@JaredBusch
Everything works fine now.
The issue was a DNS resolution for devices within the LAN. I added an A record on the router for split dns. That solved the problem.
Thank you so much for your support
@JasGot said in VitalPBX / Asterisk Limit Calls Then Go To Voicemail:
@scottalanmiller said in VitalPBX / Asterisk Limit Calls Then Go To Voicemail:
We can't limit in Skyetel, or the calls won't make it to the voicemail.
My first thought would be to route calls (when their are 4 current calls) to a specific DiD that goes right to VM.
Are you working with Skyetel with custom programming or are you limited to their web portal options?
Not sure what we'd have them do to fix the issue.
@DustinB3403 said in Kari's Law and Special SMB Onus on IT Staff:
@scottalanmiller You just said that Enterprise customers can be forced to update their information, but smaller orgs get a pass.
I must be misreading what you've typed.
Yes, the CUSTOMERS get a pass, IT that supports small customers has to provide the information that they don't have control over. Enterprise customers have to provide the information from the company.
SMB customers get to not tell anyone when changes are made and blame someone with no power or way to get that information for certain.
@JaredBusch said in Incoming Call Issue:
@VoIP_n00b said in Incoming Call Issue:
Running FreePBX v14... No resent changes made, except to change the name on an extension.
When some calls in, and let's say they dial 555 then end up getting 511, 511 can then forward the call to 555 no issue, but I have no idea what is causing this.
Because they released a horrible fucking update to IVR.
Edit your IVR and set strict dial time out to No - legacy
That fixed it! Thank you so much!!!
@JaredBusch said in Prerequisites for Yealink YDMP Install:
@DustinB3403 worked with this I believe...
I did, but the install process was pretty easy.
https://drive.google.com/open?id=1-2hh-5N-vg-s2w8MS3GVaqDRVetLmbpp
@JaredBusch said in Building VitalPBX on Vultr Automatically:
@scottalanmiller said in Building VitalPBX on Vultr Automatically:
and be fully updated.
I noticed that the defualt CentOS 7 image was pretty much fully up to date before I ran the install script. Only thing that came down when I ran yum update -y was wget.
Yeah, it is more of a "just in case" something is out of date. I almost never see it not fully up to date when I fire it up.
@Curtis said in Bria Mobile iOS and FreePBX:
I tried a few hours with Bira this morning...
Just a couple minutes ago I downloaded Acrobits Groundwire by Acrobits, and it instantly worked...
https://itunes.apple.com/us/app/acrobits-groundwire/id378503081
That listing clearly states it uses push. So how does that work?
@Dashrender said in Relationship Pricing:
@JaredBusch said in Relationship Pricing:
But with the second one there, I only perform a lookup once every 30 days for numbers that call me.
Is this because FreePBX caches the info?
Yes, but any system can be setup that way.
@JaredBusch said in Broadvox Outage 15 April 2019:
Broadvox is now named Inteliquent as far as where the domain redirects to.
Yeah, while passing through on Onvoy page along the way of the redirects.
@scottalanmiller said in Anyone ever use Univerge Blue by NEC for SIP:
@JaredBusch said in Anyone ever use Univerge Blue by NEC for SIP:
I refuse to use Skyetel because of their bullshit pricing practice.
He's seen the pricing, he's converted already, lol.
I’m not changing my opinion on unpublished pricing just because you like it and they pay you to advertise here.
@JaredBusch said in Where Does a 66 Block Get Its Name:
@Dashrender said in Where Does a 66 Block Get Its Name:
OK because of comments I looked more closely at the picture - I've never seen anyone do loops like that before - I guess it works though.
Looks like they had a pretty common for pots but the way they were made ive never seen that done
Agreed - hell, this could be in someone's home - just an odd one is all.
@JaredBusch said in Call Out from FreePBX Conference Room:
@scottalanmiller said in Call Out from FreePBX Conference Room:
@JaredBusch said in Call Out from FreePBX Conference Room:
Hit transfer, hit the conference extension, dial the participant code, speak their name, hit the transfer button again. The idiot will be in the conference.
I've tried that, always seem to get stuck with the "enter a code" issue.
You are going to force me to test those instructions aren't you?
Tested what I typed above.. Works perfectly.
Well I tried maintenance mode - out of service for 10 mins, then back on - no go.
I put the password back into the system - bam.. damn thing is registering again.
@JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:
I've given up on EPM for anything complicated with non Sangoma phones.
Same, I don't find it to be valuable for us.
@Dashrender said in Skyetel Inbound SIP Trunk on FreePBX:
@JaredBusch said in Skyetel Inbound SIP Trunk on FreePBX:
@scottalanmiller said in Skyetel Inbound SIP Trunk on FreePBX:
@JaredBusch said in Skyetel Inbound SIP Trunk on FreePBX:
@scottalanmiller said in Skyetel Inbound SIP Trunk on FreePBX:
Locking a port to a single IP is a trivial task for any gear, even consumer.
I wouldn't go that far.
I don't know much consumer gear that doesn't make that easy.
Super easy tomport forward? Yes. Able to restrict to a specific source IP? No.
eh - if you're only open for the trunk provider, then you can likely lock to one or a few IPs.
if you need mobile support - that's another story.
How? Where? Been a while since I was in a consumer router, but port forwarding screens had nothing about source IP.
@JaredBusch said in Alternatives to OpenVPN for FreePBX on cell phone...:
@scottalanmiller said in Alternatives to OpenVPN for FreePBX on cell phone...:
@JaredBusch said in Alternatives to OpenVPN for FreePBX on cell phone...:
There has never been a promise or timeline made for the mobile apps. Anyone expecting anything on that front is operating in their own little fantasy.
That's the main use case of softphones, though. Like 95% I would guess. Softphones for the desktop are way more niche.
I totally disagree. Softphone on the desktop is by far the largest user base thanks to call centers.
Softphone on mobile is a far second to that.
Maybe overall, but for FreePBX? FreePBX is pretty rare in call centers, AFAIK.
so what we did was 3 step process - put the extension number on first alternative, another on second alternative, edit the call re-routing for the said extension number pointing to the line of 1st and 2nd alternative. we use the current timer but instead of going to VM it goes to the alternatives.
I agree that moving to a new system right away seems like the best course of action given that the phones are not actually down, but just cannot continue to be configured.
