ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Replacement Software?

    Scheduled Pinned Locked Moved IT Discussion
    33 Posts 15 Posters 1.7k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • notverypunnyN
      notverypunny
      last edited by

      GLPI + FusionInventory could look after your ticketing and asset management

      We're in the process of moving away from OSTicket, it's great for basic stuff but doesn't have much in the way of reporting out of the box.

      RMM is sort of on commodo / Itarian... I don't use it much so I can't speak to how well it does or doesn't work.

      black3dynamiteB 1 Reply Last reply Reply Quote 0
      • black3dynamiteB
        black3dynamite @notverypunny
        last edited by

        @notverypunny said in Replacement Software?:

        GLPI + FusionInventory could look after your ticketing and asset management

        We're in the process of moving away from OSTicket, it's great for basic stuff but doesn't have much in the way of reporting out of the box.

        RMM is sort of on commodo / Itarian... I don't use it much so I can't speak to how well it does or doesn't work.

        Never really used FusionInventory or OCS Inventory NG but I did used GLPI a lot and works great has an asset management.

        1 Reply Last reply Reply Quote 0
        • stacksofplatesS
          stacksofplates
          last edited by

          Zammad is an interesting help desk/ticketing system.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • stacksofplatesS
            stacksofplates @scottalanmiller
            last edited by

            @scottalanmiller said in Replacement Software?:

            @wirestyle22 said in Replacement Software?:

            Accounting: Quickbooks
            Opinion: I haven't really looks into anything for accounting so this is out of my wheelpark. They seem to be happy with QB, but I'm sure there is much better out there.

            Wave and Xero

            Wave is awesome, but if you need to print checks then it's a no go.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @stacksofplates
              last edited by

              @stacksofplates said in Replacement Software?:

              Zammad is an interesting help desk/ticketing system.

              I've been interested to see someone using that.

              F stacksofplatesS 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @stacksofplates
                last edited by

                @stacksofplates said in Replacement Software?:

                @scottalanmiller said in Replacement Software?:

                @wirestyle22 said in Replacement Software?:

                Accounting: Quickbooks
                Opinion: I haven't really looks into anything for accounting so this is out of my wheelpark. They seem to be happy with QB, but I'm sure there is much better out there.

                Wave and Xero

                Wave is awesome, but if you need to print checks then it's a no go.

                That killed us early on.

                stacksofplatesS 1 Reply Last reply Reply Quote 0
                • F
                  flaxking @scottalanmiller
                  last edited by

                  @scottalanmiller said in Replacement Software?:

                  @stacksofplates said in Replacement Software?:

                  Zammad is an interesting help desk/ticketing system.

                  I've been interested to see someone using that.

                  Same

                  Instead of trying it out we're going to spend $15000 on software licences

                  1 Reply Last reply Reply Quote 0
                  • F
                    flaxking
                    last edited by

                    I know this thread is over a year old, but for group chat, there's Mattermost. If you get the GitLab integrated version, you can have LDAP authentication without paying for the premium version.

                    1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse
                      last edited by

                      Ticketing - we are moving from HESK to Connectwise..

                      Not my choice, and I'm not involved.

                      (additional comments redacted)

                      1 Reply Last reply Reply Quote 0
                      • stacksofplatesS
                        stacksofplates @scottalanmiller
                        last edited by

                        @scottalanmiller said in Replacement Software?:

                        @stacksofplates said in Replacement Software?:

                        Zammad is an interesting help desk/ticketing system.

                        I've been interested to see someone using that.

                        We were evaluating it before I left the last company. It was between that and osTicket.

                        1 Reply Last reply Reply Quote 0
                        • stacksofplatesS
                          stacksofplates @scottalanmiller
                          last edited by

                          @scottalanmiller said in Replacement Software?:

                          @stacksofplates said in Replacement Software?:

                          @scottalanmiller said in Replacement Software?:

                          @wirestyle22 said in Replacement Software?:

                          Accounting: Quickbooks
                          Opinion: I haven't really looks into anything for accounting so this is out of my wheelpark. They seem to be happy with QB, but I'm sure there is much better out there.

                          Wave and Xero

                          Wave is awesome, but if you need to print checks then it's a no go.

                          That killed us early on.

                          People are continually requesting it and they just say it's not on their roadmap. Oh well.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @stacksofplates
                            last edited by

                            @stacksofplates said in Replacement Software?:

                            People are continually requesting it and they just say it's not on their roadmap. Oh well.

                            I wonder if they are sponsored by someone who won't allow it?

                            1 Reply Last reply Reply Quote 0
                            • 1
                            • 2
                            • 2 / 2
                            • First post
                              Last post