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    I know you're not crazy...

    Scheduled Pinned Locked Moved IT Discussion
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    • rustcohleR
      rustcohle @bbigford
      last edited by

      @BBigford do you mean for chat, or for vid/conf?

      bbigfordB 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        We are using Rocket.Chat for my biggest use project. I won't use Slack, their pricing was insane and I think that Rocket.Chat works better. The lack of screensharing really sucks, but they are actively working on things and improving all of the time so we are really hopeful that that comes along soon.

        1 Reply Last reply Reply Quote 0
        • Minion QueenM
          Minion Queen
          last edited by

          With the exception of Scott, NTG uses regular skype. We have a Helpdesk group chat that is a continuous long chat. We use it for meetings, one on one training, video calls, screen share etc.

          For GROVESOCIAL I use skypefor talking to international clients, video calls etc. honestly more than 3/4's of my communications are via skype right now, even though I have a PBX.

          For GMP (you all will be learning about this later) we use RocketChat for our website chat. We do use skype for international calls and quick chats with a few potential partners. I like Rocketchat it's pretty nice. I only have one support person at this point so not using it a lot.

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          • AdamFA
            AdamF
            last edited by

            We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

            Reid CooperR bbigfordB 2 Replies Last reply Reply Quote 0
            • Reid CooperR
              Reid Cooper @AdamF
              last edited by

              @fuznutz04 said in I know you're not crazy...:

              We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

              Looked at that, was not impressed.

              AdamFA 1 Reply Last reply Reply Quote 0
              • AdamFA
                AdamF @Reid Cooper
                last edited by

                @Reid-Cooper said in I know you're not crazy...:

                @fuznutz04 said in I know you're not crazy...:

                We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

                Looked at that, was not impressed.

                Yeah, I wouldn't say I'm impressed either. We just are giving it an evaluation because it comes with our licensing.

                1 Reply Last reply Reply Quote 0
                • bbigfordB
                  bbigford @rustcohle
                  last edited by

                  @rustcohle said in I know you're not crazy...:

                  @BBigford do you mean for chat, or for vid/conf?

                  I rarely conference call or video chat, but often screen share. Haven't looked into ScreenHero having the conference portion. With how group driven Slack is, if it doesn't have it currently, that'll come.

                  1 Reply Last reply Reply Quote 0
                  • RojoLocoR
                    RojoLoco
                    last edited by

                    We have a WebEx subscription, so our guys use that. I rarely have to mess with it, but it's OK I guess. Users rarely ask me for help with it, so I assume that means it works most of the time.

                    1 Reply Last reply Reply Quote 1
                    • bbigfordB
                      bbigford @AdamF
                      last edited by

                      @fuznutz04 said in I know you're not crazy...:

                      We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

                      If you didn't know, Slack had actually consulted Microsoft on that project. It was a flurry on forums when it was coming around. Though a Slack dev/project manager, can't remember, threw a low blow in a side interview and said "we could give them an exact design of Slack and they would still release a poor product."

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @bbigford
                        last edited by

                        @BBigford said in I know you're not crazy...:

                        @fuznutz04 said in I know you're not crazy...:

                        We started testing MS Teams for our group chats. I'm not overly impressed yet, but I haven't really put it through the paces yet. One thing I really like about teams is the continuous chat log.

                        If you didn't know, Slack had actually consulted Microsoft on that project. It was a flurry on forums when it was coming around. Though a Slack dev/project manager, can't remember, threw a low blow in a side interview and said "we could give them an exact design of Slack and they would still release a poor product."

                        And that's essentially exactly what happened. It's like a really crappy Slack copy.

                        1 Reply Last reply Reply Quote 0
                        • Minion QueenM
                          Minion Queen
                          last edited by

                          I have started using Uber Conference recently. Seems pretty good so far. Nothing to download just sign into the web link and go. The free option seems to work well too. Have only used it a couple times so not a huge sampling yet.

                          1 Reply Last reply Reply Quote 0
                          • RamblingBipedR
                            RamblingBiped
                            last edited by

                            We use Skype for Business as our primary means of communication within the company, and HipChat for inter-department communications for all things IT. We are going to be canning HipChat here in a couple of weeks when we move to Microsoft Teams

                            HipChat is buggy and I don't recommend it to anyone; horrible unintuitive user experience. I'm not a Skype fan either, but that decision is outside of our sphere of influence so we have to deal with it. I'm hoping Microsoft Teams offers at least the same functionality as HipChat without the bugs. If that happens I'll be happy enough.

                            stacksofplatesS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              We used HipChat at Change for a while. I didn't like it either too much. Nice interface, but that was about it.

                              1 Reply Last reply Reply Quote 0
                              • stacksofplatesS
                                stacksofplates @RamblingBiped
                                last edited by

                                @RamblingBiped said in I know you're not crazy...:

                                We use Skype for Business as our primary means of communication within the company, and HipChat for inter-department communications for all things IT. We are going to be canning HipChat here in a couple of weeks when we move to Microsoft Teams

                                HipChat is buggy and I don't recommend it to anyone; horrible unintuitive user experience. I'm not a Skype fan either, but that decision is outside of our sphere of influence so we have to deal with it. I'm hoping Microsoft Teams offers at least the same functionality as HipChat without the bugs. If that happens I'll be happy enough.

                                Same. We have on premise skype for business. I never had a big problem with it, but it never wowed me with anything.

                                It is nice how their status shows up in outlook though.

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