Actually I have seen some shitty network rooms but this takes the cake

I gotta vent because no one here at work seems to get it. Back story, we are a school with 19 homes on campus (Profs live there) and dorms for 84 students. In September our deal for bulk TV was up. We renegotiated so we could get the TV and internet for the homes and all 84 student rooms (Main campus has fiber, students do not get individual internet) on one bill. Before the deal, 17 homes had Business Class internet @ 15 down and 2 up. 2 other homes had residential internet, which was separate from everything else. The deal was everything was included and the residences and student areas pay nothing.

November the deal goes live and Spectrum says, send your residents down to the local store and they can get their new modem and set top box. December comes and we get 4 new bills. One for the new agreement, one still charging for the business class at the 17 homes, 1 for the set top boxes, and one for the 2 other homes that had residential internet.

Call in December to attempt to get the bills squared away and they make adjustments to 3 of the residences and nothing else. Call again and no changes. Get a guy higher up and he is getting places until Spectrum cuts off what he used to be able to do and removes his ability to help us. We escalate and no one seems to be able to get their crap together.

We are now in March and TV services were getting shut off at homes even though we are getting credits on some bills but not others. The billing is now so eff'd up that we're spending most of our time going through bills, credits, and charges to figure out what we should and shouldn't pay.

We actually just reached out to our state reps this morning because we were told by one of our Spectrum reps that we are in violation of the contract.

Worst part of all of it is there isn't another service provider that could match the services, if they were all working.

I spent 4 years in the Marines. Was curious if anyone else spent time in the service.

I also know how that is. My first MSP job was the same way. I was tasked with getting Kaseya up and running. Then it snowballed from there. New job responsibilities, no support, no help, and of course, no increase in pay. Stayed there for 3 years and then finally called my boss a fat lazy bastard and left. I didn't just burn the bridge I poured gas on it and stood on the other side laughing.

post your questions here because you don't like sifting through the crap responses you get over there, at ? [moderated as per new guidelines we can't mention said community]

ALL I CAN SAY IS WTF!!!!!!!

@WLS-ITGuy said in Any former military here?:

Not exactly the same as former military but how about anyone that IT is a 2nd or 3rd or later career move.

If you guys can't tell I don't really want to work today

I'm posting in the VMWare forums as well but curious to know why when I move a machine live via vmotion it causes the machine to get a corrupt file system. Usually in /dev/sda1/ on a linux box but has also happened on windows boxes as well.

I know you're working on things but I just wanted to report that none of my machines have checked in since at least May26th. I've rebooted, restarted Salt-Minion to no change.

That is all

All good. I dove way too deep on this one :crazy_face:

Turns out when I upgraded Moodle I forgot to put a log directory back in place and it was failing on the Apache restart.

We're switching our domain name and because of that a few websites that we use have our old domain as the username/email address. Is there a way to SQL command that change without having to go into 700+ user accounts?

Something like: ```
UPDATE users SET user_login = '*olddomain', display_name = '*olddomain' TO 'newdomain'

Or is it?

I make a .bz2 zip of a directory on a linux VM and then download it to my machine to upload it to another machine. When I upload it (142GB), my FTP software says it has finished but when I check the file size on the new VM it says it is only 8.2GB.

The issue is when I try to unzip it, it fails. I am guessing because it isn't actually uploaded but am not sure. I have tried Cyberduck and Transmit for Mac.

Is there a better way to skin this cat?

I'm starting to test making the switch from VMWare to ProxMox.

A question I have is how are you converting your VMs from VMWare to ProxMox?

One of the applications we use just released a new version and the update requires php8.0 or above.

We're using Debian 11 and since 11.7 was just released, which doesn't have php8 in the release. I was wondering how do I find out when things like php. Mariadb, Apache, NGNIX, etc get applied to distros?

Hello all,

We have 3 shared calendars and someone is deleting things that they shouldn't be. Is there a way to configure permissions so that a user can only edit/delete entries that they make to the shared calendar?

@nadnerB said in Miscellaneous Tech News:

Pretty sure that this belongs in the "I Can't Even" thread...

Google scraps Drive limit that was applied by stealth
https://arstechnica.com/gadgets/2023/04/google-drive-cancels-its-surprise-file-cap-promises-to-communicate-better/

I would agree about the "I Can't Even" thread.

Although, a lot of things don't surprise me like they used to.

@CCWTech I think some have become dumber as well. Whether that is from COVID brain or we're just more observant now, I'm not sure.

We are on a support contract until 2025 after which time a few changes may happen as far as cloud moves. But until then, I might as well consider the move to vSphere 8.

Anyone else considering the move?

After getting interrupted for the 3rd time when trying to ask questions, I wouldn't have cared at that point what the benefits were, I would've been DUDE! You're SO BEING A DICK RIGHT NOW!

@scottalanmiller said in Miscellaneous Tech News:

Kaseya potentially imploding after Datto acquisition, CEO goes on a rampage alienating incoming staff...

https://www.crn.com/news/managed-services/-i-m-not-being-a-d-ck-kaseya-ceo-voccola-s-freewheeling-town-hall-spotlights-culture-clash-with-incoming-datto-employees

He says he's not trying to be a dick but clearly looks like a dick!