@Dashrender said:
You have two things listed in your OP. It would probably be best to create two threads. One for moving from two split exchange domains to one, and second for the missing email question.
Dash - Not really about the two email domains, just the missing email message. I moved our primary to O365 a few months ago, I plan to move this over to it as well sometime this year....
@Dashrender said:
Is it in her spam folder? Or how about a spam software installed on the Exchange server?
I checked the Junk folders but didn't find it there either. No SPAM folder was noticed, but I'll go back and check to ensure this tidbit.
@scottalanmiller said:
This is almost always the case that she either has a rule that she doesn't remember putting in or it is marked as spam.
I did factor a rule issue,.. however the one rule she had didn't seem to merit causing the issue.
Sadly one item I failed to mention is that this appears to be a hit or miss issue. Same email can be sent - She'll either get it or not. I did explain to her that it could be a few things,.. word filter, attachment type or actual delivery.
But when the same message is sent 3 times, received 3 times, but only 1 shown.. seems odd.