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    What Are You Doing Right Now

    Scheduled Pinned Locked Moved Water Closet
    time waster
    88.9k Posts 285 Posters 42.8m Views
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    • JaredBuschJ
      JaredBusch
      last edited by

      RHEL 8 upstream for the Sangoma OS and PHP 7.

      AdamFA 1 Reply Last reply Reply Quote 2
      • dafyreD
        dafyre @hobbit666
        last edited by

        @hobbit666 said in What Are You Doing Right Now:

        Feel like i'm doing about 100 jobs all at once.

        You and me both. I just got off a Teams call while on a Zoom call, and chatting with somebody from my office. All 3 things not related, and then my office phone starts ringing.

        Over the past month, I've worked with nearly 100 outside vendors to get them to update their crap to point to our new IdP (Identity Provider). Cert expires next week, but next week is registration. Gotta get them all done before Friday.

        I'm down to the last few now.

        1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs
          last edited by

          Honestly some people shouldn't work with any kind of technology.
          : "My internets down, this isn't working / That isnt working "
          "Okay, Can you restart the Modem? then the Router? "

          "what do you mean? I call you to fix this stuff. You can't connect in and fix it??"

          "No.. You said it yourself, you dont have internet..how am I supposed to connect into your site using internet that isn't working..."

          "what do we pay you for then?"

          DustinB3403D 1 Reply Last reply Reply Quote 2
          • DustinB3403D
            DustinB3403 @WrCombs
            last edited by

            @WrCombs said in What Are You Doing Right Now:

            Honestly some people shouldn't work with any kind of technology.
            : "My internets down, this isn't working / That isnt working "
            "Okay, Can you restart the Modem? then the Router? "

            "what do you mean? I call you to fix this stuff. You can't connect in and fix it??"

            "No.. You said it yourself, you dont have internet..how am I supposed to connect into your site using internet that isn't working..."

            "what do we pay you for then?"

            Drive out to the client if they are paying you to handle everything for them.

            This isn't unrealistic... If the site is down and you believe restarting the equipment will fix it.

            WrCombsW 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by DustinB3403

              This is really a question of what is the customer paying for. If they are paying for you (your employer) to handle everything for them then a site call isn't unrealistic.

              If they are paying for some lower level of support then go to the site and have your sales team/account rep handle getting paid for the time and travel (of course email ahead to notify).

              WrCombsW 1 Reply Last reply Reply Quote 0
              • AdamFA
                AdamF @JaredBusch
                last edited by

                @JaredBusch said in What Are You Doing Right Now:

                RHEL 8 upstream for the Sangoma OS and PHP 7.

                Nice! When will FPBX 16 be released? Will it be on Asterisk 16 or the new 18?

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @DustinB3403
                  last edited by

                  @DustinB3403 said in What Are You Doing Right Now:

                  @WrCombs said in What Are You Doing Right Now:

                  Honestly some people shouldn't work with any kind of technology.
                  : "My internets down, this isn't working / That isnt working "
                  "Okay, Can you restart the Modem? then the Router? "

                  "what do you mean? I call you to fix this stuff. You can't connect in and fix it??"

                  "No.. You said it yourself, you dont have internet..how am I supposed to connect into your site using internet that isn't working..."

                  "what do we pay you for then?"

                  Drive out to the client if they are paying you to handle everything for them.

                  This isn't unrealistic... If the site is down and you believe restarting the equipment will fix it.

                  They Dont Pay us to handle anything except their Point of Sale. Everything is handled by another company.

                  1 Reply Last reply Reply Quote 0
                  • WrCombsW
                    WrCombs @DustinB3403
                    last edited by

                    @DustinB3403 said in What Are You Doing Right Now:

                    This is really a question of what is the customer paying for. If they are paying for you (your employer) to handle everything for them then a site call isn't unrealistic.

                    If they are paying for some lower level of support then go to the site and have your sales team/account rep handle getting paid for the time and travel (of course email ahead to notify).

                    They pay for Over the Phone Support - That's it.
                    If we go on site, they have to put in writing they will pay us for the On Site Call-

                    5 mintues after this call, their GM called and got the internet working, then I remoted in and Fixed everything 2 minutes later.

                    Would have been 2.5 hours before I got to the site - and that amount of down time is not ideal for Restaurants.

                    DustinB3403D 1 Reply Last reply Reply Quote 1
                    • DustinB3403D
                      DustinB3403 @WrCombs
                      last edited by

                      @WrCombs Your work seems so odd to me, like your business acts like an MSP, but only for 1 product only.

                      Seems odd to not earn more money by managing everything like many MSPs.

                      WrCombsW 1 Reply Last reply Reply Quote 0
                      • WrCombsW
                        WrCombs @DustinB3403
                        last edited by

                        @DustinB3403 said in What Are You Doing Right Now:

                        @WrCombs Your work seems so odd to me, like your business acts like an MSP, but only for 1 product only.

                        Seems odd to not earn more money by managing everything like many MSPs.

                        Trust Me, I've explained to benefits of Pushing both POS and other products (such as Phones, internet, Manager Devices, etc.) and it falls on deaf ears.
                        I did however find another company similar to mine, but the owner is an old MCSE (i think that's what he said) holder and worked for an MSP before he started a POS business, and he does Phones, internet, manager devices, etc.. He and I have been Conversing recently

                        DashrenderD 1 Reply Last reply Reply Quote 1
                        • DashrenderD
                          Dashrender @WrCombs
                          last edited by

                          @WrCombs said in What Are You Doing Right Now:

                          @DustinB3403 said in What Are You Doing Right Now:

                          @WrCombs Your work seems so odd to me, like your business acts like an MSP, but only for 1 product only.

                          Seems odd to not earn more money by managing everything like many MSPs.

                          Trust Me, I've explained to benefits of Pushing both POS and other products (such as Phones, internet, Manager Devices, etc.) and it falls on deaf ears.
                          I did however find another company similar to mine, but the owner is an old MCSE (i think that's what he said) holder and worked for an MSP before he started a POS business, and he does Phones, internet, manager devices, etc.. He and I have been Conversing recently

                          Not sure what the MCSE matters here?

                          WrCombsW 1 Reply Last reply Reply Quote 0
                          • WrCombsW
                            WrCombs @Dashrender
                            last edited by

                            @Dashrender said in What Are You Doing Right Now:

                            @WrCombs said in What Are You Doing Right Now:

                            @DustinB3403 said in What Are You Doing Right Now:

                            @WrCombs Your work seems so odd to me, like your business acts like an MSP, but only for 1 product only.

                            Seems odd to not earn more money by managing everything like many MSPs.

                            Trust Me, I've explained to benefits of Pushing both POS and other products (such as Phones, internet, Manager Devices, etc.) and it falls on deaf ears.
                            I did however find another company similar to mine, but the owner is an old MCSE (i think that's what he said) holder and worked for an MSP before he started a POS business, and he does Phones, internet, manager devices, etc.. He and I have been Conversing recently

                            Not sure what the MCSE matters here?

                            Maybe I was Just sharing his history?

                            1 Reply Last reply Reply Quote 0
                            • EddieJenningsE
                              EddieJennings
                              last edited by

                              Taking through some and/or logic to make sure my while loop behaves properly.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                about to train a new employee

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @AdamF
                                  last edited by JaredBusch

                                  @AdamF said in What Are You Doing Right Now:

                                  @JaredBusch said in What Are You Doing Right Now:

                                  RHEL 8 upstream for the Sangoma OS and PHP 7.

                                  Nice! When will FPBX 16 be released? Will it be on Asterisk 16 or the new 18?

                                  First half of '21 is what was said in chat.

                                  Asterisk 17 is in FreePBX right now. Has been for quite a while.
                                  7f4c56e6-f87e-45a6-b3c0-a93f7e502d48-image.png

                                  AdamFA 1 Reply Last reply Reply Quote 0
                                  • AdamFA
                                    AdamF @JaredBusch
                                    last edited by

                                    @JaredBusch PHP 7 should be a nice improvement.

                                    1 Reply Last reply Reply Quote 0
                                    • EddieJenningsE
                                      EddieJennings
                                      last edited by

                                      After today, 6 more days at current gig. Time feels like it’s flying.

                                      1 Reply Last reply Reply Quote 1
                                      • siringoS
                                        siringo
                                        last edited by

                                        holiday today for a sports match that isn't playing here this weekend.
                                        good for those who get paid, not so good for us self employed types.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Ubuntu 20.10 has officially released and my desktop just requested the updated. So here we go.

                                          DustinB3403D 1 2 Replies Last reply Reply Quote 0
                                          • DustinB3403D
                                            DustinB3403 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in What Are You Doing Right Now:

                                            Ubuntu 20.10 has officially released and my desktop just requested the updated. So here we go.

                                            There were some interesting things in that update.

                                            1 Reply Last reply Reply Quote 0
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