Citrix Embargo with the EU

scottalanmiller

So trying to do some work with Citrix and got the message that I am in an embargoed country and they cannot do business with me. News to me, Citrix is embargoing the EU?

Anyone else in the EU able to work with Citrix?

Dashrender

Is it doing that based on IP location?

scottalanmiller

@Dashrender said:

Is it doing that based on IP location?

Clearly, but why would the EU flag that way?

Hoping that this is some kind of "new account" glitch. I've followed up and someone I know has poked an internal Citrix resource to look into it. IP detection normally shows me as being in Athens. A whole sea away, but still in the EU.

Dashrender

What exactly are you trying to do? just use the citrix receiver?

scottalanmiller

@Dashrender said:

What exactly are you trying to do? just use the citrix receiver?

trying to download demos. Right now, though, I'm blocked at the "can't log in" stage.

NattNatt

I dont think EU...but possibly Greece...

StrongBad

Maybe something has happened between the US and the EU that you do not know about? Have you checked the news?

Reid Cooper

Ha ha #firstworldproblems

Oddly appropriate.

Dashrender

I'm assuming a VPN would solve this problem

scottalanmiller

@Dashrender said:

I'm assuming a VPN would solve this problem

Not necessarily, actually, we are trying to figure that out. I just got an email from them... time to go read.

stacksofplates

just download through an SSH tunnel

scottalanmiller

There is an account. So even if it was IP originally, it would be an account now.

NattNatt

@scottalanmiller maybe it's just you?

scottalanmiller

@NattNatt said:

@scottalanmiller maybe it's just you?

Seems to often be the case.

JaredBusch

@scottalanmiller said:

So trying to do some work with Citrix and got the message that I am in an embargoed country and they cannot do business with me. News to me, Citrix is embargoing the EU?

Anyone else in the EU able to work with Citrix?

The EU is not (currently) a country. Greece is a country.

scottalanmiller

@JaredBusch no but it is a single political block. It embargoes as a single entity. It shares a government. It's more like the US than it is dislike it. In many ways, the EU states are closer than the US. In many others they are more distant. But it is a confederation like the first US was. An embargo against a member state is normally an embargo against the whole as they are a single trade entity.