Exchange - admin can't access some users
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Any luck?
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I actually have another idea. It sounds really stupid, but I have seen it 4-5 times in Exchange.
Reset the user's password. I know it sounds crazy, but recently (and in the past) I had a user that kept getting prompted for credentials from Exchange. He could log in to Windows fine, but could not access mail. After spending a few hours troubleshooting, I finally decided to reset his password. He was able to access his mail after this. He set a new password and was not able to access mail again, but could continue to log in to Windows. I asked him to change his password completely to something totally different. He was then able to access mail again.
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How could this be AV or firewall related? From my desktop, my Outlook, I have around 30 profiles setup in the mail control panel applet. This allows me to switch to any of those users when I launch Outlook.
I've granted myself the same permissions on all of those accounts, this is the only one I can't log into so far using my non domain admin account (I'm logged into my local workstation as a non admin user).
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@IRJ said:
Strange... Have you tried removing permission and re-adding permission?
I thought I had, but I just went ahead and did it again - and well now it works as expected!\
Thanks IRJ
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@Dashrender said:
How could this be AV or firewall related? From my desktop, my Outlook, I have around 30 profiles setup in the mail control panel applet. This allows me to switch to any of those users when I launch Outlook.
Uh - silly question but why? What would be the reason to switch to one of 30 users? And why not just add them to your account?
I don't see the rational.
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@g.jacobse I presume he doesn't want their mail in his inbox. I used to have multiple email profiles for a client who had PC's for daytime and nighttime users.
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@technobabble said:
@g.jacobse I presume he doesn't want their mail in his inbox. I used to have multiple email profiles for a client who had PC's for daytime and nighttime users.
I see that as a personal preference thing. I have all my email accounts in one profile. The inboxes all stay separate anyway in Outlook 2013.
Also, I want to have immediately availability of the mail in those accounts. I cannot have that if they are in different profiles.
But if I wanted to just have things getting mail that was not something i needed to see all the time a separate profile is not a bad idea in and of itself.
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@JaredBusch LOL...I get ya, but I thought @Dashrender has access to other office users email accounts on his Outlook.
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I could do what JaredBusch is doing, but unlike him I rarely need to get into those mailboxes so having them all setup inside my profile cluttering things up is undesirable.
I suppose I could simplify my life by creating a secondary profile and adding them all to that one, that's an idea I hadn't considered - but at the same time, when I'm working with users, having them see that I can see inside eveyone's email is kinda creepy, even though it's in our company policy that we can AND DO audit their email use from time to time.
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As for all of those other accounts my account has access to being in a single profile - maybe it's an Outlook 2013 thing, but they are all there now by default.
I logged into a new computer, setup Outlook 2013 - bam all of those aforementioned accounts show up in the list down the left side.
Perhaps I didn't see them on my desktop because I always have my folder list open and there's enough of them that they push the other users accounts off the bottom...
Thought I would pass that along.
