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    Exploring VitalPBX

    Scheduled Pinned Locked Moved IT Discussion
    voippbxvitalpbxasterisksiptelephony
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    • 1
      1337 @JaredBusch
      last edited by

      @JaredBusch said in Exploring VitalPBX:

      @scottalanmiller said in Exploring VitalPBX:

      @JaredBusch said in Exploring VitalPBX:

      @scottalanmiller said in Exploring VitalPBX:

      Hot Desking

      This is an over wanted feature. SMB Clients always say they want it, but never actually use it. I mean it is solid in a Call Center, but SMB? Nope.

      We have a fifteen person office that has 20 users and no stable desks. They cycle in people from home and treat the office like a sales call center.

      Call Center. The use case I specified. Most SMB don't do Call Center. I never said none do.

      I know a lot of SMBs that don't have a fixed desk and are not call centers. Perfect customers for hotdesking but most of them have opted to go 100% cell phones instead and no voip.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @1337
        last edited by

        @Pete-S said in Exploring VitalPBX:

        @JaredBusch said in Exploring VitalPBX:

        @scottalanmiller said in Exploring VitalPBX:

        @JaredBusch said in Exploring VitalPBX:

        @scottalanmiller said in Exploring VitalPBX:

        Hot Desking

        This is an over wanted feature. SMB Clients always say they want it, but never actually use it. I mean it is solid in a Call Center, but SMB? Nope.

        We have a fifteen person office that has 20 users and no stable desks. They cycle in people from home and treat the office like a sales call center.

        Call Center. The use case I specified. Most SMB don't do Call Center. I never said none do.

        I know a lot of SMBs that don't have a fixed desk and are not call centers. Perfect customers for hotdesking but most of them have opted to go 100% cell phones instead and no voip.

        Why are they changing desks so frequently? Are they like silicon valley and just wasting time?

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said in Exploring VitalPBX:

          @Pete-S said in Exploring VitalPBX:

          @JaredBusch said in Exploring VitalPBX:

          @scottalanmiller said in Exploring VitalPBX:

          @JaredBusch said in Exploring VitalPBX:

          @scottalanmiller said in Exploring VitalPBX:

          Hot Desking

          This is an over wanted feature. SMB Clients always say they want it, but never actually use it. I mean it is solid in a Call Center, but SMB? Nope.

          We have a fifteen person office that has 20 users and no stable desks. They cycle in people from home and treat the office like a sales call center.

          Call Center. The use case I specified. Most SMB don't do Call Center. I never said none do.

          I know a lot of SMBs that don't have a fixed desk and are not call centers. Perfect customers for hotdesking but most of them have opted to go 100% cell phones instead and no voip.

          Why are they changing desks so frequently? Are they like silicon valley and just wasting time?

          Because they are like doctors, perhaps?

          DashrenderD 1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said in Exploring VitalPBX:

            @Dashrender said in Exploring VitalPBX:

            @Pete-S said in Exploring VitalPBX:

            @JaredBusch said in Exploring VitalPBX:

            @scottalanmiller said in Exploring VitalPBX:

            @JaredBusch said in Exploring VitalPBX:

            @scottalanmiller said in Exploring VitalPBX:

            Hot Desking

            This is an over wanted feature. SMB Clients always say they want it, but never actually use it. I mean it is solid in a Call Center, but SMB? Nope.

            We have a fifteen person office that has 20 users and no stable desks. They cycle in people from home and treat the office like a sales call center.

            Call Center. The use case I specified. Most SMB don't do Call Center. I never said none do.

            I know a lot of SMBs that don't have a fixed desk and are not call centers. Perfect customers for hotdesking but most of them have opted to go 100% cell phones instead and no voip.

            Why are they changing desks so frequently? Are they like silicon valley and just wasting time?

            Because they are like doctors, perhaps?

            I don't have any idea what that means?
            My docs aren't tied to any phone but their cell. It would be impractical to assign them a deskphone, I suppose we could give them a WiFi/DECT phone, but they would hate that too.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • jt1001001J
              jt1001001
              last edited by

              Our sales team of about 35-40 corporate wide use hot desking but we are not SMB. In SMB I've only seen one instance: Small insurance firm that wanted it and as @JaredBusch said it was an inbound call /call center type environment for about 5-10 agents

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @jt1001001
                last edited by

                @jt1001001 said in Exploring VitalPBX:

                Our sales team of about 35-40 corporate wide use hot desking but we are not SMB. In SMB I've only seen one instance: Small insurance firm that wanted it and as @JaredBusch said it was an inbound call /call center type environment for about 5-10 agents

                Even there with so few employees you could easily give everyone their own desk.

                So hot desking isn't really required, just a nice to have. If you have 200 agents working 24/7 out of a 50 desk office, then it would make sense.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said in Exploring VitalPBX:

                  @scottalanmiller said in Exploring VitalPBX:

                  @Dashrender said in Exploring VitalPBX:

                  @Pete-S said in Exploring VitalPBX:

                  @JaredBusch said in Exploring VitalPBX:

                  @scottalanmiller said in Exploring VitalPBX:

                  @JaredBusch said in Exploring VitalPBX:

                  @scottalanmiller said in Exploring VitalPBX:

                  Hot Desking

                  This is an over wanted feature. SMB Clients always say they want it, but never actually use it. I mean it is solid in a Call Center, but SMB? Nope.

                  We have a fifteen person office that has 20 users and no stable desks. They cycle in people from home and treat the office like a sales call center.

                  Call Center. The use case I specified. Most SMB don't do Call Center. I never said none do.

                  I know a lot of SMBs that don't have a fixed desk and are not call centers. Perfect customers for hotdesking but most of them have opted to go 100% cell phones instead and no voip.

                  Why are they changing desks so frequently? Are they like silicon valley and just wasting time?

                  Because they are like doctors, perhaps?

                  I don't have any idea what that means?
                  My docs aren't tied to any phone but their cell. It would be impractical to assign them a deskphone, I suppose we could give them a WiFi/DECT phone, but they would hate that too.

                  Why impractical? With hot desking, it is pretty practical.

                  JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Any time you have hotel space it is nice. If you have a shared office of any type.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @scottalanmiller
                      last edited by

                      @scottalanmiller said in Exploring VitalPBX:

                      @Dashrender said in Exploring VitalPBX:

                      @scottalanmiller said in Exploring VitalPBX:

                      @Dashrender said in Exploring VitalPBX:

                      @Pete-S said in Exploring VitalPBX:

                      @JaredBusch said in Exploring VitalPBX:

                      @scottalanmiller said in Exploring VitalPBX:

                      @JaredBusch said in Exploring VitalPBX:

                      @scottalanmiller said in Exploring VitalPBX:

                      Hot Desking

                      This is an over wanted feature. SMB Clients always say they want it, but never actually use it. I mean it is solid in a Call Center, but SMB? Nope.

                      We have a fifteen person office that has 20 users and no stable desks. They cycle in people from home and treat the office like a sales call center.

                      Call Center. The use case I specified. Most SMB don't do Call Center. I never said none do.

                      I know a lot of SMBs that don't have a fixed desk and are not call centers. Perfect customers for hotdesking but most of them have opted to go 100% cell phones instead and no voip.

                      Why are they changing desks so frequently? Are they like silicon valley and just wasting time?

                      Because they are like doctors, perhaps?

                      I don't have any idea what that means?
                      My docs aren't tied to any phone but their cell. It would be impractical to assign them a deskphone, I suppose we could give them a WiFi/DECT phone, but they would hate that too.

                      Why impractical? With hot desking, it is pretty practical.

                      Well no, you are talking about doctors.....

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in Exploring VitalPBX:

                        @Dashrender said in Exploring VitalPBX:

                        @scottalanmiller said in Exploring VitalPBX:

                        @Dashrender said in Exploring VitalPBX:

                        @Pete-S said in Exploring VitalPBX:

                        @JaredBusch said in Exploring VitalPBX:

                        @scottalanmiller said in Exploring VitalPBX:

                        @JaredBusch said in Exploring VitalPBX:

                        @scottalanmiller said in Exploring VitalPBX:

                        Hot Desking

                        This is an over wanted feature. SMB Clients always say they want it, but never actually use it. I mean it is solid in a Call Center, but SMB? Nope.

                        We have a fifteen person office that has 20 users and no stable desks. They cycle in people from home and treat the office like a sales call center.

                        Call Center. The use case I specified. Most SMB don't do Call Center. I never said none do.

                        I know a lot of SMBs that don't have a fixed desk and are not call centers. Perfect customers for hotdesking but most of them have opted to go 100% cell phones instead and no voip.

                        Why are they changing desks so frequently? Are they like silicon valley and just wasting time?

                        Because they are like doctors, perhaps?

                        I don't have any idea what that means?
                        My docs aren't tied to any phone but their cell. It would be impractical to assign them a deskphone, I suppose we could give them a WiFi/DECT phone, but they would hate that too.

                        Why impractical? With hot desking, it is pretty practical.

                        Because they don't work at a desk. They walk around entirely to much. They don't answer the phone - someone else answers the phones for them, then they physically find the doc in question, and transfer the call to the nearest phone, and hold that phone until the doctor takes the phone from them.

                        1 Reply Last reply Reply Quote 0
                        • wirestyle22W
                          wirestyle22 @scottalanmiller
                          last edited by

                          @scottalanmiller said in Exploring VitalPBX:

                          @wirestyle22 said in Exploring VitalPBX:

                          Hm. Can't seem to get nginx working with it for web access to demo. Ports 80/443 are open and it's still 502'ing.

                          Check the IDS.

                          Sigh. You were right. Again.

                          1 Reply Last reply Reply Quote 2
                          • FATeknollogeeF
                            FATeknollogee
                            last edited by

                            Damn, if this ain't the easiest PBX I've ever installed!!

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @FATeknollogee
                              last edited by

                              @FATeknollogee said in Exploring VitalPBX:

                              Damn, if this ain't the easiest PBX I've ever installed!!

                              Heck yeah, it feels like there has to be more to do, lol. The whole process is just so ridiculously easy.

                              FATeknollogeeF 1 Reply Last reply Reply Quote 0
                              • wrx7mW
                                wrx7m
                                last edited by

                                If it isn't open source, why is it free?

                                black3dynamiteB scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • black3dynamiteB
                                  black3dynamite @wrx7m
                                  last edited by

                                  @wrx7m said in Exploring VitalPBX:

                                  If it isn't open source, why is it free?

                                  open source and free is two different things.

                                  wrx7mW 1 Reply Last reply Reply Quote 0
                                  • FATeknollogeeF
                                    FATeknollogee
                                    last edited by FATeknollogee

                                    Just spoke (by phone) to Jose Montes at VitalPBX.
                                    I pointed him to this thread, he'll come on later to chime in & hopefully (wrong sp: hoefully) answer a few questions.

                                    DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 2
                                    • DustinB3403D
                                      DustinB3403 @FATeknollogee
                                      last edited by

                                      @FATeknollogee said in Exploring VitalPBX:

                                      hoefully

                                      Hoefully indeed!

                                      1 Reply Last reply Reply Quote 1
                                      • FATeknollogeeF
                                        FATeknollogee @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Exploring VitalPBX:

                                        @FATeknollogee said in Exploring VitalPBX:

                                        Damn, if this ain't the easiest PBX I've ever installed!!

                                        Heck yeah, it feels like there has to be more to do, lol. The whole process is just so ridiculously easy.

                                        That's right, it just seems way to easy!

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @FATeknollogee
                                          last edited by

                                          @FATeknollogee said in Exploring VitalPBX:

                                          Just spoke (by phone) to Jose Montes at VitalPBX.
                                          I pointed him to this thread, he'll come on later to chime in & hopefully (wrong sp: hoefully) answer a few questions.

                                          I spoke to him today as well!

                                          FATeknollogeeF 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @wrx7m
                                            last edited by

                                            @wrx7m said in Exploring VitalPBX:

                                            If it isn't open source, why is it free?

                                            The vast majority of free things in the world aren't open source. Most don't even have source. SW was free but closed as well.

                                            wrx7mW 1 Reply Last reply Reply Quote 0
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