@DustinB3403 said in Zabbix logging PC that is off?:

The template you're using for this graph should be 0_1483638046239_chrome_2017-01-05_12-40-35.png

That's for CPU Load, not for CPU Utilization.

@DustinB3403 said in Ethernet based teleconference - room speakers - projector etc:

Do you have roaming profiles?

Nope - but I do have redirected folders for My Documents and favorites (IE only).

Roaming profiles have caused me nothing but headaches in the past, I avoid them if at all possible.

You definitely do not have to move everything. If you want to clean it up, you can, but I would not waste time doing it.

Sorry for the late response...

The photographer thingy is just an example. There is no photographer here in the office, and we'll be doing this "slideshow" for the next.... months... if not forever.

The slides will be update more than once per day.

The website idea seems good. I'll run by my manager to see if he likes it or not.

dcpromoui AA4.6A4 0000 10:41:45.007 opening log file C:\Windows\debug\dcpromoui.log
dcpromoui AA4.6A4 0001 10:41:45.007 C:\Windows\system32\wsmprovhost.exe
dcpromoui AA4.6A4 0002 10:41:45.007 file timestamp 10/29/2014 07:48:58.724
dcpromoui AA4.6A4 0003 10:41:45.007 C:\Windows\system32\dcpromocmd.dll
dcpromoui AA4.6A4 0004 10:41:45.007 file timestamp 12/22/2016 15:02:20.956
dcpromoui AA4.6A4 0005 10:41:45.007 local time 01/05/2017 10:41:45.007
dcpromoui AA4.6A4 0006 10:41:45.007 running Windows NT 6.3 build 9600 (BuildLab:9600.winblue_ltsb.160930-0600) amd64
dcpromoui AA4.6A4 0007 10:41:45.007 logging flags 0001007C
dcpromoui AA4.6A4 0008 10:41:45.007 Enter CbsGetUpdateInstallState
dcpromoui AA4.6A4 0009 10:41:45.007 The category is 0
dcpromoui AA4.6A4 000A 10:41:45.007 Enter FindRoleInfo
dcpromoui AA4.6A4 000B 10:41:45.007 Enter CheckIsServerCore
dcpromoui AA4.6A4 000C 10:41:45.007 It is not on server foundation
dcpromoui AA4.6A4 000D 10:41:45.007 HRESULT = 0x00000000
dcpromoui AA4.6A4 000E 10:41:45.007 Enter GetUpdateName
dcpromoui AA4.6A4 000F 10:41:45.007 Enter GetPackageName
dcpromoui AA4.6A4 0010 10:41:45.088 Package name for Microsoft-Windows-ServerCore-Package is Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd646.3.9600.16384
dcpromoui AA4.6A4 0011 10:41:45.092 Enter CbsGetUpdateInstallState
dcpromoui AA4.6A4 0012 10:41:45.092 package name is Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd646.3.9600.16384 and update name is DirectoryServices-DomainController
dcpromoui AA4.6A4 0013 10:41:45.369 HRESULT = 0x00000000
dcpromoui AA4.6A4 0014 10:41:45.369 Enter CbsIsRebootRequired
dcpromoui AA4.8A0 0015 10:41:45.484 Enter GetProductTypeFromRegistry
dcpromoui AA4.8A0 0016 10:41:45.484 Enter RegistryKey::Open System\CurrentControlSet\Control\ProductOptions
dcpromoui AA4.8A0 0017 10:41:45.484 Enter RegistryKey::GetValue-String ProductType
dcpromoui AA4.8A0 0018 10:41:45.484 ServerNT
dcpromoui AA4.8A0 0019 10:41:45.484 prodtype : 0x3
dcpromoui AA4.59C 001A 10:43:43.112 Enter GetExistingAccountForComputerInReplicaDomain
dcpromoui AA4.59C 001B 10:43:43.112 START TEST: GetExistingAccountForComputerInReplicaDomain
dcpromoui AA4.59C 001C 10:43:43.112 Enter Computer::RemoveLeadingBackslashes
dcpromoui AA4.59C 001D 10:43:43.113 Using empty constructor
dcpromoui AA4.59C 001E 10:43:43.113 Enter Computer::Refresh
dcpromoui AA4.59C 001F 10:43:43.113 Enter IsLocalComputer
dcpromoui AA4.59C 0020 10:43:43.113 Enter RefreshLocalInformation
dcpromoui AA4.59C 0021 10:43:43.113 Enter GetProductTypeFromRegistry
dcpromoui AA4.59C 0022 10:43:43.113 Enter RegistryKey::Open System\CurrentControlSet\Control\ProductOptions
dcpromoui AA4.59C 0023 10:43:43.113 Enter RegistryKey::GetValue-String ProductType
dcpromoui AA4.59C 0024 10:43:43.113 ServerNT
dcpromoui AA4.59C 0025 10:43:43.113 prodtype : 0x3
dcpromoui AA4.59C 0026 10:43:43.113 Enter GetSafebootOption
dcpromoui AA4.59C 0027 10:43:43.113 Enter RegistryKey::Open System\CurrentControlSet\Control\SafeBoot\Option
dcpromoui AA4.59C 0028 10:43:43.113 HRESULT = 0x80070002
dcpromoui AA4.59C 0029 10:43:43.113 returning : 0x0
dcpromoui AA4.59C 002A 10:43:43.113 Enter DetermineRoleAndMembership
dcpromoui AA4.59C 002B 10:43:43.113 Enter MyDsRoleGetPrimaryDomainInformation
dcpromoui AA4.59C 002C 10:43:43.113 Enter MyDsRoleGetPrimaryDomainInformationHelper
dcpromoui AA4.59C 002D 10:43:43.113 Calling DsRoleGetPrimaryDomainInformation
dcpromoui AA4.59C 002E 10:43:43.113 lpServer : (null)
dcpromoui AA4.59C 002F 10:43:43.113 InfoLevel : 0x1 (DsRolePrimaryDomainInfoBasic)
dcpromoui AA4.59C 0030 10:43:43.113 HRESULT = 0x00000000
dcpromoui AA4.59C 0031 10:43:43.113 MachineRole : 0x2
dcpromoui AA4.59C 0032 10:43:43.113 Flags : 0x0
dcpromoui AA4.59C 0033 10:43:43.113 DomainNameFlat : WORKGROUP
dcpromoui AA4.59C 0034 10:43:43.113 DomainNameDns : (null)
dcpromoui AA4.59C 0035 10:43:43.113 DomainForestName : (null)
dcpromoui AA4.59C 0036 10:43:43.113 Enter IsDcInRepairMode
dcpromoui AA4.59C 0037 10:43:43.113 HRESULT = 0x00000000
dcpromoui AA4.59C 0038 10:43:43.113 Enter State::DetermineRunContext
dcpromoui AA4.59C 0039 10:43:43.113 Enter DS::GetPriorServerRole
dcpromoui AA4.59C 003A 10:43:43.113 Enter MyDsRoleGetPrimaryDomainInformation
dcpromoui AA4.59C 003B 10:43:43.113 Enter MyDsRoleGetPrimaryDomainInformationHelper
dcpromoui AA4.59C 003C 10:43:43.113 Calling DsRoleGetPrimaryDomainInformation
dcpromoui AA4.59C 003D 10:43:43.113 lpServer : (null)
dcpromoui AA4.59C 003E 10:43:43.113 InfoLevel : 0x2 (DsRoleUpgradeStatus)
dcpromoui AA4.59C 003F 10:43:43.114 HRESULT = 0x00000000
dcpromoui AA4.59C 0040 10:43:43.114 OperationState : 0
dcpromoui AA4.59C 0041 10:43:43.114 PreviousServerState : 0
dcpromoui AA4.59C 0042 10:43:43.114 Enter Computer::GetNetbiosName
dcpromoui AA4.59C 0043 10:43:43.114 CFMSSERVER01
dcpromoui AA4.59C 0044 10:43:43.114 Enter Computer::GetRole CFMSSERVER01
dcpromoui AA4.59C 0045 10:43:43.114 role: 2
dcpromoui AA4.59C 0046 10:43:43.114 NT5_STANDALONE_SERVER
dcpromoui AA4.59C 0047 10:43:43.114 Enter State::GetRunContext NT5_STANDALONE_SERVER
dcpromoui AA4.59C 0048 10:43:43.114 Enter FS::GetPathSyntax C:\Windows\system32
dcpromoui AA4.59C 0049 10:43:43.114 HRESULT = 0x00000000
dcpromoui AA4.59C 004A 10:43:43.114 Enter State::SetMode STAGETWO
dcpromoui AA4.59C 004B 10:43:43.114 Enter State::SetOperation REPLICA
dcpromoui AA4.59C 004C 10:43:43.114 Enter GetCredentialsFunctInternal
dcpromoui AA4.59C 004D 10:43:43.114 Enter ShouldSkipCredentialsPage
dcpromoui AA4.59C 004E 10:43:43.114 Enter State::GetOperation REPLICA
dcpromoui AA4.59C 004F 10:43:43.114 using empty user domain name
dcpromoui AA4.59C 0050 10:43:43.114 Enter State::GetOperation REPLICA
dcpromoui AA4.59C 0051 10:43:43.114 Enter GetForestName jayapriya.com
dcpromoui AA4.59C 0052 10:43:43.114 Enter MyDsGetDcName
dcpromoui AA4.59C 0053 10:43:43.114 Enter MyDsGetDcName2
dcpromoui AA4.59C 0054 10:43:43.114 Calling DsGetDcName
dcpromoui AA4.59C 0055 10:43:43.114 ComputerName : (null)
dcpromoui AA4.59C 0056 10:43:43.114 DomainName : jayapriya.com
dcpromoui AA4.59C 0057 10:43:43.114 DomainGuid : (null)
dcpromoui AA4.59C 0058 10:43:43.114 SiteName : (null)
dcpromoui AA4.59C 0059 10:43:43.114 Flags : 0x40000000
dcpromoui AA4.59C 005A 10:43:43.114 HRESULT = 0x00000000
dcpromoui AA4.59C 005B 10:43:43.114 DomainControllerName : \CFMSSERVER.jayapriya.com
dcpromoui AA4.59C 005C 10:43:43.114 DomainControllerAddress : \192.168.1.100
dcpromoui AA4.59C 005D 10:43:43.114 DomainGuid : {212DB01B-613B-4E12-9D26-0DF2D3551DFB}
dcpromoui AA4.59C 005E 10:43:43.114 DomainName : jayapriya.com
dcpromoui AA4.59C 005F 10:43:43.114 DnsForestName : jayapriya.com
dcpromoui AA4.59C 0060 10:43:43.114 Flags : 0xE00033FD:
dcpromoui AA4.59C 0061 10:43:43.114 DcSiteName : Default-First-Site-Name
dcpromoui AA4.59C 0062 10:43:43.114 ClientSiteName : Default-First-Site-Name
dcpromoui AA4.59C 0063 10:43:43.114 using forest name jayapriya.com
dcpromoui AA4.59C 0064 10:43:43.114 Enter State::GetOperation REPLICA
dcpromoui AA4.59C 0065 10:43:43.114 Enter State::SetForestName jayapriya.com
dcpromoui AA4.59C 0066 10:43:43.115 Enter State::SetTargetDomainName jayapriya.com
dcpromoui AA4.59C 0067 10:43:43.115 Enter MyCredUIParseUserName
dcpromoui AA4.59C 0068 10:43:43.115 userName: [email protected] defaultDomainName:
dcpromoui AA4.59C 0069 10:43:43.115 pszParsedUserName: [email protected] pszParsedDomainName: dwRc: 0
dcpromoui AA4.59C 006A 10:43:43.115 user: [email protected] domain: fullUserName: [email protected] dwRc: 0
dcpromoui AA4.59C 006B 10:43:43.115 Enter CheckUserIsLocal
dcpromoui AA4.59C 006C 10:43:43.115 Enter State::GetOperation REPLICA
dcpromoui AA4.59C 006D 10:43:43.115 Enter State::ReadDomains
dcpromoui AA4.59C 006E 10:43:43.115 Enter State::GetTargetDomainName
dcpromoui AA4.59C 006F 10:43:43.115 Enter State::GetOperation REPLICA
dcpromoui AA4.59C 0070 10:43:43.115 target domain name: jayapriya.com
dcpromoui AA4.59C 0071 10:43:43.115 Enter CDomains::ReadDomains
dcpromoui AA4.59C 0072 10:43:43.115 Enter MyDsEnumerateDomainTrusts
dcpromoui AA4.59C 0073 10:43:43.115 Enter GetDcName
dcpromoui AA4.59C 0074 10:43:43.115 Enter GetDcName2
dcpromoui AA4.59C 0075 10:43:43.115 Enter MyDsGetDcName2
dcpromoui AA4.59C 0076 10:43:43.115 Calling DsGetDcName
dcpromoui AA4.59C 0077 10:43:43.115 ComputerName : (null)
dcpromoui AA4.59C 0078 10:43:43.115 DomainName : jayapriya.com
dcpromoui AA4.59C 0079 10:43:43.115 DomainGuid : (null)
dcpromoui AA4.59C 007A 10:43:43.115 SiteName : (null)
dcpromoui AA4.59C 007B 10:43:43.115 Flags : 0x40000011
dcpromoui AA4.59C 007C 10:43:43.167 HRESULT = 0x00000000
dcpromoui AA4.59C 007D 10:43:43.167 DomainControllerName : \CFMSSERVER.jayapriya.com
dcpromoui AA4.59C 007E 10:43:43.167 DomainControllerAddress : \192.168.1.100
dcpromoui AA4.59C 007F 10:43:43.167 DomainGuid : {212DB01B-613B-4E12-9D26-0DF2D3551DFB}
dcpromoui AA4.59C 0080 10:43:43.167 DomainName : jayapriya.com
dcpromoui AA4.59C 0081 10:43:43.167 DnsForestName : jayapriya.com
dcpromoui AA4.59C 0082 10:43:43.167 Flags : 0xE00033FD:
dcpromoui AA4.59C 0083 10:43:43.167 DcSiteName : Default-First-Site-Name
dcpromoui AA4.59C 0084 10:43:43.167 ClientSiteName : Default-First-Site-Name
dcpromoui AA4.59C 0085 10:43:43.167 Enter Computer::RemoveLeadingBackslashes \CFMSSERVER.jayapriya.com
dcpromoui AA4.59C 0086 10:43:43.167 CFMSSERVER.jayapriya.com
dcpromoui AA4.59C 0087 10:43:43.167 Enter AutoWNetConnection::Init
dcpromoui AA4.59C 0088 10:43:43.167 Enter AutoWNetConnection::CloseExistingConnection
dcpromoui AA4.59C 0089 10:43:43.167 pszComputerName : CFMSSERVER.jayapriya.com
dcpromoui AA4.59C 008A 10:43:43.167 pszUserName : [email protected]
dcpromoui AA4.59C 008B 10:45:49.382 WNetAddConnection2W returned 64.
dcpromoui AA4.59C 008C 10:45:49.382 HRESULT = 0x80070040
dcpromoui AA4.59C 008D 10:45:49.382 Enter AutoWNetConnection::CloseExistingConnection
dcpromoui AA4.59C 008E 10:45:49.382 HRESULT = 0x80070040
dcpromoui AA4.59C 008F 10:45:49.382 HRESULT = 0x80070040
dcpromoui AA4.59C 0090 10:45:49.382 HRESULT = 0x80070040
dcpromoui AA4.59C 0091 10:45:49.382 failed trying to read domains, returned 0x80070040
dcpromoui AA4.59C 0092 10:45:49.383 Enter GetErrorMessage 80070040
dcpromoui AA4.59C 0093 10:45:49.383 GetExistingAccountForComputerInReplicaDomain error message: The wizard cannot access the list of domains in the forest. The error is:
The specified network name is no longer available.

dcpromoui AA4.59C 0094 10:45:49.383 Test Failed
dcpromoui AA4.59C 0095 10:45:49.383 GetExistingAccountForComputerInReplicaDomain returns exit code: 26
dcpromoui AA4.59C 0096 10:45:49.383 END TEST: GetExistingAccountForComputerInReplicaDomain
dcpromoui AA4.59C 0097 10:45:49.383 Enter State::UnbindFromReplicationPartnetDC

@Dashrender said in To replace or repair:

@JaredBusch said in To replace or repair:

@Dashrender said in To replace or repair:

Originally I was thinking that a portable unit might be the best. An all in one unit, connected to the ducts, easy to install, easy replace. But the mobility is completely unneeded, and the cost is an extra 10% over the Diakin, but offers a 10% discount over the Mitsubishi. But I don't know if it's really meant to run 24/7/365, or if they are really more meant as temporary solutions for a few weeks - so maintaining it could be costly.

The split unit is designed for continuous use, I do need to confirm they are both configured for Nebraska winters - I've learned that these units default design only takes them down to around 10. There are typically addons that get them below that.

I have a portable unit at a client that has been running for 2+ years now. No idea what it is designed for though. But it only cost around $700 so for the cost it works well.

Consumer version I assume? From some place like Home Depot or Lowell's? If I could get a 1 ton unit like that, that might really be the cheapest option 😛
Doesn't seem very business like though.

Yes and who cares what it seems like. It works well and the price point suffices.

One of the confusing pieces here is that Linux actually does things more clearly but the Windows world is so confusing that if you carry that confusion into the Linux world, it makes things harder. Windows rarely uses or discloses the names of their product components. So Windows Software RAID is used to describe part of the Windows OS. But what if you have software RAID on Windows that is not Windows Software RAID? Windows Admins typically have no good terminology to discuss this, even though it is common. They just.... don't know what's going on and don't document it. But in Linux, we have the terms on hand all of the time (MD, ZFS, whatever.) So the Linux side isn't as bad as it seems, but if you are used to a weird blend of generic names being used as if they are specifics from the Windows world and assume that the Linux world is just as crazy, then it seems crazy.

I have used omv in my test lab here and at home a bit. The test lab it worked well, but i just ended up using ubuntu and iscsi when i had to put something in production. omv just has a web interface, some plugins to turn on. Sort of like webmin lite but for only storage. Development seems active; they keep producing new builds.
At home i installed it as a vm for a bit but when i broke my Xenproject i ended up reformatting that drive and omv with it.

One more reason we really need Self Driving cars!!!!

@Minion-Queen said in CES coverage:

The Surface is still piece of crap.

This is mainly why I said this was to little to late.

The price is actually awesome, $149 to make this more or less a real laptop - sweat! but alas, the product is crap - battery problems, wifi problems, etc.

@scale said in IOT Security Challenge:

@RojoLoco said in IOT Security Challenge:

@scale said in IOT Security Challenge:

@BRRABill said in IOT Security Challenge:

I already have my submission ready.

It's a pretty box that you can throw all that insecure crap in, and then set on your curb.

Now, what will I do with my $25K?

That's exactly enough for a small HC3 cluster!

Or a small new car...

Sure, if you want to be boring.

I would actually buy a ridiculously big 4K TV and a new receiver, then put the rest toward my mortgage.

@scottalanmiller said in New Dell gaming laptop:

@Nic said in New Dell gaming laptop:

@scottalanmiller said in New Dell gaming laptop:

@Nic said in New Dell gaming laptop:

@scottalanmiller said in New Dell gaming laptop:

@Nic said in New Dell gaming laptop:

@Reid-Cooper said in New Dell gaming laptop:

@Nic said in New Dell gaming laptop:

@Reid-Cooper said in New Dell gaming laptop:

@Nic said in New Dell gaming laptop:

This article has more details:
http://venturebeat.com/2017/01/03/dell-launches-4-inspiron-and-alienware-gaming-laptops-with-intel-kaby-lake-processors/

GTX 1050 and i5 Kaby Lake.

With a 4k display, that graphics card isn't going to be able to do very high settings at 4k. 4GB also seems a little skimpy. Still, for $800 it isn't bad. Like @wirestyle22 said, do they need a laptop? Otherwise you could get better value with a Steam machine type box and hook it up to their existing TV.

You wrote this while I was typing. So that's a decent GTX card. But 4K display seems wrong.

My guess is either it's mainly for viewing 4k video content (although at 15inches, who cares?) or simply the 4k screens are a cheaper price point due to manufacturing scaling than a 1080p screen. Or just marketing.

Could just set games to quarter resolution, but that is annoying.

Yeah either that or just turn down/off anti-aliasing and drop a few other settings down depending on the game. I'm guessing @Dominica's parents probably are at that age where it frankly doesn't matter due to their age and eyesight.

A bigger issue will likely be scaling. Lots of games barf if you use Windows scaling to make things big enough to see. And especially games that they like.

As long as you're going in multiples of the resolution it won't be to bad. So if they set everything to 1080p instead of 4k it shouldn't look horrible.

I mean that the games actually won't run.

True, although GOG has done a good job of testing for the most part, for older games. Still there are some that just won't look good or run at larger resolutions. You could set the monitor itself to a lower resolution instead of upscaling the game though, no?

There are entire categories of casual games that don't even function on scaled resolutions. The underlying engines won't accommodate it. Hidden object games are a big one.

Yeah I never play those so I guess I'm missing out on that special area of troubleshooting 🙂

@Dashrender said in Ease of the "Cloud", Without the "Cloud":

It surprises me that the costs could be lower. I would expect the economy of scale and lack of local IT support (or MSP/ITSP) requirements I would be allow prices to be driven lower. Of course you didn't say it would be lower, just said "often for much less cost."

Scale is what makes it viable at all. Elastic scalability is an insanely expensive feature to deliver. And neither solution requires a local MSP/ITSP, that's part of the comparison. These are "plug and play" level products. But in reality, using a service like Amazon where the scale is really good you run into a heavy technical barrier to use that HC does not have (normally.) So if anything, cloud makes you have more ITSP requirements compared to HC. Cloud has a lot of hidden costs that HC does not have.

@alex.olynyk said in Azpen Tablet Only Powers On When Plugged In:

Model A1045DRI
Battery is at 100% when plugged in.
But when you unplug it wont power on.
Reset to factory defaults and still wont power on unless plugged in. Any idea why?

Unless there's any kind of reset switch hidden inside of the system, I'd suggest battery. Is it under warranty?

ScreenConnect can definitely be used in house, but it is not open source or free. So probably not what you are looking for, but worth mentioning.

@Lakshmana said in Pclinux OS Issue:

@Lakshmana what is the option here???

Just pay attention and select the right partitions for installing Fedora 25. That's about it. You can't take a backup or move the data elsewhere so you don't have many options.

@coliver said in Why the SMB Still Needs Hardware RAID:

@scottalanmiller said in Why the SMB Still Needs Hardware RAID:

@coliver said in Why the SMB Still Needs Hardware RAID:

@scottalanmiller said in Why the SMB Still Needs Hardware RAID:

@coliver said in Why the SMB Still Needs Hardware RAID:

@scottalanmiller said in Why the SMB Still Needs Hardware RAID:

@coliver said in Why the SMB Still Needs Hardware RAID:

@travisdh1 said in Why the SMB Still Needs Hardware RAID:

@dafyre said in Why the SMB Still Needs Hardware RAID:

@scottalanmiller said in Why the SMB Still Needs Hardware RAID:

The most common RAIN approach that I see is taking all disks in the pool, noting their nodal presence and using mirroring to distribute the data so that data mirrors never go to the same disk and/or the same node. So a little like a networked RAID 1E but with more flexibility and the option to add nodal separation and performance testing so that data moves to where it is used.

Are you aware of any open source RAIN systems?

Gluster and Swift

I think Ceph and Lustre may be two others.

Lustre is RAIN, but is closed. Gluster was the open replacement for Lustre.

Just a quick search showed that Lustre was GPL 2.0, not sure if that is new or not.

Oh wow, must be new. It was crazy expensive in 2006 when we were really investigating it. That's awesome.

Ah looks like it went open source in 2010.

Oh cool, so I remember things well then. I'm just out of date. Gluster probably forced their hand, why would anyone consider Lustre when it was closed source? The answer was probably... they wouldn't and didn't.

Yep, I'd assume that was the case. Especially when it is a such a specific, and at the time, niche market.

And when Gluster went directly after them, even in name.

@BRRABill said in Mixing Linux & Windows Server in a SMB:

Right, wrong, or indifferent, people think the gold standard is what Microsoft presents.

And that's something we need to fix conceptually. Like @dashrender and I were discussing offline... it's like Intel and AMD.

At the end of the day, AMD made the best ever Intel IA32 processors. And then Intel ended up making the best AMD64 processors. They both made the best of the competitor's technology.

The idea that "original" is related to "better" doesn't work in general and especially not in IT. Samba, for most of its history, has been on top. And AD itself is a copy of "Linux originals" if you look at it that way. So you can think of AD as being the copy if you want.

@JJoyner1985 said in UNIX: What Is a Tarball:

So, do you think the reason I am seeing a lot more gzip in use with tarballs is due to the familiarity of gzip and the negligible difference in the compression between it and bzip2? Basically, bzip2 doesn't make enough of an improvement with sufficient regularity to entice people to move away from gzip, or is there some other benefit to gzip that my training material hasn't covered?

That's correct. The difference between the two is generally small enough that people are not concerned. And lots of systems still don't have bzip2 installed by default so if you want scripts or whatever to work universally you often use gzip because you know that it is always there and predictable.

@guyinpv said in Suggestion for decent, free, ticketing with simple needs?:

I already have an account on Freshdesk which is an actual ticketing system, but I have it set up more for public support at our ecommerce, not internal tickets.

Can you not just create another Freshdesk site and use that?
So have:
https://mysite1.freshdesk.com (public)
https://mysite2.freshdesk.com (internal)