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    Decision on Remote Support Tool- ScreenConnect

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    • AdamFA
      AdamF
      last edited by

      Screen connect is great. I used to use Kaseya, and I like Screen connect much better. I just find it to be a smoother experience.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch
        last edited by

        Speaking of updates, just received an email.

        https://docs.connectwise.com/ConnectWise_Control_Documentation/Release_notes/ConnectWise_Control_6.3_Release_Notes

        0_1499953008894_IMG_6593.PNG

        1 Reply Last reply Reply Quote 1
        • FATeknollogeeF
          FATeknollogee
          last edited by

          To all the ScreenConnect fanboi's:
          Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access?

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @FATeknollogee
            last edited by JaredBusch

            @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

            To all the ScreenConnect fanboi's:
            Does the hosted version (https://www.screenconnect.com/Pricing) include Unattended Remote Access?

            Yes. Those are called Access Sessions in ScreenConnect.

            They do not limit the number of agents to install.

            FATeknollogeeF 1 Reply Last reply Reply Quote 1
            • FATeknollogeeF
              FATeknollogee @JaredBusch
              last edited by

              @jaredbusch Thx, good to know. I kept looking for Unattended...blah blah

              1 Reply Last reply Reply Quote 0
              • AdamFA
                AdamF
                last edited by

                They even have a free version for small shops or home use. 1 session, 3 unattended.

                1 Reply Last reply Reply Quote 0
                • FATeknollogeeF
                  FATeknollogee
                  last edited by

                  Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                  coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • coliverC
                    coliver @FATeknollogee
                    last edited by coliver

                    @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                    Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                    I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that.

                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller @FATeknollogee
                      last edited by

                      @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                      Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                      $2,195 one time + $439/yr

                      FATeknollogeeF DashrenderD 2 Replies Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @coliver
                        last edited by

                        @coliver said in Decision on Remote Support Tool- ScreenConnect:

                        @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                        Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                        I was pretty sure the self hosted was a one time fee with yearly maintenance. So the first year would be $2195 and it would be $439/yr after that.

                        Correct

                        1 Reply Last reply Reply Quote 0
                        • FATeknollogeeF
                          FATeknollogee @scottalanmiller
                          last edited by

                          @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                          @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                          Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                          $2,195 one time + $439/yr

                          I meant which one, as in which option to go with & why?

                          scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @FATeknollogee
                            last edited by

                            @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                            @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                            @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                            Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                            $2,195 one time + $439/yr

                            I meant which one, as in which option to go with & why?

                            What is the other price?

                            FATeknollogeeF 1 Reply Last reply Reply Quote 0
                            • FATeknollogeeF
                              FATeknollogee @scottalanmiller
                              last edited by

                              @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                              @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                              @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                              @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                              Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                              $2,195 one time + $439/yr

                              I meant which one, as in which option to go with & why?

                              What is the other price?

                              hosted ($24-54/mo.)

                              1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver @FATeknollogee
                                last edited by

                                @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                $2,195 one time + $439/yr

                                I meant which one, as in which option to go with & why?

                                What fits best for your organization? The hosted solution may be more expensive in the long run but it may fit your organization better.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                  @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                  Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                  $2,195 one time + $439/yr

                                  unlimited techs can use it at a time?

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @Dashrender
                                    last edited by

                                    @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                    @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                    @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                    Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                    $2,195 one time + $439/yr

                                    unlimited techs can use it at a time?

                                    No, the base on prem package is 3 techs with 10 simultaneous sessions open each.

                                    DashrenderD 1 Reply Last reply Reply Quote 1
                                    • DashrenderD
                                      Dashrender @JaredBusch
                                      last edited by

                                      @jaredbusch said in Decision on Remote Support Tool- ScreenConnect:

                                      @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                      @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                      @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                      Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                      $2,195 one time + $439/yr

                                      unlimited techs can use it at a time?

                                      No, the base on prem package is 3 techs with 10 simultaneous sessions open each.

                                      Thanks - I was just curious on the math part.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @Dashrender
                                        last edited by JaredBusch

                                        @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                        @jaredbusch said in Decision on Remote Support Tool- ScreenConnect:

                                        @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                        @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                        @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                        Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                        $2,195 one time + $439/yr

                                        unlimited techs can use it at a time?

                                        No, the base on prem package is 3 techs with 10 simultaneous sessions open each.

                                        Thanks - I was just curious on the math part.

                                        Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @JaredBusch
                                          last edited by

                                          @jaredbusch said in Decision on Remote Support Tool- ScreenConnect:

                                          @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                          @jaredbusch said in Decision on Remote Support Tool- ScreenConnect:

                                          @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                          @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                          @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                          Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                          $2,195 one time + $439/yr

                                          unlimited techs can use it at a time?

                                          No, the base on prem package is 3 techs with 10 simultaneous sessions open each.

                                          Thanks - I was just curious on the math part.

                                          Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem.

                                          So self hosted pays for itself after 2 years.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch @Dashrender
                                            last edited by

                                            @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                            @jaredbusch said in Decision on Remote Support Tool- ScreenConnect:

                                            @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                            @jaredbusch said in Decision on Remote Support Tool- ScreenConnect:

                                            @dashrender said in Decision on Remote Support Tool- ScreenConnect:

                                            @scottalanmiller said in Decision on Remote Support Tool- ScreenConnect:

                                            @fateknollogee said in Decision on Remote Support Tool- ScreenConnect:

                                            Not to thread-jack: hosted ($24-54/mo.) vs self-hosted ($2195/yr + 20% maint/yr), which one?

                                            $2,195 one time + $439/yr

                                            unlimited techs can use it at a time?

                                            No, the base on prem package is 3 techs with 10 simultaneous sessions open each.

                                            Thanks - I was just curious on the math part.

                                            Same features as the $45 level as far as techs sessions. So 3 x $45 = $135 / month for tech synchronicity between hosted and on prem.

                                            So self hosted pays for itself after 2 years.

                                            More or less.

                                            1 Reply Last reply Reply Quote 0
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