Well I tried maintenance mode - out of service for 10 mins, then back on - no go. I put the password back into the system - bam.. damn thing is registering again.

@scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .: @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .: @JasonMinard if you have not been on the FreePBX community today, you are simply out of luck with the Sangoma phones. https://community.freepbx.org/t/accessing-rest-contacts-from-horizontal-key-within-call/56374/10 Well that really sucks. Some of the REST-APP functionality is neat. But I find it slow to use.

@Dashrender said in All New VoIP Handsets for PBX Migration?: @DustinB3403 said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @scottalanmiller said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @scottalanmiller said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @scottalanmiller said in All New VoIP Handsets for PBX Migration?: @Dashrender said in All New VoIP Handsets for PBX Migration?: @DustinB3403 said in All New VoIP Handsets for PBX Migration?: You could also opt to purchase a few $25 poe injectors for the few phones that are required to have power all of the time and feed that from your UPS. The cost difference for Poe switch vs non is 400$.... over 48 phones that’s less tha $10 ea Let’s move on from POE But that's way more than wall warts typically. And the comparison is not against a normal switch, but against no switch. You don't need any switching at all beyond what you already have unless you go PoE, right? That is not right. I'm 50% or more laptops. So I would need at least another 30 ports, but probably more like 40 ports to include phones in random locations. Where you don't have ports today? It's not that you are laptops. I think you are trying to imply that your laptops are wireless? I may or may not have a wire there - but I definitely don't have a switch port connected to those wires. I replaced switches a while ago and didn't buy more than I needed for the APs, Printers, and Desktops. yes the laptops are 100% wireless. I see. Wherever we have a large amount of laptops, we wire them up for performance and stability. My users have shown that when they have to manage plugs on a daily basis, they damage them regularly. We're lucky we don't have more issues with power connectors. So eliminate the responsibility of having to plug things in. Get a softphone and have people start using that wholesale. huh? not sure where this came from? today users move from station to station, only plugging in their power brick to power their laptops. They just use the phone at the desk they are sitting at that time. I was responding to this comment. It didn't start from me, or you. Both of us responded to Dustin's topic.

@Pete-S said in New PBX - on prem or off?: @JaredBusch said in New PBX - on prem or off?: @Pete-S said in New PBX - on prem or off?: Makes sense. I'm mostly familiar with 3CX and it actually seems to be the opposite there. The options for each extension are: PBX Delivers Audio (default off) Support Re-Invites (default on) Support 'Replaces' header (default on) Support reinvite on the endpoint does not mean the PBX has it enabled. But I do not know enough about 3CX to tell you without being in a system. I'm no expert so I don't know. The point of my original post was that the PBX requires very little resources but perhaps that is true only in the few cases where the audio doesn't flow through the PBX. It's like a soft switch (actually, it IS a soft switch) and it takes almost zero effort to pass the RTP packets around.

@Dashrender said in Skyetel Inbound SIP Trunk on FreePBX: @JaredBusch said in Skyetel Inbound SIP Trunk on FreePBX: @scottalanmiller said in Skyetel Inbound SIP Trunk on FreePBX: @JaredBusch said in Skyetel Inbound SIP Trunk on FreePBX: @scottalanmiller said in Skyetel Inbound SIP Trunk on FreePBX: Locking a port to a single IP is a trivial task for any gear, even consumer. I wouldn't go that far. I don't know much consumer gear that doesn't make that easy. Super easy tomport forward? Yes. Able to restrict to a specific source IP? No. eh - if you're only open for the trunk provider, then you can likely lock to one or a few IPs. if you need mobile support - that's another story. How? Where? Been a while since I was in a consumer router, but port forwarding screens had nothing about source IP.

@JaredBusch said in Alternatives to OpenVPN for FreePBX on cell phone...: @scottalanmiller said in Alternatives to OpenVPN for FreePBX on cell phone...: @JaredBusch said in Alternatives to OpenVPN for FreePBX on cell phone...: There has never been a promise or timeline made for the mobile apps. Anyone expecting anything on that front is operating in their own little fantasy. That's the main use case of softphones, though. Like 95% I would guess. Softphones for the desktop are way more niche. I totally disagree. Softphone on the desktop is by far the largest user base thanks to call centers. Softphone on mobile is a far second to that. Maybe overall, but for FreePBX? FreePBX is pretty rare in call centers, AFAIK.

Good note, but horrible formatting.

@scottalanmiller I was just about to ask if its a php setting that needed to be changed.

so what we did was 3 step process - put the extension number on first alternative, another on second alternative, edit the call re-routing for the said extension number pointing to the line of 1st and 2nd alternative. we use the current timer but instead of going to VM it goes to the alternatives.

I agree that moving to a new system right away seems like the best course of action given that the phones are not actually down, but just cannot continue to be configured.

@JaredBusch said in VOIP Provider: Skyetel: Well then, I stand corrected. I will add this is not something you have ever hinted at doing I. The past. Not mentioned a setup for (I would like to see that as I have no opportunities to use it yet). I only manage the phone bit of it, had nothing to do with the writing of the application. But it is neat what it does. The "users" (employees on our side) need to do a bit of fancy calling on behalf of their customers and the application handles setting everything up. It is quite involved. It has to be anonymous to one side, and has to handle non-voip scenarios on the other. So the application actually calls both parties most of the time. And handles automated recording and data collection and fills in a database with details and a copy of the call to go into a report to the customer.

@jaredbusch said in FusionPBX Install Error on CentOS 7: @fateknollogee said in FusionPBX Install Error on CentOS 7: Just emailed Mark at Fusion. He said "Yes, the official FusionPBX install script works fine with Debian 9 and Freeswitch 1.8." So outdated documentation? Or what? Seems like just one page of it wasn't updated. The rest was.

@jaredbusch said in Asterisk 13 CRITICAL ERROR! Required Service CHAN_SIP is disabled! This device is unusable!: does chan_sip.so exist in /usr/lib/asterisk/modules/? My guess is, no. But once we determined that there was no simple restoration and all evidence of chap_sip was gone from the system, they just rolled back to a snapshot from before the outage and all is well. So we might never know.

@dragon3303 said in Using a Snom PA1 for paging: Yes...I've tried adjusting the level but no results with that either. I'll keep at it and figure it out. Thanks for pointing me in the right direction. I would have to Google a manual for your amp to see what the specs are for these inputs and such. I was strictly assuming based on the labels.

@scottalanmiller said in All Yealink Phones Down at One Site: @dbeato said in All Yealink Phones Down at One Site: @scottalanmiller said in All Yealink Phones Down at One Site: @i3 said in All Yealink Phones Down at One Site: Factory reset a phone and try manually programming? How about a packet capture at the site firewall, do you see attempts from that IP phone to where? I am assuming that the PBX is hosted elsewhere. This is basically where we went. We did this series of events and it appears to be fixed... Rebooted the firewall. Removed SIP-ALG, but this appears to have had no effect. Updated the firmware on each phone. Went to static DNS rather than DHCP set. DNS to CloudFlare instead of AD. Ensures STUN was on and set correctly. Added the PBX as a Proxy, manually enabled STUN for the proxy. After those seven steps, all phones are now registered. Couldn't find any step there that individually made a difference. To me looks like the DNS was caching something for the devices to get to. That's my theory. If so, why did changing the DNS alone not fix it? Not sure, I am just going by what you said. Basically very strange.

@scottalanmiller said in Public STUN servers: I tend to use: stun.stunprotocol.org This one.

@mmicha Yup, it's a good solution for sure. Nothing is perfect, but as long as you have CommQuotes by your side, you will have someone there to help you if you need it. We have clients with a few phones to hundreds of seats, as well as call centers that push millions of minutes per month over their network. You are in good hands and I think you are going to save so much money that you will be hoisted up on to a chariot and whisked away to the kingdom that awaits you as King of Phones at your company

It's my first time running into it. Wondering if it might not be a corrupted client.

@bbigford said in FreePBX Reload Failed Retreive_Conf Encountered Error 1: @scottalanmiller said in FreePBX Reload Failed Retreive_Conf Encountered Error 1: Shut down Asterisk manually, restarted again with fwconsole start. Seems okay now. Odd that a reboot didn't pick that up. That is weird... Was the service not running after the reboot? Oh it was running. It just wasn't happy.

@smitherick Thanks for your suggestion I just tried with Reid method and it is working well. The red notification has been removed

@jaredbusch Thank you

@stuartjordan said in Yealink T19PE2 FreePBX: I personally like freepbx and will continue using it, the interface is a bit dated I must admit, but that doesn't bother me. FreePBX interface is definitely dated. But also .... why would the interface ever matter that much? But even if it did, I've used 3CX and their interface was far worse.

@scottalanmiller said in FreePBX 14 Firewall Start Warning: @jaredbusch said in FreePBX 14 Firewall Start Warning: @scottalanmiller said in FreePBX 14 Firewall Start Warning: Well, we are one step newer, so that might be it. # fwconsole ma list | grep firewall | firewall | 13.0.46.1 | Enabled | AGPLv3+ | I do not know the CLI command to revert, but it is simple to do in the GUI. CLick "Check upgrades and then expand the Firewall and you will have a previous versions option. Tested and you are right, rolling back to 45.5 and the message goes away. You could upgrade to edge and see if it is different, but I would just wait for the next update.

@biglittle said in The Basics of VoIP SAMIT Video: Just realized today when routing a ticket that our VOIP is pbx based? No idea what any of this means, but excited to learn Essentially all business VoIP uses a PBX. There can be exceptions, but it’s mostly theoretical.

@jaredbusch said in SIP Softswitch Real Addr vs Gave Addr: @gjacobse said in SIP Softswitch Real Addr vs Gave Addr: I am not sure how this will relate,.. but I am staring at our PBX and and this page. And then I see the different port numbers - It's interesting to see so many that are not 5060 No relation. this is NAT networking 101. All of your devices connect to pbx.ntg.co:5060 But their local outbound ports cannot all be 5060. How would the router know which devices to translate it back to. Yup,. I get that. - well anyway. moving right along...

@jaredbusch said in At What Size Should a Business Have a PBX: @travisdh1 said in At What Size Should a Business Have a PBX: @jaredbusch said in At What Size Should a Business Have a PBX: @travisdh1 said in At What Size Should a Business Have a PBX: 2-3 seems large when I'm setting one up just for myself, now that I know my cell phone randomly refuses to go to voice mail WTF? Yes, exactly my reaction when I heard about this. Waiting on my tech support request response. Just got that in today. No, I mean the first part. WTF does that even mean. Confused, late night postings apparently.

@whoolly said in Switchvox phone issues: Vendor insisted he has never had any VOIP issues with Sonicwall and didn't want to budge on that. Even while it doesn't work. So you know that he'll say this to other customers now, even after this one. Chances are, he's had problems at all customers. SonicWall is culprit #1 for VoIP issues. I mean that literally. I get a call that someone has VoIP audio issues, my first question is always "Do you have a SonicWall?" Nine times out of ten, the answer is yes and nine times out of those ten, the SW was the issue. It's nearly a sure bet with audio issues. Had you led this question purely with "I have these audio issues..." we'd have said "I bet you have a SonicWall."

As far as many comments about redundancy and not all eggs in one basket. Just need to have a backup system that runs a nightly backup and restore script to another server or two. Setting up a server cluster is also possible for both systems.