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    Rackspace email

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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said in Rackspace email:

      @Dashrender said in Rackspace email:

      @scottalanmiller said in Rackspace email:

      @Dashrender said in Rackspace email:

      The SW pricing I last heard of was $1/u/m, but this customer is paying $2/u/m,

      It's still $1. They've never rescinded the offer and have reiterated it many times.

      That definitely makes it cheap - I think cheaper than any other hosted, provide your own domain name solution. Definitely cheaper than both Google (business) or O365 (business).

      But it's not on par like it used to be, either. You don't get ActiveSync in that price and RS support has been garbage for years now. So it's not safe to use like it used to be.

      What kinds of problems with support are you seeing? My one client that uses them, has been there for 4 years and had no server related issues. This client has never suffered problems because of the server (that we are aware of), but they have suffered issues with Outlook's IMAP connector, and sync issues.

      As for the price, we've discussed this years ago as well. $1 for no ActiveSync vs $2 with ActiveSync is still 50% the cost of Hosted Exchange (inside O365). Percentage wise, that's huge!

      One thing I don't know is what, if any spam filtering is included in RS's solution. If there is none, $2/u/m is pretty common spam filtering price, and now we're on par with MS and Google for hosted email.

      scottalanmillerS 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said in Rackspace email:

        What kinds of problems with support are you seeing?

        Unresponsive, unable to fix their own systems, have outages and unless you yell and scream they just ignore them. It's quite bad.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said in Rackspace email:

          One thing I don't know is what, if any spam filtering is included in RS's solution.

          Yes, of course it's included. And it was way better than O365's last I knew.

          1 Reply Last reply Reply Quote 0
          • bbigfordB
            bbigford @scottalanmiller
            last edited by

            @scottalanmiller said in Rackspace email:

            Rackspace is nothing like GoDaddy. We supported them for a really long time. Used to be great. All of their products are nearly pointless now. It's enterprise mail though. Like O365 not like GoDaddy

            Good to know. Thanks, Scott. Took me long enough to reply. Haven't been online in any forums much at all.

            1 Reply Last reply Reply Quote 0
            • rustcohleR
              rustcohle
              last edited by

              AWM is getting better, native ActiveSync and Interop with Exchange Server Farm for migration. An ok deal at $4/box but for $2/u/m more you get AWD bundled. 50g mail, 200gb file sync per user.

              No commits, metered usage, had SPAM issues in late 2015 but 2016 Amazon really cleaned things up. Its what they use internally for their entire workforce.

              Deploy from your own AWS account and send Microsoft a big @#$% you for trying to own your customers.

              1 Reply Last reply Reply Quote 0
              • Reid CooperR
                Reid Cooper
                last edited by

                Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @Reid Cooper
                  last edited by

                  @Reid-Cooper said in Rackspace email:

                  Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                  The last time I used to web client it was horrible nearly unusable in my opinion

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in Rackspace email:

                    @Reid-Cooper said in Rackspace email:

                    Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                    The last time I used to web client it was horrible nearly unusable in my opinion

                    Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said in Rackspace email:

                      @Dashrender said in Rackspace email:

                      @Reid-Cooper said in Rackspace email:

                      Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                      The last time I used to web client it was horrible nearly unusable in my opinion

                      Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                      It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said in Rackspace email:

                        @scottalanmiller said in Rackspace email:

                        @Dashrender said in Rackspace email:

                        @Reid-Cooper said in Rackspace email:

                        Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                        The last time I used to web client it was horrible nearly unusable in my opinion

                        Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                        It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                        And that makes it unusable?

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          rackspacemail-new-look.png

                          A bit dated but totally usable.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said in Rackspace email:

                            @Dashrender said in Rackspace email:

                            @scottalanmiller said in Rackspace email:

                            @Dashrender said in Rackspace email:

                            @Reid-Cooper said in Rackspace email:

                            Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                            The last time I used to web client it was horrible nearly unusable in my opinion

                            Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                            It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                            And that makes it unusable?

                            To me it does - just like O365 and Skype are unusable for you, but clearly usable for millions of others on the planet 😉

                            scottalanmillerS 1 Reply Last reply Reply Quote 1
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in Rackspace email:

                              rackspacemail-new-look.png

                              A bit dated but totally usable.

                              They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said in Rackspace email:

                                @scottalanmiller said in Rackspace email:

                                @Dashrender said in Rackspace email:

                                @scottalanmiller said in Rackspace email:

                                @Dashrender said in Rackspace email:

                                @Reid-Cooper said in Rackspace email:

                                Rackspace's email is decent, but seems to only work really well if your users are all happy being constrained to web only.

                                The last time I used to web client it was horrible nearly unusable in my opinion

                                Been a while, but the last time that I used it it was vastly superior and more responsive than Outlook or OWA. They might have changed it, though.

                                It might have been more responsive (OK O365 is kinda slow sometimes, does irk me), but the RS interface was ancient and just horrible looking.

                                And that makes it unusable?

                                To me it does - just like O365 and Skype are unusable for you, but clearly usable for millions of others on the planet 😉

                                Yes, but because people can't reach me, has nothing to do with it being pretty.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said in Rackspace email:

                                  @scottalanmiller said in Rackspace email:

                                  rackspacemail-new-look.png

                                  A bit dated but totally usable.

                                  They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                  What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Rackspace email:

                                    @Dashrender said in Rackspace email:

                                    @scottalanmiller said in Rackspace email:

                                    rackspacemail-new-look.png

                                    A bit dated but totally usable.

                                    They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                    What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                    The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said in Rackspace email:

                                      @scottalanmiller said in Rackspace email:

                                      @Dashrender said in Rackspace email:

                                      @scottalanmiller said in Rackspace email:

                                      rackspacemail-new-look.png

                                      A bit dated but totally usable.

                                      They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                      What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                      The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                      Hasn't changed since the first time I saw it nearly a decade ago.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Rackspace email:

                                        @Dashrender said in Rackspace email:

                                        @scottalanmiller said in Rackspace email:

                                        @Dashrender said in Rackspace email:

                                        @scottalanmiller said in Rackspace email:

                                        rackspacemail-new-look.png

                                        A bit dated but totally usable.

                                        They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                        What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                        The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                        Hasn't changed since the first time I saw it nearly a decade ago.

                                        OK Scott - I'll accept that you have never seen anything different - I however am not capitulating that it wasn't different for me.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @Dashrender said in Rackspace email:

                                          @scottalanmiller said in Rackspace email:

                                          @Dashrender said in Rackspace email:

                                          @scottalanmiller said in Rackspace email:

                                          @Dashrender said in Rackspace email:

                                          @scottalanmiller said in Rackspace email:

                                          rackspacemail-new-look.png

                                          A bit dated but totally usable.

                                          They've cleaned it up a LOT! but as you then said - it's dated (but so is gmail - though I think gmail has a newer interface available).

                                          What do you mean? That's the same interface that we used in 2010. When did you test it and how old is your info? I've never seen an older Rackspace interface than that. I think this one goes back to at least 2008.

                                          The client of mine that buys RS from NTG has it. They primarily use Outlook 2013 to access RS mail, but I have used the webmail client from time to time... Perhaps it is the same, I just recall there being more crap on the page, it's been more than a year since I looked at a webportal page.

                                          Hasn't changed since the first time I saw it nearly a decade ago.

                                          OK Scott - I'll accept that you have never seen anything different - I however am not capitulating that it wasn't different for me.

                                          All screenshots are the same and match everything that we've ever seen. Maybe your customer changed their theme, they can do that. It's customizable. But anything other than what's in that screenshot is from the customer, not from RS mail.

                                          1 Reply Last reply Reply Quote 0
                                          • guyinpvG
                                            guyinpv
                                            last edited by

                                            No love for Zoho?
                                            Entire free business suite including email for 25 people is free. With a referral, jump that up to 50 users. 5GB/user.

                                            Since it allows one custom domain, you're pretty much set. It's what I use for my personal business.

                                            And even the upgrade of $2/user/month is pretty standard, but they have a lot of stuff available in their suite of tools.

                                            I think they recently added full support with Exchange, so Outlook is ready.

                                            Nothing wrong with their mobile email and calendar app either.

                                            JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 1
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