Urgent: How to fix this error " Retrieve_conf output exit:1?



  • I need your assistance. I have check the error using amportal a r and the result comes up:

    Error(s) have occured, the following is the retrieve_conf output: exit: 1 found language dir fr for directory, not installed on system, skipping [FATAL] SELECT * FROM cidlookup [nativecode=1146 ** Table 'asterisk.cidlookup' doesn't exist]SQL - <br /> SELECT * FROM cidlookup


  • @jimmy_k More context required.

    It is obviously a FreePBX based system, because asterisk does not use MySQL, but no idea which system.

    This is an error with CallerID. SO start by removing and reinstalling that module.



  • Grasping, but I found this:

    There are 2 retrieve_conf files
    /var/lib/asterisk/bin/retrieve_conf
    /var/www/html/admin/modules/framework/bin/retrieve_conf
    BOTH must have the execute bit set in it’s permissions (i.e., 644 vs 755)



  • Hello Reid,

    Thanks for your response. Can it be more specific details?



  • Could be an issue with the cidlookup module, do you need it? You could remove then reinstall, or try and update it?



  • @smitherick Thanks for your suggestion

    I just tried with Reid method and it is working well. The red notification has been removed