@brianwinkelmann said in Troubleshooting Hard Drives - CompTIA A+ 220-1001 Prof Messer:
Very interesting, I remember I've heard that sometimes to fix a hard drive that is damaged you can put it inside of a freezer with bags of course and it can be fixed, is that true or is a myth or a lie? Sorry about foolish question. xD
Not a foolish question Brian. We have some customers who have done it. The drives (other than the brand new high capacity helium drives) are not air tight. They have a filter. So moisture can get it and start to corrode the platters.
If it has been in the freezer, we have to charge extra as it has to be cleaned with a special cleaning solvent that is about $400-500 per gallon.
Also it can cause a drive that may have been a logical or a physical non invasive recovery instantly into a clean room job (the most expensive option). So it's best to do nothing to fix it. Bring it to a quality data recovery company (like mine!) and they will have the best chance of recovering the data.