Citrix Embargo with the EU
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Is it doing that based on IP location?
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@Dashrender said:
Is it doing that based on IP location?
Clearly, but why would the EU flag that way?
Hoping that this is some kind of "new account" glitch. I've followed up and someone I know has poked an internal Citrix resource to look into it. IP detection normally shows me as being in Athens. A whole sea away, but still in the EU.
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What exactly are you trying to do? just use the citrix receiver?
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@Dashrender said:
What exactly are you trying to do? just use the citrix receiver?
trying to download demos. Right now, though, I'm blocked at the "can't log in" stage.
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I dont think EU...but possibly Greece...
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Maybe something has happened between the US and the EU that you do not know about? Have you checked the news?
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Ha ha #firstworldproblems
Oddly appropriate.
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I'm assuming a VPN would solve this problem
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@Dashrender said:
I'm assuming a VPN would solve this problem
Not necessarily, actually, we are trying to figure that out. I just got an email from them... time to go read.
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just download through an SSH tunnel
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There is an account. So even if it was IP originally, it would be an account now.
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@scottalanmiller maybe it's just you?
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@scottalanmiller said:
So trying to do some work with Citrix and got the message that I am in an embargoed country and they cannot do business with me. News to me, Citrix is embargoing the EU?
Anyone else in the EU able to work with Citrix?
The EU is not (currently) a country. Greece is a country.
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@JaredBusch no but it is a single political block. It embargoes as a single entity. It shares a government. It's more like the US than it is dislike it. In many ways, the EU states are closer than the US. In many others they are more distant. But it is a confederation like the first US was. An embargo against a member state is normally an embargo against the whole as they are a single trade entity.
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@scottalanmiller said:
There is an account. So even if it was IP originally, it would be an account now.
So you think they will block the account because you used that account once to log in from an embargoed location?
I suppose that's possible, but not typical.
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Something like that. They are looking into it.
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Give the link, I live in Spain and can check it.
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@iroal said:
Give the link, I live in Spain and can check it.
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Citrix support has responded and is going to get me the files that I need manually. They don't manage their own site and the third party that does has identified issues with some Windows patches causing it to happen (not my issue) and some other false positives in their system.
