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    New PBX - on prem or off?

    Scheduled Pinned Locked Moved IT Discussion
    pbxfreepbxdash pbx project
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    • SkyetelS
      Skyetel @Dashrender
      last edited by Skyetel

      @Dashrender said in New PBX - on prem or off?:

      https://www.hellosign.com/legal/hellofax-security

      they don't claim HIPAA compliance.. so while they are likely OK, we wouldn't use them.

      I'd suggest checking out http://mfax.io. They are HIPAA complaint https://www.mfax.io/hipaa-compliant-fax and we get feedback all the time from our customers about how great they are.

      DashrenderD 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender @Skyetel
        last edited by Dashrender

        @Skyetel said in New PBX - on prem or off?:

        @Dashrender said in New PBX - on prem or off?:

        https://www.hellosign.com/legal/hellofax-security

        they don't claim HIPAA compliance.. so while they are likely OK, we wouldn't use them.

        I'd suggest checking out http://mfax.io. They are HIPAA complaint https://www.mfax.io/hipaa-compliant-fax and we get feedback all the time from our customers about how great they are.

        Nice - thanks

        ce01a5bc-8522-4c91-ac56-d1319b5d4e7f-image.png

        *EDIT - total brain fart!

        I do 700 Pages A DAY. That's more than 14000 a month. Their listed large account is 2500 pages, and costs $80 - the same I pay today... so no, this service would likely cost me 2-5 times more than I pay now...

        Below this no longer matters.
        This pricing is clearly better than my current pricing... now to see how badly it destroys my workflow, and how do I send outgoing faxes?

        I still need the "walk up and drop the fax on the machine" option for users.

        SkyetelS 1 Reply Last reply Reply Quote 1
        • SkyetelS
          Skyetel @Dashrender
          last edited by

          @Dashrender said in New PBX - on prem or off?:

          @Skyetel said in New PBX - on prem or off?:

          @Dashrender said in New PBX - on prem or off?:

          https://www.hellosign.com/legal/hellofax-security

          they don't claim HIPAA compliance.. so while they are likely OK, we wouldn't use them.

          I'd suggest checking out http://mfax.io. They are HIPAA complaint https://www.mfax.io/hipaa-compliant-fax and we get feedback all the time from our customers about how great they are.

          Nice - thanks

          ce01a5bc-8522-4c91-ac56-d1319b5d4e7f-image.png

          This pricing is clearly better than my current pricing... now to see how badly it destroys my workflow, and how do I send outgoing faxes?

          I still need the "walk up and drop the fax on the machine" option for users.

          They offer ATAs too - so you can keep the fax machine on the ground for the users.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by Dashrender

            Total brain fart!

            I do 700 pages PER DAY. That's more than 14,000 a month. Their listed large account is 2500 pages, and costs $80 - the same I pay today... so no, this service would likely cost me 2-5 times more than I pay now...

            2500 pages = $80
            each extra = $0.04

            $80 + (700 * 22 - 2500) * .04 = $596

            That's more than 7 times more than I pay now.

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @Dashrender
              last edited by

              @Dashrender 700 faxes a day... bah I feel sorry for you.

              wirestyle22W DashrenderD 2 Replies Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22 @DustinB3403
                last edited by

                @DustinB3403 We are over 5k a day 😞

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @wirestyle22
                  last edited by

                  @wirestyle22 said in New PBX - on prem or off?:

                  @DustinB3403 We are over 5k a day 😞

                  Hospital?

                  wirestyle22W 1 Reply Last reply Reply Quote 0
                  • wirestyle22W
                    wirestyle22 @Dashrender
                    last edited by

                    @Dashrender Orthopaedics offices + surgery centers. Around 50 buildings

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @DustinB3403
                      last edited by

                      @DustinB3403 said in New PBX - on prem or off?:

                      @Dashrender 700 faxes a day... bah I feel sorry for you.

                      meh, It's starting to go down.. we're finally starting to see other technologies get used - like Direct Messaging - i.e. an email from EHR to EHR, but only works on verified senders/receivers.. etc etc etc.. but it's also an XML transfer - so the data is actually live, not just a scanned in paper document... and that causes it's own issues because we as the users, want the different parts actually sorted appropriately, but often we get tons of data we don't care about - so we have to go in and delete that data, or push it off to the side.. where in the fax days, you just ignore those pages of data.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @wirestyle22
                        last edited by

                        @wirestyle22 said in New PBX - on prem or off?:

                        @Dashrender Orthopaedics offices + surgery centers. Around 50 buildings

                        Nice.. you have a nice sized team then I assume.

                        wirestyle22W 1 Reply Last reply Reply Quote 0
                        • wirestyle22W
                          wirestyle22 @Dashrender
                          last edited by

                          @Dashrender said in New PBX - on prem or off?:

                          @wirestyle22 said in New PBX - on prem or off?:

                          @Dashrender Orthopaedics offices + surgery centers. Around 50 buildings

                          Nice.. you have a nice sized team then I assume.

                          We had our IT team assessed to see where we would need to be to accomplish what we want to accomplish and the company came back with 2 million in salaries alone. We are barebones for what we cover

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @wirestyle22
                            last edited by

                            @wirestyle22 said in New PBX - on prem or off?:

                            @Dashrender said in New PBX - on prem or off?:

                            @wirestyle22 said in New PBX - on prem or off?:

                            @Dashrender Orthopaedics offices + surgery centers. Around 50 buildings

                            Nice.. you have a nice sized team then I assume.

                            We had our IT team assessed to see where we would need to be to accomplish what we want to accomplish and the company came back with 2 million in salaries alone. We are barebones for what we cover

                            Of course, that’s expected...doctors don’t value you.

                            1 Reply Last reply Reply Quote 2
                            • DashrenderD
                              Dashrender
                              last edited by

                              Damn I just saw a bill from cox.

                              A single sip phone totally managed by them end to end, $51.00/m

                              That includes:
                              The phone
                              DID
                              Vmail
                              Management of the line from the phone all the way to cox.
                              Calling inside the USA, ie no long distance fees.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • jt1001001J
                                jt1001001
                                last edited by

                                Can't vouch for quality of service but I found this company while looking at t.38 solutions. Cost is per minute instead of per page.
                                https://www.t38fax.com/pricing/
                                They offer volume pricing. With your usage it would come out to $350/month just on minutes so still not cost effective but if you could negotiate a lower rate might be worth it.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @jt1001001
                                  last edited by

                                  @jt1001001 said in New PBX - on prem or off?:

                                  Can't vouch for quality of service but I found this company while looking at t.38 solutions. Cost is per minute instead of per page.
                                  https://www.t38fax.com/pricing/
                                  They offer volume pricing. With your usage it would come out to $350/month just on minutes so still not cost effective but if you could negotiate a lower rate might be worth it.

                                  A 75% lower rate seems really unlikely - but thanks for the post.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in New PBX - on prem or off?:

                                    Damn I just saw a bill from cox.

                                    A single sip phone totally managed by them end to end, $51.00/m

                                    That includes:
                                    The phone
                                    DID
                                    Vmail
                                    Management of the line from the phone all the way to cox.
                                    Calling inside the USA, ie no long distance fees.

                                    Very expected when you buy from an ISP.

                                    1 Reply Last reply Reply Quote 0
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