What Are You Doing Right Now
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@scottalanmiller said in What Are You Doing Right Now:
I hate when people report an issue but hold back the OBVIOUS necessary information to help. They always do it via chat and make us do 10x the work to pry the info from them as it takes to fix it.
In this case, someone with an email problem we can resolve in seconds, if only they'd tell us the email address in question rather than stating the generic "someone is having an email issue" and not ever telling us who. Intentionally cryptic just to be a pain.
WHOOT!!
It wasn't me this time...
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@scottalanmiller said in What Are You Doing Right Now:
I hate when people report an issue but hold back the OBVIOUS necessary information to help. They always do it via chat and make us do 10x the work to pry the info from them as it takes to fix it.
In this case, someone with an email problem we can resolve in seconds, if only they'd tell us the email address in question rather than stating the generic "someone is having an email issue" and not ever telling us who. Intentionally cryptic just to be a pain.
Are we talking about Microsoft? Because they've done messed up enough today already.
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Time to get info from the customer that should have been included in the initial contact: 9 minutes
Time to fix the issue once give necessary info: 15 seconds.
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Watching our new employee Rose eat nuts. LOL
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@LilAng said in What Are You Doing Right Now:
Watching our new employee Rose eat nuts. LOL
Is there something special about how she does that? And why is Rose not yet on ML?
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Chicago River when I was walking to the station
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Cold. Tomorrow even colder, plus wind from hell. Not sure if I am going on site yet or not.
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watching the weather and my stock tanks. Hoping my heaters hold out.
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@donaldlandru hey man!
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@JaredBusch stay warm out there!
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@donaldlandru we don’t get that here until morningish.
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@scottalanmiller said in What Are You Doing Right Now:
Updating our MeshCentral install.
I'm either getting updates applied emails because of Fedora installs or updating MeshCentral.
I wonder if there's a way to check for a new version and if available, run
npm install meshcentral
and then send an email of the results? -
@gjacobse said in What Are You Doing Right Now:
Well - FFS....
We have identified your trouble to be affected by a fiber cut that our crews have been working on since 8am this morning. Work needed is advised to be in a swampy area where they need to replace a few poles and approximately 1200 feet of cable. Crews remain on site at this time but we do not have an estimated time for repair yet.
so - sounds like a truck took down the line:
We have identified your trouble to be affected by a fiber cut that our crews have been working on since 8am this morning. Work needed is advised to be in a swampy area where they need to replace a few poles and approximately 1200 feet of cable. Crews remain on site at this time but we do not have an estimated time for repair yet. We do have confirmation the taller poles have been set to help with clearance over a highway. We will continue to work as safety allows and provide next update in about 2 hours
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@JaredBusch said in What Are You Doing Right Now:
Cold. Tomorrow even colder, plus wind from hell. Not sure if I am going on site yet or not.
Meh - Nah... I hear sake calling
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@LilAng said in What Are You Doing Right Now:
Watching our new employee Rose eat nuts. LOL
Uh - there is a joke there.. but likely a NSFW one...
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Wondering how I got caught up around here today.
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@travisdh1 said in What Are You Doing Right Now:
Wondering how I got caught up around here today.
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Just hanging out watching Hulu with my kids.
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@gjacobse said in What Are You Doing Right Now:
@travisdh1 said in What Are You Doing Right Now:
Wondering how I got caught up around here today.
Hey, that's our local beer!