@MattSpeller said in Role play Session:
Lots of these soft skills are developed early on (for me anyway) doing crappy jobs and selling garbage.
Comes down to listening often. Someone will almost always tell you what they want through body language, direct verbal, indirect verbal or even written. You have to be open to receiving it though.
It's not only soft skills, although those are definitely important. It's also just business skills - knowing what matters, putting the RIGHT information in front of the right people, identifying the stakeholders, etc.