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    • V

      Sangoma Ransomware
      IT Discussion • security voip pbx ransomware sangoma hack • • VoIP_n00b  

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      Sangoma has relased an updated (and likely final) statement. https://www.sangoma.com/press-releases/sangoma-technologies-provides-update-on-ransomware-attack-expects-no-material-impact-on-sales/ The second paragraph has the relevant information from an IT point of view.
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      Help with FreePBX Directory Script
      IT Discussion • freepbx voip pbx telephony sip fanvil • • bholler  

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      @JaredBusch Everything works fine now. The issue was a DNS resolution for devices within the LAN. I added an A record on the router for split dns. That solved the problem. Thank you so much for your support
    • VitalPBX / Asterisk Limit Calls Then Go To Voicemail
      IT Discussion • voip pbx telephony asterisk vitalpbx • • scottalanmiller  

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      @JasGot said in VitalPBX / Asterisk Limit Calls Then Go To Voicemail: @scottalanmiller said in VitalPBX / Asterisk Limit Calls Then Go To Voicemail: We can't limit in Skyetel, or the calls won't make it to the voicemail. My first thought would be to route calls (when their are 4 current calls) to a specific DiD that goes right to VM. Are you working with Skyetel with custom programming or are you limited to their web portal options? Not sure what we'd have them do to fix the issue.
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      DVX 8000 IP PBX CONFIGURATION
      IT Discussion • voip pbx telephony dlink dlink dvx dlink dvx 8000 • • Cosmas  

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      @Dashrender said in DVX 8000 IP PBX CONFIGURATION: Awesome to see more telephoney stuff show up. Bad telephony, but meh. all good.
    • Kari's Law and Special SMB Onus on IT Staff
      IT Discussion • voip pbx telephony karis law • • scottalanmiller  

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      @DustinB3403 said in Kari's Law and Special SMB Onus on IT Staff: @scottalanmiller You just said that Enterprise customers can be forced to update their information, but smaller orgs get a pass. I must be misreading what you've typed. Yes, the CUSTOMERS get a pass, IT that supports small customers has to provide the information that they don't have control over. Enterprise customers have to provide the information from the company. SMB customers get to not tell anyone when changes are made and blame someone with no power or way to get that information for certain.
    • Kari's Law and Notification Requirements
      IT Discussion • voip pbx telephony karis law • • scottalanmiller  

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      At least the notification requirements are pretty simple and straightforward. For almost everyone, just email out a notification.
    • Kari's Law and Non-PSTN Systems
      IT Discussion • voip pbx karis law • • scottalanmiller  

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      Your definition is not relevant. The FCC definition is what will be enforced.
    • Kari's Law and Hotdesking
      IT Discussion • voip pbx karis law hotdesking • • scottalanmiller  

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      @DustinB3403 said in Kari's Law and Hotdesking: @scottalanmiller I would say, you should disable it if someone can't pick up any phone and call 911. It IS disabled in that situation. So removes it from law coverage.
    • Kari's Law and other telecom changes
      IT Discussion • pbx telecom karis law shaken stir • • JaredBusch  

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      @JaredBusch said in Kari's Law and other telecom changes: @scottalanmiller said in Kari's Law and other telecom changes: law ....... simply .............. written HAHAHAHAAHAHAHAHA LOL - yeah, pretty much this.
    • FreePBX Vulnerability
      IT Discussion • freepbx voip pbx telephony • • PhlipElder  

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    • V

      Incoming Call Issue
      IT Discussion • freepbx voip pbx telephony asterisk freepbx 14 • • VoIP_n00b  

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      @JaredBusch said in Incoming Call Issue: @VoIP_n00b said in Incoming Call Issue: Running FreePBX v14... No resent changes made, except to change the name on an extension. When some calls in, and let's say they dial 555 then end up getting 511, 511 can then forward the call to 555 no issue, but I have no idea what is causing this. Because they released a horrible fucking update to IVR. Edit your IVR and set strict dial time out to No - legacy That fixed it! Thank you so much!!!
    • SonataSuite Switchboard for VitalPBX
      IT Discussion • voip pbx telephony asterisk vitalpbx sonata sonatasuite sonatasuite switchboard • • scottalanmiller  

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      Very nice. That’s one thing that’s seriously missing from FusionPBX!
    • J

      Which Hosted PBX Provider?
      IT Discussion • pbx hosted pbx in house pbx • • JasGot  

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      @JaredBusch said in Which Hosted PBX Provider?: @JasGot said in Which Hosted PBX Provider?: I am an Intermedia Reseller and I can't stand their system. Plus as a partner, the end user cannot call Intermedia for support. This is no fun. Are you looking for a reseller/partner solution? Then I would look at 3CX They have the business model. Yes. I want to interact with the end user for config of features only (OS and app maintenance handled by anyone other than me) and I want revenue from the sale of hardware and setup, and I want recurring revenue from monthly fees. The recurring revenue must be charged to me so I can bill the customer at my rates.
    • Building VitalPBX on Vultr Automatically
      IT Discussion • voip pbx telephony vultr vitalpbx • • scottalanmiller  

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      @JaredBusch said in Building VitalPBX on Vultr Automatically: @scottalanmiller said in Building VitalPBX on Vultr Automatically: and be fully updated. I noticed that the defualt CentOS 7 image was pretty much fully up to date before I ran the install script. Only thing that came down when I ran yum update -y was wget. Yeah, it is more of a "just in case" something is out of date. I almost never see it not fully up to date when I fire it up.
    • UNSOLVED How is a PBX essentially stateless
      IT Discussion • pbx stateless • • JaredBusch  

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      And yet another way to think of it... A stateful system is focused, at least partially, on saving to and retrieving from storage. It is a "data at rest" system. A stateless system is focused, essentially entirely, on data "in flight". Processing of data moving from one point to another.
    • Exploring VitalPBX
      IT Discussion • voip pbx telephony asterisk sip vitalpbx • • scottalanmiller  

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      @hobbit666 said in Exploring VitalPBX: Do you know if they plan on changing Not much choice, chan_sip is deprecated.
    • FreePBX Desktop Video Conferencing Options
      IT Discussion • freepbx voip pbx sip video conference • • scottalanmiller  

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      @black3dynamite said in FreePBX Desktop Video Conferencing Options: Have you already check with linphone if it does video conferencing? In theory it does. Linphone desktop has been pretty flaky for us so were looking at alternatives.
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      Bria Mobile iOS and FreePBX
      IT Discussion • freepbx voip pbx telephony ios bria • • Curtis  

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      @Curtis said in Bria Mobile iOS and FreePBX: I tried a few hours with Bira this morning... Just a couple minutes ago I downloaded Acrobits Groundwire by Acrobits, and it instantly worked... https://itunes.apple.com/us/app/acrobits-groundwire/id378503081 That listing clearly states it uses push. So how does that work?
    • Skyetel Relationship Pricing
      IT Discussion • voip pbx telephony sip skyetel sip trunk • • Skyetel  

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      @Dashrender said in Relationship Pricing: @JaredBusch said in Relationship Pricing: But with the second one there, I only perform a lookup once every 30 days for numbers that call me. Is this because FreePBX caches the info? Yes, but any system can be setup that way.
    • Make Yealink Ring While on the Phone
      IT Discussion • voip pbx sip yealink yealink t46s • • scottalanmiller  

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      @JaredBusch said in Make Yealink Ring While on the Phone: @scottalanmiller said in Make Yealink Ring While on the Phone: If you have Yealink T46S phone, and you are talking on the phone, instead of making it do a call waiting beep, can you make it ring normally? A bit odd, but there is a reason for it Not to my knowledge. It was supposedly added as a feature request a few years ago, and I have not noticed it in a firmware release note. That would explain why I have never seen it come up. Not that anyone has ever wanted it previously.
    • Skype for Business Cloud - Gateway support for Analog/digital devices
      IT Discussion • pbx cloud skype for business phones phone systems biamp • • DustinB3403  

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      This is what I think we would need, but I'm neither inclined to figure that out, nor do I want any additional equipment (VM or otherwise [MS recommends physical for this?!]) to do this. . .
    • FreePBX 14 Fails with Update to Asterisk 16
      IT Discussion • freepbx voip pbx telephony asterisk freepbx 14 asterisk 16 • • scottalanmiller  

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      Okay, we got it. Doing the switch, then the fwconsole update, then rebooting, and running through it all again... eventually it fixed itself.
    • Outdoor SIP Phone
      IT Discussion • voip pbx telephony sip yealink snom • • scottalanmiller  

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      Yeah, outdoor speakerphones arent a popular item.
    • J

      Anyone ever use Univerge Blue by NEC for SIP
      IT Business • voip pbx telephony nec unified communications univerge univerge blue • • JasGot  

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      @scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP: @JaredBusch said in Anyone ever use Univerge Blue by NEC for SIP: I refuse to use Skyetel because of their bullshit pricing practice. He's seen the pricing, he's converted already, lol. I’m not changing my opinion on unpublished pricing just because you like it and they pay you to advertise here.
    • Call Out from FreePBX Conference Room
      IT Discussion • freepbx voip pbx telephony sip conference room conference bridge • • scottalanmiller  

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      @JaredBusch said in Call Out from FreePBX Conference Room: @scottalanmiller said in Call Out from FreePBX Conference Room: @JaredBusch said in Call Out from FreePBX Conference Room: Hit transfer, hit the conference extension, dial the participant code, speak their name, hit the transfer button again. The idiot will be in the conference. I've tried that, always seem to get stuck with the "enter a code" issue. You are going to force me to test those instructions aren't you? Tested what I typed above.. Works perfectly.
    • SIP trunk not registering
      IT Discussion • voip pbx telephony sip voip.ms mitel mitel 5000 • • Dashrender  

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      Well I tried maintenance mode - out of service for 10 mins, then back on - no go. I put the password back into the system - bam.. damn thing is registering again.
    • J

      Getting Familiar with Sangoma S500 running with FreePBX as back end. . .
      IT Discussion • freepbx voip pbx telephony sip sangoma sangoma s500 • • JasonMinard  

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      @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .: I've given up on EPM for anything complicated with non Sangoma phones. Same, I don't find it to be valuable for us.
    • All New VoIP Handsets for PBX Migration?
      IT Discussion • voip pbx dash pbx project • • Dashrender  

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      @Dashrender said in All New VoIP Handsets for PBX Migration?: @DustinB3403 said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @scottalanmiller said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @scottalanmiller said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @scottalanmiller said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @DustinB3403 said in All New VoIP Handsets for PBX Migration?: You could also opt to purchase a few $25 poe injectors for the few phones that are required to have power all of the time and feed that from your UPS. The cost difference for Poe switch vs non is 400$.... over 48 phones that’s less tha $10 ea Let’s move on from POE But that's way more than wall warts typically. And the comparison is not against a normal switch, but against no switch. You don't need any switching at all beyond what you already have unless you go PoE, right? That is not right. I'm 50% or more laptops. So I would need at least another 30 ports, but probably more like 40 ports to include phones in random locations. Where you don't have ports today? It's not that you are laptops. I think you are trying to imply that your laptops are wireless? I may or may not have a wire there - but I definitely don't have a switch port connected to those wires. I replaced switches a while ago and didn't buy more than I needed for the APs, Printers, and Desktops. yes the laptops are 100% wireless. I see. Wherever we have a large amount of laptops, we wire them up for performance and stability. My users have shown that when they have to manage plugs on a daily basis, they damage them regularly. We're lucky we don't have more issues with power connectors. So eliminate the responsibility of having to plug things in. Get a softphone and have people start using that wholesale. huh? not sure where this came from? today users move from station to station, only plugging in their power brick to power their laptops. They just use the phone at the desk they are sitting at that time. I was responding to this comment. It didn't start from me, or you. Both of us responded to Dustin's topic.
    • New PBX - on prem or off?
      IT Discussion • freepbx pbx dash pbx project • • Dashrender  

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      @Dashrender said in New PBX - on prem or off?: Damn I just saw a bill from cox. A single sip phone totally managed by them end to end, $51.00/m That includes: The phone DID Vmail Management of the line from the phone all the way to cox. Calling inside the USA, ie no long distance fees. Very expected when you buy from an ISP.