Where I work, I dont have control over my colleagues. I am sure most places suffer from those people that are just there to stay in their lane and keep the status quo, at least everywhere I have ever worked. This sometimes applies to department heads and those people that should be taking charge of things like training. Generally, I find myself training users on specific tasks that they need to do their job, but a lot of times it comes down to how to process a specific task within our ERP, or somehow relating to how they use the technology we provide. I dont train our estimators how to make an estimation, but I will show them how to enter that into our ERP, or show then where to put all related documents. In a company our size, if there is no one that will take charge and try and force some sort of consistency and order, there will be chaos. A great example is the idea of a classic file server, whether it is a NAS or something else. Without proper permissions and forethought, you will end up with multiple users trying to share the same resources in multiple ways, that are often mutually exclusive. It also doesnt help, when talking about training, that some 'department managers' or other mid level managers are not really managing as much as they are just the most senior person in that department. We have a lot of these types of managers where their workload is still doing the primary task of the department, instead of managing their workers who do the actual work. It makes it hard to have consistency for training, when no one seems to even have the time to train any properly, let along work up any training materials and document any procedures ahead of time. It pays off in the end when it happens, but its never an organic thing that happens, that's not how entripy works. This is one of the primary struggles for our company, and I have taken on some of this (not all of it mind you), possibly because I happen to be able to find a solution that fits our variables, and other people are not as well suited to the task.
