@kmac76 said in Hosted VoIP???:
My point is - buying a dedicated Voice, or even Voice/Video, or even Voice/Video/Meetings solution is an anachronism. Personally, I view Microsoft Teams, either with Microsoft-provided PSTN access for smaller businesses, or self-provided SIP Trunking, i.e. "Direct Routing," as the best platform. Not all the corner case voice features are there yet - Cisco's platform does that better - but Microsoft's platform addresses much more critical path items that Cisco never will, whereas Microsoft will close voice gap/mostly has.
Huh - I think your idea is sound, the problem is cost. I looked at the cost of Teams with PSTN access and it was outrageous compared to splitting the PSTN access out of Teams. Heck Teams is "free" if you have M365 already.
I looked at Teams PSTN access last year it was around $20/user/month, and there is zero extension to extension calling - i.e. you want to call the person next you, you have to dial their 10 digit number. Not to mention I didn't look into what it takes to manage physical devices (desk phones) connected to Teams.
My host PBX solution and PSTN access costs me around $12/u/m, that's a significant savings.