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    Massive Azure Outage and No Support

    IT Discussion
    cloud computing microsoft azure iaas
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    • scottalanmillerS
      scottalanmiller @DustinB3403
      last edited by

      @DustinB3403 said:

      @dafyre said:

      @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

      Because they need their phone systems to crash too... just pile it on.

      I doubt that they moved to Skype for Business yet. Let me tell you, though, I'm putting my foot down about us moving to that now. There was talk of it, and that's coming to a halt. Not letting that happen, ever.

      DustinB3403D dafyreD 2 Replies Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403 @scottalanmiller
        last edited by

        @scottalanmiller Read here I've provided a Service Status for Skype for Business 2016 directly from MS.

        http://mangolassi.it/topic/6137/skype-for-business-2016-where-can-i-download/10

        1 Reply Last reply Reply Quote 0
        • dafyreD
          dafyre @scottalanmiller
          last edited by

          @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @dafyre
            last edited by

            @dafyre said:

            @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

            We have perfectly good systems now. But MS has been pushing us to go to Skype for Business and says that they will pay for everything. Free is not always as good as it seems. That's where MS services are now... not good enough to even be using for free.

            stacksofplatesS 1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403
              last edited by DustinB3403

              Oh and here's the Sharepoint report

              Customer Impact: Analysis indicates that the scope of customers experiencing impact appears to be very limited with only a few customers reporting the issue. 
              
              Incident Start Time: Thursday, September 17, 2015, at 4:35 AM UTC
              
              Estimated Restoration Time: By Wednesday, September 23, 2015, at 1:00 AM UTC
              
              Preliminary Root Cause: An issue with the file synchronization service for MacOS X clients was causing unanticipated additional load on the service.
              
              Next Update by: Wednesday, September 23, 2015, at 1:00 AM UTC
              
              1 Reply Last reply Reply Quote 0
              • stacksofplatesS
                stacksofplates @scottalanmiller
                last edited by

                @scottalanmiller said:

                @dafyre said:

                @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

                We have perfectly good systems now. But MS has been pushing us to go to Skype for Business and says that they will pay for everything. Free is not always as good as it seems. That's where MS services are now... not good enough to even be using for free.

                The new Lenovo.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Well I don't think that they sold the data to anyone, just lost it.

                  stacksofplatesS 1 Reply Last reply Reply Quote 0
                  • stacksofplatesS
                    stacksofplates @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    Well I don't think that they sold the data to anyone, just lost it.

                    I was referring to this quote from you:

                    We got one for free, I'm not impressed with it at all. I'm surprised that they decided to give something away that would not be impressive. So as a Lenovo owner I'm like "even for free, we aren't happy". Nothing is less impressive than only being marginally useful for free.

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @stacksofplates
                      last edited by

                      @johnhooks said:

                      @scottalanmiller said:

                      Well I don't think that they sold the data to anyone, just lost it.

                      I was referring to this quote from you:

                      We got one for free, I'm not impressed with it at all. I'm surprised that they decided to give something away that would not be impressive. So as a Lenovo owner I'm like "even for free, we aren't happy". Nothing is less impressive than only being marginally useful for free.

                      Ah ha, good catch. And very true.

                      1 Reply Last reply Reply Quote 1
                      • MattSpellerM
                        MattSpeller
                        last edited by

                        Are you back up?

                        gjacobseG 2 Replies Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse @MattSpeller
                          last edited by

                          @MattSpeller said:

                          Are you back up?

                          Not yet.

                          coliverC 1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @gjacobse
                            last edited by

                            @gjacobse said:

                            @MattSpeller said:

                            Are you back up?

                            Not yet.

                            Man, I am frustrated for you guys.

                            1 Reply Last reply Reply Quote 0
                            • gjacobseG
                              gjacobse @MattSpeller
                              last edited by

                              @MattSpeller said:

                              Are you back up?

                              Things are starting to come back up now.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                I'll believe that when the clients stop yelling at me.

                                gjacobseG 1 Reply Last reply Reply Quote 2
                                • gjacobseG
                                  gjacobse @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  I'll believe that when the clients stop yelling at me.

                                  I understand that completely. New IPs, so DNS is being updated. But some things are running again....

                                  More to follow. I am sorry they they are yelling.

                                  RojoLocoR 1 Reply Last reply Reply Quote 0
                                  • RojoLocoR
                                    RojoLoco @gjacobse
                                    last edited by

                                    @gjacobse said:

                                    @scottalanmiller said:

                                    More to follow. I am sorry they they are yelling.

                                    Customers yell, that's why I'm glad to be 2 or 3 layers away from them now.... I yell back.

                                    gjacobseG 1 Reply Last reply Reply Quote 2
                                    • gjacobseG
                                      gjacobse @RojoLoco
                                      last edited by

                                      @RojoLoco said:

                                      @gjacobse said:

                                      @scottalanmiller said:

                                      More to follow. I am sorry they they are yelling.

                                      Customers yell, that's why I'm glad to be 2 or 3 layers away from them now.... I yell back.

                                      Never rely on the mute button... because sometimes,..I yell back too..

                                      1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        I am finally back online from Austin. Has anyone been able to verify that all services are back online? Are the clients happy?

                                        1 Reply Last reply Reply Quote 0
                                        • Minion QueenM
                                          Minion Queen Banned
                                          last edited by

                                          All clients are happy and everything is running well. There will be hours of dealing with their inability to bill us correctly. They have the partner information so screwed up on our account that I can't deal with it from here. This will be an ongoing issue.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            I JUST realized as I sign into Sharepoint now with my new account after the previous Office 365 issues that.... all of my files in OneDrive for Business have been lost.

                                            1 Reply Last reply Reply Quote 0
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