@Danp You can open a support case let our support team investigate it.

I don't want to post my number lol.

Updated.

@RamblingBiped said:

@scottalanmiller said:

Do you remember if you saw Ohio? It would have either been Ontario + Michigan or it would have been Ohio + Indiana.

If he can't remember that portion of the trip it was probably Ohio and Indiana... X-D

I was totally thinking of a smart ass way to say the same thing, LMAO.

@Dashrender said:

@coliver said:

@Dashrender said:

@coliver said:

I'll post my directions that I created for our documentation tomorrow. Once the computer connects to AD the user has to configure bitlocker and the drive won't encrypt until the keys are backed up. It works really smoothly.

Does it require TPM? Is there a boot time password?

TPM is not always required. For us it is. There is a boot time password configured by the user.

So it's not their domain password?

Nope... well at least not for the system drive. I haven't checked about a secondary drive.

@JaredBusch

It put the "idiot" in IT.

😮 😮 😮

When our company files taxes they have to pay it either way..

So....any news on this audit?

@wrx7m said:

@scottalanmiller I would also say people have the same view of MS Windows updates. There have been several over the past couple of years that have really screwed some people. Just like a hosted outage can affect a large number of users, so can these updates. The main difference, for many, is they have a degree of control over when/if the updates are applied but is not necessarily true of hosted services. So when something breaks it tends to be more surprising because they weren't expecting a change.

Yes, there is a bizarre, irrational reaction to very rare update problems.

@Dashrender said:

damn, I forgot about this post!

Me too!

Some systems that have had snapshots for as long as I can remember...Solaris, AIX, BSD, Linux, HP-UX and, at some point later after we had been long mocking it for lacking them, Windows. Mac is not enterprise and might have it, but I have no idea. It did at one point via ZFS but might have reverted and lost that functionality.

There are basically two ways to approach it...

Read Only filesystem where it never changes, period. Snapshot filesystem that "rolls back" after being used. (Deep Freeze approach)

The later is useful more for testing that normal use. It makes the users THINK that they are making changes but then deletes them without warning. Good for a lab, bad for a normal desktop.

@Lakshmana said:

I can telnet the proxy name and IP.But the IP can only be used browsing purpose.I have already used the name the proxy for browsing purpose

But why would you use the name of the proxy when browsing? You are not explaining what the user is doing. Maybe a screenshot would help? You don't browse TO the proxy, you browse THROUGH a proxy. It sounds like the issue is in misuse of the browser rather than a technical issue.

Hey, that's from SmartFile, we know those guys!

When you say on demand do you mean someone else is sitting at the computer and needs to initiate the session for you or do you mean you can pull up the desktop whenever you want (unattended access)?

If you just need unattended access then look at ScreenConnect's Remote Access pricing. It should be a little further down on the pricing page.

Access Pricing
Agents Annual Rate
25 - $300
100 - $600
250 - $840
500 - $1,260
750 - $1,716
1000 - $1,920

@Dashrender said:

huh, size it that much of a factor, eh?

When you live in a small apartment - Yes 😉

@Jason said:

@scottalanmiller said:

@Dashrender said:

But receiving an order for work via a Text Message seems odd - I'd definitely request that it be sent via an email for confirmation.

I agree that this feels odd, especially for the type of request.

Yeah it does.. almost like intentionally off the record..

Exactly. If it was a common channel already in use all the time and/or part of an ongoing conversation it would be one thing. But a one off like that of this topic feels strange. Better safe than sorry.

Thank you.