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    Ideas for ITSP and MSP Internal and Customer Documentation

    Scheduled Pinned Locked Moved IT Discussion
    documentationwikisharepointonenotemediawikidokuwikialfresco
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    • scottalanmillerS
      scottalanmiller
      last edited by

      At that cost, it's gotta deliver some whopping value for us as we don't use MS Office at all, nor do we use Yammer or Skype for Business. If Sharepoint isn't up to par, $16/u/m is crazy. It's a lot of users, so the cost of moving to something better is pretty trivial compared to sticking with it.

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      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

        @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

        As for business, you have O365, are you looking to dump that?

        It's $16/mo/user for the SharePoint and MS Office features that are used for only this documentation. That's a very heavy price tag for something that isn't as nice and useful as a wiki.

        It's that much? On the E plans?

        I will have to see if I have access to OneNote on SharePoint on my Business plan account.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

          @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

          @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

          As for business, you have O365, are you looking to dump that?

          It's $16/mo/user for the SharePoint and MS Office features that are used for only this documentation. That's a very heavy price tag for something that isn't as nice and useful as a wiki.

          It's that much? On the E plans?

          I will have to see if I have access to OneNote on SharePoint on my Business plan account.

          Yes. Email is $4. E3 is $20. Difference for Sharepoint with MS Office is $16.

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          • DashrenderD
            Dashrender
            last edited by

            Sure but my $5 or $6/m/u plan gives me SharePoint.... So I don't need the $20/m/u account...

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            • scottalanmillerS
              scottalanmiller
              last edited by

              So MediaWiki lacks robust access controls. That's a major failing.

              Minion QueenM 1 Reply Last reply Reply Quote 0
              • Minion QueenM
                Minion Queen @scottalanmiller
                last edited by

                @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                So MediaWiki lacks robust access controls. That's a major failing.

                That is a big deal. We have contractors that work on a specific client. With SharePoint I can give them access to only what I want them to see. Not all our client data.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  The OneNote app itself is free... So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                  scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Minion Queen
                    last edited by

                    @Minion-Queen said in Ideas for ITSP and MSP Internal and Customer Documentation:

                    @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                    So MediaWiki lacks robust access controls. That's a major failing.

                    That is a big deal. We have contractors that work on a specific client. With SharePoint I can give them access to only what I want them to see. Not all our client data.

                    Yup, and lots of wikis have it, just not MediaWiki.

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                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                      The OneNote app itself is free... So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                      Free and not available on all OSes. So that's useless in many cases. You just added whole new costs to get the "free" piece.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                        So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                        I'm not aware of that working. Have you tried that?

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                          @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                          The OneNote app itself is free... So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                          Free and not available on all OSes. So that's useless in many cases. You just added whole new costs to get the "free" piece.

                          You mean there's no app for Linux... That the only one where there is no fat client. And I would guess you could use the web version there.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                            @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                            So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                            I'm not aware of that working. Have you tried that?

                            I will tonight.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                              @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                              @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                              The OneNote app itself is free... So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                              Free and not available on all OSes. So that's useless in many cases. You just added whole new costs to get the "free" piece.

                              You mean there's no app for Linux... That the only one where there is no fat client. And I would guess you could use the web version there.

                              But the web version is $16/mo.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Looking at DokuWiki. Have not used it in a very long time. Looks like it might do stuff better than MediaWiki these days.

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  One thing that I like a lot is that both MediaWiki and DokuWiki are included in Fedora Server, so no need for a single external package.

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                                  • stacksofplatesS
                                    stacksofplates
                                    last edited by stacksofplates

                                    Last place I worked I made a Drupal site for documentation, logging (maintenance logs, QA logs, safety logs, etc), issue tracking with manufactured parts, shipping and receiving tracking (the shipper could sign on a tablet with their finger), and some other stuff. Access controls can be very granular.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                      @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                      @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                      @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                      The OneNote app itself is free... So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                                      Free and not available on all OSes. So that's useless in many cases. You just added whole new costs to get the "free" piece.

                                      You mean there's no app for Linux... That the only one where there is no fat client. And I would guess you could use the web version there.

                                      But the web version is $16/mo.

                                      ?

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @Dashrender
                                        last edited by

                                        @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                        @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                        @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                        @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                        @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                        The OneNote app itself is free... So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                                        Free and not available on all OSes. So that's useless in many cases. You just added whole new costs to get the "free" piece.

                                        You mean there's no app for Linux... That the only one where there is no fat client. And I would guess you could use the web version there.

                                        But the web version is $16/mo.

                                        ?

                                        Are you just dense? This has been answered already.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @Dashrender
                                          last edited by

                                          @Dashrender said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                          The OneNote app itself is free... So it's just a matter of connecting the free app to the Business version of O365's SharePoint.

                                          That is just a disaster to think about. And the answer is you cannot do anything useful from the app. It makes new books in your onedrive space, not on the sharepoint team site space. So useless.

                                          What is your lock up on OneNote?

                                          DashrenderD 1 Reply Last reply Reply Quote 2
                                          • JaredBuschJ
                                            JaredBusch @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Ideas for ITSP and MSP Internal and Customer Documentation:

                                            Ability to strictly tag metadata would be awesome (like maintain an actual customer list and have that be a tag on each page). And just ad hoc tags would be great, too.

                                            This is the key feature I want after security and media rich capabilities.

                                            Historically, wiki systems suck donkey balls for getting information back out of them unless an insane amount of organizational time is dedicated to keeping everything linked and such.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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