Sorry everyone for a late response. Just been dealing with some family health crisis. As far as the personal files. I've learned that the IT team has locked down everything via group policies. My girl has to ask permission to do almost anything she needs to do for work. As for the type of Exchange server they are hosting, I don't know. I'm sure they're not going to give me that info. lol! Thank you for your support and feed back on the matter.
While I can't tell you the date I created the rule, looking at my mailbox, I have not seen a [SPAM] tag email since Sept 4th.
I've turned it off to see what happens, and will try as you have mentioned the report option.
There has always been SPAM filtering. It is reporting the SPAM to Microsoft to review that appears to be brand new.