OS, too.

Right. The OS part (at least in FreePBX) can be set for automatic updates via the GUI in System Admin.

@poorizad said in Storing Elastix 2 Call Recordings on NFS NAS Share:

@scottalanmiller hi again....i guess the nfs drive is unmount from the server, because no file record on Nas after the 2016/07/28.....nothing changed on settings.....but a few server shutdown for hardware maintenance.....how can i fix it again ?

Try the mount command again. It might mount right up. If the NFS server has restarted, it would disconnect.

@scottalanmiller said in HelpDesk Ticketing System:

@Jstear said in HelpDesk Ticketing System:

A big concern of changing solutions is the existing tickets. How hard is it to migrate from one solution to another is a question that needs to be asked. I would like to move from Spiceworks to osTicket, but not seeing anything that anyone has done to migrate the tickets. Looks like a script will need to be made to import those old tickets into the new system.

Probably not too horrible.

We've been using osTicket, for a around ..umm.. 2.5 years now .. It's pretty customizable, just out of the box, with deeper customizations possible with coding .. Infact, OsTicket itself offers Customization as an additional service ..

@StrongBad said in Asus RoG Rocking the WebRoot Secure Anywhere:

I've never liked those AV testing suites. They can't really test what is in the real world, so they can be rather misleading. And when someone is really good, their competitors tend to pay for them not to be included in the tests.

It's a good point. If the AV testing company knows about it and tests for it, then chances are all the AV suites have seen it too. It's very hard to get a fair "real world" test of true zero day threats. My thought would be a better metric would be a sort of "time to respond" metric for security companies. When a new vulnerability hits the streets, how long does it take for all the security companies to remedy it? That would take a lot of work though.

@tiagom in our case, its OCH ! hehe

OVH would not allow you to virtualize public cloud servers and do live migrations between private and public and between public cloud providers

And not directly an answer, but SAS drives are not almost identical to SATA drives in price, but handle random access more efficiently. If they are basically the same price, always get SAS.

@Lakshmana Any good suggestions so for ???

A tool you can leverage is OCH (OneCloud Hypervisor) from HTBase, which allows you to actually:

- Virtualize cloud servers: So instead of creating multiple servers in Google Cloud or AWS, you can create one large one and create virtual machines in it. Just by doing this, you save around 45% in costs

- Live migration: OCH allows you to move VMs between private and cloud environments as well as between cloud environments live, so it takes you out of that "which provider should I use?" question. If you think GCE is better, have your VMs run there, or if tomorrow AWS is cheaper, get them moved to AWS

Might need to boot into single user mode and fix /etc/sudoers from there.

@Veet said in System Fonts: Installing when not an Admin:

@scottalanmiller

These vendors know, that over a period of time, the client becomes totally dependent on their product, that they (vendors) can dish out any bullshit, and be rest assured that the client would HAVE to lap it up .. To an extent, the client himself is to be blamed for this..

What's amazing, though, is that customers accept this crap the first time. Once the vendor "owns" them, sure, they feel trapped. But at some point, this insanity goes on and people make themselves trapped voluntarily!

@AshKetchum said in Missing drive:

@scottalanmiller we have s scheduled backup than supposed to save on Drive E but it failed since drive E is missing. we dont know if its an external drive, map drive or local drive that suddenly disappears. is there a log that we can see it? we have the backup log that shows the drive gone missing 10 days ago.

Maybe it was a removable drive that has been removed.

We had a thread here about a year ago about some Fail2Ban style service for Windows servers. Not able to search for it at the moment.