@JaredBusch said

10+ years ago.. seriously man.. move on..

Sadly, said vendor is probably still using the same app.

@Dashrender said

but I would NEVER open a port on the firewall to let the vendor remote into said software (OK - almost never).

But you would trust said vendor who doesn't have a printer smart enough to do this that their software going on your server is up to snuff?

x...uh 5?

x5

@DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

Like where @wrx7m said he works.

@wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

I work at a family-owned business.

Yeah it makes no sense. The people in charge will spend 10 hours a week to ensure pens that are too expensive aren't bought

@DustinB3403 said

Then post the script, no shame in asking for help.

No but you might get badgered into oblivion.

@scottalanmiller are you purposely avoiding the "major cloud provider didn't have its own backups" discussion?

@Dashrender said in AWS Catastrophic Data Loss:

What I'm saying is that that is USELESS to end users/corporate customers...

I've been arguing that for years.

because the chances that MS's DC is going to blow up is extremely small

And yet, it is what this thread is about ... exactly that happening.

@Dashrender said in AWS Catastrophic Data Loss:

@BRRABill said in AWS Catastrophic Data Loss:

@Dashrender said in AWS Catastrophic Data Loss:

as I understand it - MS has backups, but they are only used by MS when they have a major issue and they need to restore that - like a lost DC or something.

Yes, I believe this kind of issue is the exact thing he would say O365 backups would "cover". Of course if your user deleted something or you got hacked, no backups there for that kind of thing.

Be interesting to hear his take (@scottalanmiller) at some point. Because it is ultimately what I always argued about. I don't care WHO it is ... I don't trust them. Especially if the data is critical/important.

It's not MS deleting/loosing data that most people are worried about - because that happens SO rarely.. .it's cryptoware, users, etc deleting data that is a much bigger threat.

So frankly how a cloud backup solution isn't just part of the deal is something I don't understand - of course others (not Scott) in this thread are saying - OF COURSE it is...

No they aren't.

They are saying that if the service (aka O365 or AWS) has an issue with THEIR system (which happens to hold your data) then THEIR system is backed up.

But it sounds like in this situation even that failed.

@Dashrender said in AWS Catastrophic Data Loss:

as I understand it - MS has backups, but they are only used by MS when they have a major issue and they need to restore that - like a lost DC or something.

Yes, I believe this kind of issue is the exact thing he would say O365 backups would "cover". Of course if your user deleted something or you got hacked, no backups there for that kind of thing.

Be interesting to hear his take (@scottalanmiller) at some point. Because it is ultimately what I always argued about. I don't care WHO it is ... I don't trust them. Especially if the data is critical/important.

Yes, I just talked to another friend who is a designer.

He said that basically the PMS color is "out of gamut" (the ! in the software) and the software does as good a job as it can to color match it.

That is why it is different, and it technically correct, or as correct as it can be.

The hex values are also apparently "web safe" colors. Not sure why they picked those, as I don't think it is applicable anymore, but what the heck.

Man ... learned a lot of graphics today!