Urgent: How to fix this error " Retrieve_conf output exit:1?

Jimmy_K

I need your assistance. I have check the error using amportal a r and the result comes up:

Error(s) have occured, the following is the retrieve_conf output: exit: 1 found language dir fr for directory, not installed on system, skipping [FATAL] SELECT * FROM cidlookup [nativecode=1146 ** Table 'asterisk.cidlookup' doesn't exist]SQL - &lt;br /&gt; SELECT * FROM cidlookup

JaredBusch

@jimmy_k More context required.

It is obviously a FreePBX based system, because asterisk does not use MySQL, but no idea which system.

This is an error with CallerID. SO start by removing and reinstalling that module.

Reid Cooper

Grasping, but I found this:

There are 2 retrieve_conf files
/var/lib/asterisk/bin/retrieve_conf
/var/www/html/admin/modules/framework/bin/retrieve_conf
BOTH must have the execute bit set in it’s permissions (i.e., 644 vs 755)

Jimmy_K

Hello Reid,

Thanks for your response. Can it be more specific details?

SmithErick

Could be an issue with the cidlookup module, do you need it? You could remove then reinstall, or try and update it?

Jimmy_K

@smitherick Thanks for your suggestion

I just tried with Reid method and it is working well. The red notification has been removed