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    Iphones and Exchange sync problems

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    exchange iphone sync
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    • BRRABillB
      BRRABill @DustinB3403
      last edited by

      @DustinB3403 said in Iphones and Exchange sync problems:

      I've rarely seen issues with Exchange and iPhones, but when they do occur, just remove the account and re-add it.

      The problems often go away and don't show back up.

      Add another one here to the camp.

      We had a lot of strange problems when we use MDameon''s Activesync product, but when some of the users switched to Exchange all of the problems went away.

      wirestyle22W 1 Reply Last reply Reply Quote 0
      • wirestyle22W
        wirestyle22 @BRRABill
        last edited by

        @BRRABill said in Iphones and Exchange sync problems:

        @DustinB3403 said in Iphones and Exchange sync problems:

        I've rarely seen issues with Exchange and iPhones, but when they do occur, just remove the account and re-add it.

        The problems often go away and don't show back up.

        Add another one here to the camp.

        We had a lot of strange problems when we use MDameon''s Activesync product, but when some of the users switched to Exchange all of the problems went away.

        It's not an exchange problem from what I've seen (here anyway). It doesn't apply across the board just to a device here and there.

        1 Reply Last reply Reply Quote 0
        • Deleted74295D
          Deleted74295 Banned
          last edited by

          iPhone falls over about as often as Outlook does.

          I've needed to rebuild Outlook profiles & iPhone Exchange accounts numerous times, with either you are using a local database which contains your emails/calendars/contacts. Sadly there is no way to solve this.

          So it's not Exchange being wrong. It's just how these apps work. iPhones seem to be more miss than hit with issues, whether it's having to forget a wifi network and re-enter credentials or some other bit of fun.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            I've not seen an issue with my iPhone talking to Exchange in many years.

            Deleted74295D BRRABillB 2 Replies Last reply Reply Quote 0
            • Deleted74295D
              Deleted74295 Banned @scottalanmiller
              last edited by

              @scottalanmiller said in Iphones and Exchange sync problems:

              I've not seen an issue with my iPhone talking to Exchange in many years.

              Top 3 contenders for things misbehaving

              • Printers
              • Outlook
              • iPhones

              Based on tickets hitting the support desk.

              1 Reply Last reply Reply Quote 0
              • BRRABillB
                BRRABill @scottalanmiller
                last edited by

                @scottalanmiller said in Iphones and Exchange sync problems:

                I've not seen an issue with my iPhone talking to Exchange in many years.

                My move to O365 has been flawless.

                I've actually been amazed.

                Of course, now that I've said that...

                wirestyle22W 1 Reply Last reply Reply Quote 1
                • wirestyle22W
                  wirestyle22 @BRRABill
                  last edited by

                  @BRRABill said in Iphones and Exchange sync problems:

                  @scottalanmiller said in Iphones and Exchange sync problems:

                  I've not seen an issue with my iPhone talking to Exchange in many years.

                  My move to O365 has been flawless.

                  I've actually been amazed.

                  Of course, now that I've said that...

                  How did the migration go? I've heard of issues occurring but haven't done it myself yet

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    Did a hard reset on the phone and still have the red outlined circle with a red i in the middle, this time with the phone only having a local calendar - no iCloud account activated, etc.

                    0_1461765853720_384.PNG

                    Then I add Exchange, which disables the local phone calendar, and I still have a red i.

                    0_1461765754077_IMG_0001.PNG

                    WTF? There seems to be no real information about this on the interwebs.

                    1 Reply Last reply Reply Quote 0
                    • brianlittlejohnB
                      brianlittlejohn
                      last edited by

                      Mine has those too. Its the button that lets you change what color those calendar items are

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @brianlittlejohn
                        last edited by

                        @brianlittlejohn said in Iphones and Exchange sync problems:

                        Mine has those too. Its the button that lets you change what color those calendar items are

                        Sorry sir, that is not true. For many years there was no red i, you just tapped on the one you wanted to change (still do) and you get a new screen with the options.

                        JB posted a private picture where he has the red i on some things and not others...

                        BRRABillB brianlittlejohnB 4 Replies Last reply Reply Quote 0
                        • BRRABillB
                          BRRABill @Dashrender
                          last edited by

                          @Dashrender said

                          Sorry sir, that is not true. For many years there was no red i, you just tapped on the one you wanted to change (still do) and you get a new screen with the options.

                          JB posted a private picture where he has the red i on some things and not others...

                          I just looked I have them on all mine, too. Except the "ALL" calendar options.

                          1 Reply Last reply Reply Quote 0
                          • brianlittlejohnB
                            brianlittlejohn @Dashrender
                            last edited by

                            @Dashrender For many years there was a blue one, if you just tap on the name of the calendar from the screen you were on it turns the calender view off.

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                            • brianlittlejohnB
                              brianlittlejohn @Dashrender
                              last edited by

                              @Dashrender said in Iphones and Exchange sync problems:

                              @brianlittlejohn said in Iphones and Exchange sync problems:

                              Mine has those too. Its the button that lets you change what color those calendar items are

                              JB posted a private picture where he has the red i on some things and not others...

                              the only ones I have without it are calendars from gmail.

                              1 Reply Last reply Reply Quote 0
                              • brianlittlejohnB
                                brianlittlejohn @Dashrender
                                last edited by

                                @Dashrender There also was an edit button back pre IOS7 i believe instead of the circle i button

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @brianlittlejohn
                                  last edited by

                                  @brianlittlejohn said in Iphones and Exchange sync problems:

                                  @Dashrender There also was an edit button back pre IOS7 i believe instead of the circle i button

                                  The edit button is still there.

                                  1 Reply Last reply Reply Quote 0
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