@wrx7m said:
@scottalanmiller I would also say people have the same view of MS Windows updates. There have been several over the past couple of years that have really screwed some people. Just like a hosted outage can affect a large number of users, so can these updates. The main difference, for many, is they have a degree of control over when/if the updates are applied but is not necessarily true of hosted services. So when something breaks it tends to be more surprising because they weren't expecting a change.
Yes, there is a bizarre, irrational reaction to very rare update problems.