Decision on Remote Support Tool- ScreenConnect
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 Screen connect is great. I used to use Kaseya, and I like Screen connect much better. I just find it to be a smoother experience. 
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 Speaking of updates, just received an email.  
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 To all the ScreenConnect fanboi's: 
 Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access?
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 @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: To all the ScreenConnect fanboi's: 
 Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access?Yes. Those are called Access Sessions in ScreenConnect. They do not limit the number of agents to install. 
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 @jaredbusch Thx, good to know. I kept looking for Unattended...blah blah 
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 They even have a free version for small shops or home use. 1 session, 3 unattended. 
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 Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? 
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 @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that. 
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 @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr 
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 @coliver said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that. Correct 
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 @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr I meant which one, as in which option to go with & why? 
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 @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr I meant which one, as in which option to go with & why? What is the other price? 
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 @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr I meant which one, as in which option to go with & why? What is the other price? hosted ($24-54/mo.) 
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 @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr I meant which one, as in which option to go with & why? What fits best for your organization? The hosted solution may be more expensive in the long run but it may fit your organization better. 
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 @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr unlimited techs can use it at a time? 
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 @dashrender said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr unlimited techs can use it at a time? No, the base on prem package is 3 techs with 10 simultaneous sessions open each. 
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 @jaredbusch said in Decision on Remote Support Tool- ScreenConnect: @dashrender said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr unlimited techs can use it at a time? No, the base on prem package is 3 techs with 10 simultaneous sessions open each. Thanks - I was just curious on the math part. 
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 @dashrender said in Decision on Remote Support Tool- ScreenConnect: @jaredbusch said in Decision on Remote Support Tool- ScreenConnect: @dashrender said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr unlimited techs can use it at a time? No, the base on prem package is 3 techs with 10 simultaneous sessions open each. Thanks - I was just curious on the math part. Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem. 
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 @jaredbusch said in Decision on Remote Support Tool- ScreenConnect: @dashrender said in Decision on Remote Support Tool- ScreenConnect: @jaredbusch said in Decision on Remote Support Tool- ScreenConnect: @dashrender said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr unlimited techs can use it at a time? No, the base on prem package is 3 techs with 10 simultaneous sessions open each. Thanks - I was just curious on the math part. Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem. So self hosted pays for itself after 2 years. 
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 @dashrender said in Decision on Remote Support Tool- ScreenConnect: @jaredbusch said in Decision on Remote Support Tool- ScreenConnect: @dashrender said in Decision on Remote Support Tool- ScreenConnect: @jaredbusch said in Decision on Remote Support Tool- ScreenConnect: @dashrender said in Decision on Remote Support Tool- ScreenConnect: @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect: @fateknollogee said in Decision on Remote Support Tool- ScreenConnect: Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one? $2,195 one time + $439/yr unlimited techs can use it at a time? No, the base on prem package is 3 techs with 10 simultaneous sessions open each. Thanks - I was just curious on the math part. Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem. So self hosted pays for itself after 2 years. More or less. 




