So let's talk about normals - outside of IT, do you see a lot of people using 2FA?
I thought that I just said that. Every enterprise that I know uses 2FA. For everyone. Just part of normal computer usage. I'm sure lots don't, but enough do that I always see it.
OK, well, in that case, I do know that most of my local friends who work in enterprise do not use 2FA.
Do they do anything important like work in content, finance, accounting, HR, etc.?
You /could/ turn on Operational Event logs for PrintService in Windows Server, then make an xml collector that adds up Param 8 from Event ID 307 in that log over a given time. Or get software where someone has already done that. (papercut prob does this).
@Breffni-Potter Right and no one is forcing you to use the site I mentioned. Iām not sure why you are so hung up on this. I listed multiple options. I mentioned that there are many similar services to choose from. I selected one that from a security perspective appears to be doing everything right (at least as much as one can expect from this type of service).
On the other hand, you said everything was encrypted on the site you mentioned, so I asked what that meant specifically. I assumed you might know since you know the guy. So far, I've heard nothing about it.
Does anyone know if I pay for a higher level of support, will I get better support? Maybe talk to someone in the United States?
Doubtful that you'd get a native English speaking person just because you're paying for a higher tier of support. Usually this doesn't happen until you're at tiers 3 or above of the tech queue.
We get 2 Hr support and people in the US. It can be as little as 30min depending on the serverity
Reliability of the company?
Integrity of the company?
Companies DR planning and capability?
SLA... what will happen when they have outages, what does that look like?
How do you get your data out of their system?
What are they allowed to do with your data?
Is the system modern and under continuous development?
Location of your data / what jurisdiction.