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    Rackspace email

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said in Rackspace email:

      What kinds of problems with support are you seeing?

      Unresponsive, unable to fix their own systems, have outages and unless you yell and scream they just ignore them. It's quite bad.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said in Rackspace email:

        One thing I don't know is what, if any spam filtering is included in RS's solution.

        Yes, of course it's included. And it was way better than O365's last I knew.

        1 Reply Last reply Reply Quote 0
        • bbigfordB
          bbigford @scottalanmiller
          last edited by

          @scottalanmiller said in Rackspace email:

          Rackspace is nothing like GoDaddy. We supported them for a really long time. Used to be great. All of their products are nearly pointless now. It's enterprise mail though. Like O365 not like GoDaddy

          Good to know. Thanks, Scott. Took me long enough to reply. Haven't been online in any forums much at all.

          1 Reply Last reply Reply Quote 0
          • rustcohleR
            rustcohle
            last edited by

            AWM is getting better, native ActiveSync and Interop with Exchange Server Farm for migration. An ok deal at $4/box but for $2/u/m more you get AWD bundled. 50g mail, 200gb file sync per user.

            No commits, metered usage, had SPAM issues in late 2015 but 2016 Amazon really cleaned things up. Its what they use internally for their entire workforce.

            Deploy from your own AWS account and send Microsoft a big @#$% you for trying to own your customers.

            1 Reply Last reply Reply Quote 0
            • Reid CooperR
              Reid Cooper
              last edited by

              Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @Reid Cooper
                last edited by

                @Reid-Cooper said in Rackspace email:

                Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                The last time I used to web client it was horrible nearly unusable in my opinion

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said in Rackspace email:

                  @Reid-Cooper said in Rackspace email:

                  Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                  The last time I used to web client it was horrible nearly unusable in my opinion

                  Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said in Rackspace email:

                    @Dashrender said in Rackspace email:

                    @Reid-Cooper said in Rackspace email:

                    Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                    The last time I used to web client it was horrible nearly unusable in my opinion

                    Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                    It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in Rackspace email:

                      @scottalanmiller said in Rackspace email:

                      @Dashrender said in Rackspace email:

                      @Reid-Cooper said in Rackspace email:

                      Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                      The last time I used to web client it was horrible nearly unusable in my opinion

                      Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                      It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                      And that makes it unusable?

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        rackspacemail-new-look.png

                        A bit dated but totally usable.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Rackspace email:

                          @Dashrender said in Rackspace email:

                          @scottalanmiller said in Rackspace email:

                          @Dashrender said in Rackspace email:

                          @Reid-Cooper said in Rackspace email:

                          Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                          The last time I used to web client it was horrible nearly unusable in my opinion

                          Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                          It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                          And that makes it unusable?

                          To me it does - just like O365 and Skype are unusable for you, but clearly usable for millions of others on the planet 😉

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said in Rackspace email:

                            rackspacemail-new-look.png

                            A bit dated but totally usable.

                            They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said in Rackspace email:

                              @scottalanmiller said in Rackspace email:

                              @Dashrender said in Rackspace email:

                              @scottalanmiller said in Rackspace email:

                              @Dashrender said in Rackspace email:

                              @Reid-Cooper said in Rackspace email:

                              Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                              The last time I used to web client it was horrible nearly unusable in my opinion

                              Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                              It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                              And that makes it unusable?

                              To me it does - just like O365 and Skype are unusable for you, but clearly usable for millions of others on the planet 😉

                              Yes, but because people can't reach me, has nothing to do with it being pretty.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said in Rackspace email:

                                @scottalanmiller said in Rackspace email:

                                rackspacemail-new-look.png

                                A bit dated but totally usable.

                                They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Rackspace email:

                                  @Dashrender said in Rackspace email:

                                  @scottalanmiller said in Rackspace email:

                                  rackspacemail-new-look.png

                                  A bit dated but totally usable.

                                  They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                  What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                  The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in Rackspace email:

                                    @scottalanmiller said in Rackspace email:

                                    @Dashrender said in Rackspace email:

                                    @scottalanmiller said in Rackspace email:

                                    rackspacemail-new-look.png

                                    A bit dated but totally usable.

                                    They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                    What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                    The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                    Hasn't changed since the first time I saw it nearly a decade ago.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Rackspace email:

                                      @Dashrender said in Rackspace email:

                                      @scottalanmiller said in Rackspace email:

                                      @Dashrender said in Rackspace email:

                                      @scottalanmiller said in Rackspace email:

                                      rackspacemail-new-look.png

                                      A bit dated but totally usable.

                                      They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                      What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                      The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                      Hasn't changed since the first time I saw it nearly a decade ago.

                                      OK Scott - I'll accept that you have never seen anything different - I however am not capitulating that it wasn't different for me.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said in Rackspace email:

                                        @scottalanmiller said in Rackspace email:

                                        @Dashrender said in Rackspace email:

                                        @scottalanmiller said in Rackspace email:

                                        @Dashrender said in Rackspace email:

                                        @scottalanmiller said in Rackspace email:

                                        rackspacemail-new-look.png

                                        A bit dated but totally usable.

                                        They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                        What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                        The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                        Hasn't changed since the first time I saw it nearly a decade ago.

                                        OK Scott - I'll accept that you have never seen anything different - I however am not capitulating that it wasn't different for me.

                                        All screenshots are the same and match everything that we've ever seen. Maybe your customer changed their theme, they can do that. It's customizable. But anything other than what's in that screenshot is from the customer, not from RS mail.

                                        1 Reply Last reply Reply Quote 0
                                        • guyinpvG
                                          guyinpv
                                          last edited by

                                          No love for Zoho?
                                          Entire free business suite including email for 25 people is free. With a referral, jump that up to 50 users. 5GB/user.

                                          Since it allows one custom domain, you're pretty much set. It's what I use for my personal business.

                                          And even the upgrade of $2/user/month is pretty standard, but they have a lot of stuff available in their suite of tools.

                                          I think they recently added full support with Exchange, so Outlook is ready.

                                          Nothing wrong with their mobile email and calendar app either.

                                          JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch @guyinpv
                                            last edited by

                                            @guyinpv We have talked plenty around here about Zoho being a solid choice for the smallest businesses for exactly those reason.

                                            guyinpvG 1 Reply Last reply Reply Quote 1
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