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    Iphones and Exchange sync problems

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    exchange iphone sync
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    • wirestyle22W
      wirestyle22 @Dashrender
      last edited by wirestyle22

      I have had the exact same issue and found the same solution in deleting and setting up the account again. No idea.

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      • DustinB3403D
        DustinB3403
        last edited by

        I've rarely seen issues with Exchange and iPhones, but when they do occur, just remove the account and re-add it.

        The problems often go away and don't show back up.

        BRRABillB 1 Reply Last reply Reply Quote 0
        • BRRABillB
          BRRABill @DustinB3403
          last edited by

          @DustinB3403 said in Iphones and Exchange sync problems:

          I've rarely seen issues with Exchange and iPhones, but when they do occur, just remove the account and re-add it.

          The problems often go away and don't show back up.

          Add another one here to the camp.

          We had a lot of strange problems when we use MDameon''s Activesync product, but when some of the users switched to Exchange all of the problems went away.

          wirestyle22W 1 Reply Last reply Reply Quote 0
          • wirestyle22W
            wirestyle22 @BRRABill
            last edited by

            @BRRABill said in Iphones and Exchange sync problems:

            @DustinB3403 said in Iphones and Exchange sync problems:

            I've rarely seen issues with Exchange and iPhones, but when they do occur, just remove the account and re-add it.

            The problems often go away and don't show back up.

            Add another one here to the camp.

            We had a lot of strange problems when we use MDameon''s Activesync product, but when some of the users switched to Exchange all of the problems went away.

            It's not an exchange problem from what I've seen (here anyway). It doesn't apply across the board just to a device here and there.

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            • Deleted74295D
              Deleted74295 Banned
              last edited by

              iPhone falls over about as often as Outlook does.

              I've needed to rebuild Outlook profiles & iPhone Exchange accounts numerous times, with either you are using a local database which contains your emails/calendars/contacts. Sadly there is no way to solve this.

              So it's not Exchange being wrong. It's just how these apps work. iPhones seem to be more miss than hit with issues, whether it's having to forget a wifi network and re-enter credentials or some other bit of fun.

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              • scottalanmillerS
                scottalanmiller
                last edited by

                I've not seen an issue with my iPhone talking to Exchange in many years.

                Deleted74295D BRRABillB 2 Replies Last reply Reply Quote 0
                • Deleted74295D
                  Deleted74295 Banned @scottalanmiller
                  last edited by

                  @scottalanmiller said in Iphones and Exchange sync problems:

                  I've not seen an issue with my iPhone talking to Exchange in many years.

                  Top 3 contenders for things misbehaving

                  • Printers
                  • Outlook
                  • iPhones

                  Based on tickets hitting the support desk.

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                  • BRRABillB
                    BRRABill @scottalanmiller
                    last edited by

                    @scottalanmiller said in Iphones and Exchange sync problems:

                    I've not seen an issue with my iPhone talking to Exchange in many years.

                    My move to O365 has been flawless.

                    I've actually been amazed.

                    Of course, now that I've said that...

                    wirestyle22W 1 Reply Last reply Reply Quote 1
                    • wirestyle22W
                      wirestyle22 @BRRABill
                      last edited by

                      @BRRABill said in Iphones and Exchange sync problems:

                      @scottalanmiller said in Iphones and Exchange sync problems:

                      I've not seen an issue with my iPhone talking to Exchange in many years.

                      My move to O365 has been flawless.

                      I've actually been amazed.

                      Of course, now that I've said that...

                      How did the migration go? I've heard of issues occurring but haven't done it myself yet

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                      • DashrenderD
                        Dashrender
                        last edited by

                        Did a hard reset on the phone and still have the red outlined circle with a red i in the middle, this time with the phone only having a local calendar - no iCloud account activated, etc.

                        0_1461765853720_384.PNG

                        Then I add Exchange, which disables the local phone calendar, and I still have a red i.

                        0_1461765754077_IMG_0001.PNG

                        WTF? There seems to be no real information about this on the interwebs.

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                        • brianlittlejohnB
                          brianlittlejohn
                          last edited by

                          Mine has those too. Its the button that lets you change what color those calendar items are

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @brianlittlejohn
                            last edited by

                            @brianlittlejohn said in Iphones and Exchange sync problems:

                            Mine has those too. Its the button that lets you change what color those calendar items are

                            Sorry sir, that is not true. For many years there was no red i, you just tapped on the one you wanted to change (still do) and you get a new screen with the options.

                            JB posted a private picture where he has the red i on some things and not others...

                            BRRABillB brianlittlejohnB 4 Replies Last reply Reply Quote 0
                            • BRRABillB
                              BRRABill @Dashrender
                              last edited by

                              @Dashrender said

                              Sorry sir, that is not true. For many years there was no red i, you just tapped on the one you wanted to change (still do) and you get a new screen with the options.

                              JB posted a private picture where he has the red i on some things and not others...

                              I just looked I have them on all mine, too. Except the "ALL" calendar options.

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                              • brianlittlejohnB
                                brianlittlejohn @Dashrender
                                last edited by

                                @Dashrender For many years there was a blue one, if you just tap on the name of the calendar from the screen you were on it turns the calender view off.

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                                • brianlittlejohnB
                                  brianlittlejohn @Dashrender
                                  last edited by

                                  @Dashrender said in Iphones and Exchange sync problems:

                                  @brianlittlejohn said in Iphones and Exchange sync problems:

                                  Mine has those too. Its the button that lets you change what color those calendar items are

                                  JB posted a private picture where he has the red i on some things and not others...

                                  the only ones I have without it are calendars from gmail.

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                                  • brianlittlejohnB
                                    brianlittlejohn @Dashrender
                                    last edited by

                                    @Dashrender There also was an edit button back pre IOS7 i believe instead of the circle i button

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @brianlittlejohn
                                      last edited by

                                      @brianlittlejohn said in Iphones and Exchange sync problems:

                                      @Dashrender There also was an edit button back pre IOS7 i believe instead of the circle i button

                                      The edit button is still there.

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