Decision on Remote Support Tool- ScreenConnect
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Having used ScreenConnect or now ConnectWise Control for the last two years, it's been easy to use and manage. You can set up different levels of security, groups - which could be different companies or different departments - it has some good features.
Support has been great - every time I have asked, for something, they have been right on it.
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Screen connect is great. I used to use Kaseya, and I like Screen connect much better. I just find it to be a smoother experience.
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Speaking of updates, just received an email.
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To all the ScreenConnect fanboi's:
Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access? -
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
To all the ScreenConnect fanboi's:
Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access?Yes. Those are called Access Sessions in ScreenConnect.
They do not limit the number of agents to install.
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@jaredbusch Thx, good to know. I kept looking for Unattended...blah blah
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They even have a free version for small shops or home use. 1 session, 3 unattended.
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Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
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@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that.
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@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
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@coliver said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that.
Correct
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@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
I meant which one, as in which option to go with & why?
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@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
I meant which one, as in which option to go with & why?
What is the other price?
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@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
I meant which one, as in which option to go with & why?
What is the other price?
hosted ($24-54/mo.)
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@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
I meant which one, as in which option to go with & why?
What fits best for your organization? The hosted solution may be more expensive in the long run but it may fit your organization better.
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@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
unlimited techs can use it at a time?
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@dashrender said in Decision on Remote Support Tool- ScreenConnect:
@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
unlimited techs can use it at a time?
No, the base on prem package is 3 techs with 10 simultaneous sessions open each.
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@jaredbusch said in Decision on Remote Support Tool- ScreenConnect:
@dashrender said in Decision on Remote Support Tool- ScreenConnect:
@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
unlimited techs can use it at a time?
No, the base on prem package is 3 techs with 10 simultaneous sessions open each.
Thanks - I was just curious on the math part.
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@dashrender said in Decision on Remote Support Tool- ScreenConnect:
@jaredbusch said in Decision on Remote Support Tool- ScreenConnect:
@dashrender said in Decision on Remote Support Tool- ScreenConnect:
@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
unlimited techs can use it at a time?
No, the base on prem package is 3 techs with 10 simultaneous sessions open each.
Thanks - I was just curious on the math part.
Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem.
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@jaredbusch said in Decision on Remote Support Tool- ScreenConnect:
@dashrender said in Decision on Remote Support Tool- ScreenConnect:
@jaredbusch said in Decision on Remote Support Tool- ScreenConnect:
@dashrender said in Decision on Remote Support Tool- ScreenConnect:
@scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:
@fateknollogee said in Decision on Remote Support Tool- ScreenConnect:
Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?
$2,195 one time + $439/yr
unlimited techs can use it at a time?
No, the base on prem package is 3 techs with 10 simultaneous sessions open each.
Thanks - I was just curious on the math part.
Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem.
So self hosted pays for itself after 2 years.
