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    Recent Best Controversial
    • Ring the Bell

      Happy Friday (a few days late... or early)! Today is officially the last day of Summer and next week is not only the first week of Autumn, but also the last week of the fiscal quarter for many businesses. The end of a quarter can be a stressful time for employees. For some it may mean long hours helping close deals or hit deadlines, but sometimes what is most stressful is when employees are kept in the dark about sales revenues and financial stability. We do things a little differently at Scale Computing.

      Here at Scale, all employees are notified of every deal that closes. We all know our sales goals and where we are in relation to our goals at any time. This knowledge lets us celebrate every deal and know with which new or existing customers we are doing new business. It is knowledge that IT departments like yours are choosing HC3 hyperconverged infrastructure and that knowledge is exciting. That’s where the bell comes in.

      Image-uploaded-from-iOS-1-768x576.jpg

      At our Scale Computing headquarters here in Indianapolis, we have a special bell. A large group of our sales team has desks in this office. When someone from our sales team closes a deal, they ring the bell which can be heard throughout the entire office. Every time the bell is rung, applause and cheering erupt through the office. It is the opposite of stress. It is joy.

      We celebrate every new deal because we know our solutions and services are enhancing the IT experience of an IT department like yours. We know our solutions are simplifying operations and lowering costs for that customer, allowing them to do more with less. We know that HC3 is being deployed again because it is the hyperconverged infrastructure solution we promised it would be. Lately that bell has been ringing more than usual and we have a lot to celebrate.

      Now, before you start asking us for our financial information, we are a private company and do not disclose that kind of information publicly. What I can tell you is that if you choose to make an investment in an IT infrastructure that can lower your costs with simplicity, scalability, and availability, we will ring that bell for you. There is nothing that motivates us more to keep building bigger and better solutions than knowing we’re helping customers like you make IT better. Here’s to another happy end of quarter for your business and ours. Ding Ding.

      posted in Scale Legion scale scale hc3 hyperconvergence hyperconverged scale blog
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    • HC3 Cloud Unity – Tech Field Day 15

      If you are reading this blog post, you probably saw our blog post last week announcing a partnership with Google and an introduction to HC3 Cloud Unity. That announcement coincided with our participation in Tech Field Day 15 and as a result, there are a number of recorded presentations that may answer many of your questions about Cloud Unity.

      So rather than go on and on, or even embed the videos here. Just click the image below of our resident genius and CTO, Phil White, (which looks suspiciously like an embedded video) to go directly to the Tech Field Day web page containing videos of all of the Scale Computing presentations.

      https://vimeo.com/236079806

      https://vimeo.com/236080001

      https://vimeo.com/236080059

      https://vimeo.com/236080247

      https://vimeo.com/236080541

      Stay tuned for more information on HC3 Cloud Unity as we continue moving closer to GA.

      posted in Scale Legion scale scale hc3 scribe storage hyperconvergence hyperconverged tech field day scale blog
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    • Scale HC3 FAQ

      Master: https://www.scalecomputing.com/files/documentation/HC3_faq.pdf

      General

      Q: What is HC3 and why do I need it?
      A: HC3 is an appliance-based hyperconverged infrastructure solution. HC3 combines servers, storage, virtualization, and
      backup/disaster recovery into a single appliance. This hyperconvergence of technologies radically simplifies IT infrastructure making it easier to implement and manage and significantly reduces the total cost of ownership of infrastructure. The HC3 hyperconverged appliance approach allows seamless, non-disruptive infrastructure scale out and automated, non-disruptive software and firmware updates. Our customers choose HC3 to reduce complexity and cost from IT infrastructure so they can focus their IT administration on improving applications and process rather than managing and maintaining complex infrastructure.

      Q: Who is Scale Computing?
      A: For better or worse, we get this question a lot. Scale Computing launched HC3 in 2012 and we’ve steadily been growing our customer base and business. We are well-funded and well known with many awards under our belt. We are headquartered in Indianapolis, IN with our primary development office located in San Francisco, CA. Our goal has been to alleviate complexity and cost from IT shops where we’ve felt the cost of VMware has been too high. We’ve gained a very loyal following in the SMB market where complexity and cost are more acute problems, but also in the distributed enterprise market where simplicity and affordability are a huge benefit to our customers.

      Q: Does HC3 run VMware?
      A: This may be our most frequently asked question! The answer is No. HC3 was designed as an alternative to VMware. HC3 uses our own HyperCore operating system and KVM-based hypervisor which does not require any additional licensing costs. Including our own hypervisor rather than supporting VMware allows us to deliver a simpler, more efficient, and most importantly, more cost-effective solution than VMware. Many of our customers choose HC3 to specifically move away from using VMware. So no, there is no VMware on HC3, but we believe you’ll be better off without it, just ask our customers.

      Q: How does HC3 stack up against other hyperconverged solutions?
      A: Compared to other HCI solutions, HC3 is by far the easiest to manage. Taking into account the ease of implementation, the unified web-based management, the automatic storage pooling, the non-disruptive updates, and the seamless scale-out, HC3 has the most efficient architectural design for ease of use and management. Unlike other solutions that use virtual SAN storage architectures, HC3 uses hypervisor embedded storage which is not only easy to use, but eliminates the extra layers of storage protocols and file systems that exist in other architectures. All of that ease of use and efficiency in HC3 adds up to a lower cost of ownership. This makes HC3 the popular choice for organizations that want to reduce IT costs. More information can be found in our HC3 Storage Advantage Guide.

      Implementation

      Q: Do I need or can I use a separate storage appliance (SAN/NAS) with HC3?
      A: You don’t need to use external storage appliances with HC3, but you can use them. HC3 has storage built into each appliance so it is unlikely to require any external storage appliances. How much storage is based on the appliance models, the number of appliances and how they are configured and our newer HC5150D appliance models can be configured with up to 77TB of raw storage each. Users who have existing storage appliances that they want to continue using with HC3 have done so either as storage for individual VMs or as storage for backup/DR.

      General

      Q: How many HC3 appliances do I need?
      A: There are a number of different HC3 models featuring different configuration options and resource capacities. Our users generally use a cluster of 3 or more appliances for VM high availability for primary production. Some users deploy single appliances for DR sites or for remote offices or branch offices.The number of HC3 appliances you need will be determined by the size and configuration of the appliance models you choose and how you need to support backup/DR and remote/branch offices.

      More information on appliance specifications can be found in our HC3 Product Specification Guide.

      Q: How much rack space do I need for my HC3 appliances.
      A: HC3 appliances vary in size between 1U and 2U sizes. Even with a battery backup and network switches, your HC3 systems should only fill a fraction of your existing server rack space. Scale Computing sales engineers have experience and expertise in recommending cluster and appliance sizes for any environment.

      More information on appliance sizes can be found in our HC3 Product Specification Guide.

      Q: How can I convert my existing workloads to run on HC3?
      A: There are several options for converting existing workloads to run on HC3. For Windows and Linux VMs, Scale has partnered with Carbonite and their Double-Take product to offer HC3 Move which can be used to migrate physical (P2V) and virtual (V2V) workloads onto HC3. It requires near zero downtime and gives the user ultimate control of deciding when to cut over from their source machine onto the HC3 platform.

      In addition to HC3 Move, any backup solution that supports full system bare metal recovery can be used to transfer workloads onto HC3. In some cases virtual machine formats like VMDK can be directly imported to HC3 from other hypervisors.

      For those users who would like assistance in the migration, Scale also offers services that can do everything from showing end users how to use the HC3 Move tool while performing a single migration (Quickstart service) to performing the entire migration in a full services engagement.

      Q: Can I scale storage separately from other resources?
      A: HC3 is an appliance-based solution that scales out by adding new appliances to existing HC3 clusters. Each appliance must have both CPU and RAM to operate so there is no purely storage appliance, but customers have a lot of options in configuring HC3 systems for build-to-order. A customer can configure a new appliance for maximum storage capacity and minimum CPU and RAM. This will add significantly more storage to the cluster while still providing necessary CPU and RAM to make that appliance a functioning member of the cluster.

      Conversely, an HC3 node can be configured with maximum CPU and RAM and minimum storage capacity if a cluster has a priority for compute resources over storage. With the ability to mix and match HC3 appliances across our entire HC3 family, customers have many options for both building the initial system and scaling out an existing system.

      Management and Features

      Q: How do I backup my VMs on HC3?
      A: There are several options available to HC3 users, including the native HC3 backup capabilities.
      HC3 features a full set of native features to allow users to backup, replicate, failover, restore, and recover virtual machines. Snapshot-based, incremental backups can be performed between HC3 systems without any additional software or licensing. Many HC3 users implement a second HC3 cluster or a single node to serve as a backup location or failover site. The backup location can be as second HC3 system that is onsite or remote. The backup location can be used just to store backups, or to fail them over if the primary HC3 system fails. HC3 VM backups can be restored to the primary HC3 system sending only the data that is different. Backup scheduling and retention can be configured granularly for each VM to meet SLAs.

      Scale Computing also offers the ScaleCare Remote Recovery Service as a cloud-based backup for HC3 systems supporting all of the native HC3 features. For users who lack a secondary backup site, the remote recovery service acts as a backup site for any VMs that need protection. VMs can be recovered instantly on remote recovery platform to run in production until they can be restored back to the primary site. The Remote Recovery Service also includes a runbook to assist in DR planning and execution from implementation to recovery. ScaleCare engineers assist in the Remote Recovery Service in planning, implementation, DR testing, and recovery.

      HC3 VMs can also be backed up using virtually any third-party backup software that supports your guest operating system and applications. If you are migrating an existing physical machine to a VM, you likely don’t need to change your backup at all. Backup solutions, including Veeam, that include backup agents can be used with the guest operating system allowing them to be backed up over the network to a backup server or other location depending on the solution.
      Some HC3 users choose to use HC3 native export features to export VM snapshots or backups to store on third party backup servers or storage. This extra backup method can be useful for long-term storage of VM backups. These exported backups can be imported into any other HC3 system for recovery.

      Q: Can I run virtual desktops (VDI) on HC3?
      A: Yes. Desktops run as just another VM on HC3. HC3 is not a native VDI solution, meaning there is no VDI specific software or architecture built into HC3, but HC3 can serve as the virtual infrastructure for a number of VDI solutions. HC3 has partnered with other solutions like NComputing and Workspot VDI 2.0, for example, to deliver simple and scalable VDI solutions to customers. Many customers use Windows Remote Desktop Session Host (aka Terminal Services) to provide users access to a managed, server based desktop running on HC3 to a variety of devices and clients. Alternately, other desktop management tools such as System Center Configuration Manager, XenApp, and others can be used on HC3 to provide desktop management tools and streaming capabilities to provide some of the same benefits associated with VDI.

      Q: What are the networking requirements for HC3?
      A: HC3 appliances require either 10Gbe or 1Gbe networking, depending on the configuration and storage. When clustered, HC3 appliances use ethernet for storage across cluster nodes. This storage networking is handled on a private network layer and 10Gbe switching is recommended when flash storage is included. 1Gbe switching may be used with all spinning disk (SATA, SAS, NL-SAS) clusters. Single node appliance configurations may also use 1Gbe switching, even if they include flash storage, as there is no need for storage networking with a single appliance.

      Switches are not included with HC3 systems, although supported switches are available for resale through Scale Computing and Scale Computing partners. Users may use existing switches or provide other switches that meet the requirements outlined in the Networking Guidelines and Recommendations.

      Q: What happens to my VMs if a drive or a cluster node fails?
      A: An HC3 cluster consisting of 3 or more nodes is both resilient and highly available. A drive failure on a cluster will not cause any disruption and VMs will continue to run normally, even when the drive is replaced. If an entire HC3 cluster node (appliance) fails, VMs that were running on that appliance will be restarted automatically on other cluster nodes. When planning an HC3 cluster, it is important to anticipate the required resource capacity to allow VMs to fail over from a failed node as a precaution. On a single node appliance configuration, like on a cluster, a drive failure on a single node configuration does not affect running VMs.

      If the entire appliance fails in a single node configuration, there are no other nodes to failover VMs to, unless you have enabled replication to a second node or cluster. With replication, VMs can be failed over to another HC3 system.

      Q: Does HC3 require a management solution like vCenter or System Center?
      A: Not at all. HC3 has web-based management built into each appliance. You can begin managing your HC3 system without any additional software or servers. Just connect to any one of your appliances and you’ll be able to use to HC3 Web Interface to manage that system as well as remote HC3 clusters and single appliances.

      Support and Maintenance

      Q: Why is it important to renew HC3 Maintenance and Support Agreements?
      A: HC3 Maintenance and Support includes three vital elements: 24/7 phone and email support, HyperCore software updates, and hardware replacement (depending on the age of the hardware).

      Our expert ScaleCare Support Engineers are on-call 24/7 with help for any support issue. We believe support is as important as the solutions we provide. We know the whole system inside and out because we designed it, and that helps our engineers troubleshoot and resolve issues quickly.

      Scale Computing provides vital updates to the HyperCore operating system and hypervisor for both security enhancements and new features and functionality. All updates and new software features and functionality in HC3 are available at no extra cost to HC3 systems under active Maintenance and Support Agreements.

      Customers under active Maintenance and Support Agreements have access to hardware replacements that are shipped next business day. Our customers who value their investment in HC3 and want to keep scaling it out for the future get the full value from the Maintenance and Support Agreement.

      Q: What level of support is included with HC3?
      A: HC3 appliances come with the first year of support and maintenance included. With HC3 there is only one level of support for each and every customer: ScaleCare Support. Our premium ScaleCare support includes 24/7 phone and email support provided from our expert support engineers out of our headquarters in Indianapolis. Support and maintenance also includes all software and firmware updates and hardware replacement. Additional years of support and maintenance can be added to the initial purchase or support and maintenance can be renewed at a later date. Providing the best support is a key part of the HC3 solution.

      posted in Scale Legion scale scale hc3 faq
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    • Hyperconverged Infrastructure: A Brief Introduction From the Experts at Scale Computing

      Introduction

      The term hyperconverged infrastructure (HCI) has become an industry buzzword that has been applied to a number of
      different new computing technologies. The misuse of the term has caused confusion for many IT professionals looking
      at HCI as an infrastructure solution. In this document we will shed some light on what HCI really means and why it might
      be the right IT solution for you.

      The Inverted Pyramid of Doom

      Before HCI and converged infrastructure, virtualized infrastructure was organized into what we now call a 3-2-1 architecture
      (or the inverted pyramid of doom). This 3-2-1 architecture consists of VMs running on 3 or more clustered host
      servers connected by 2 network switches and backed by 1 or more shared storage appliances (SAN/NAS).

      When virtualization first arrived in the market, the physical server model was dominating IT infrastructure. As a software
      solution, virtualization required the existing physical servers as well as shared storage technologies like SAN and NAS to
      survive and thrive.

      Inverted Pyramid of Doom Diagram

      The 3-2-1 architecture was the result of combining these existing hardware components into clusters. Unfortunately, these
      hardware components were never designed for virtualization and were typically from different vendors.

      The 3-2-1 architecture has led to a number of challenges, the most obvious being the complexity. Not only do these
      various layers each have their own management systems, but they each have their own individual support services.
      Each vendor component solution seemed to require its own training and certifications, and many IT departments have
      found themselves needing to hire multiple specialized experts either internally or as external consultants to cover these
      varying components. Dealing with compatibility issues between different vendor solutions such as ensuring vendor X
      solution’s update level is compatible with vendor Y solution’s update level can be challenging for even the highest priced
      experts.

      Another issue in the 3-2-1 architecture is expandability, both in terms of capacity and performance. Shared storage
      appliances tend to be monolithic and only be designed to scale up by filling empty drive bays. When the system requires
      bigger or faster storage in a 3-2-1 architecture, that often means having to swap out with a bigger, faster, and more
      costly storage appliance. The same idea applies when better or faster hardware is needed in the physical server (RAM,
      CPU, etc): costly upgrades, expensive downtime, and a hefty administrative workload to complete the project.
      The final, and the potentially fatal, flaw for the IT department utilizing 3-2-1 architecture is the storage. Being the “1” in
      the 3-2-1, storage represents a single point of failure for the entire architecture (leading to the “Inverted Pyramid of
      Doom” moniker). While many storage devices can be implemented redundantly, redundancy usually means more than
      double the cost of the storage, already an expensive component. Instead, many organizations rely on backups and
      prayers to protect against the catastrophic failure of the storage layer.

      Despite all of its flaws, the 3-2-1 architecture did get the job done in terms of delivering features like high availability, VM
      live migration (aka vMotion), and cluster-wide shared storage. It was also the only viable way to effectively implement
      virtualization for many years. Luckily, there are now other alternatives to this architecture profile.

      Converged Infrastructure

      Before HCI, there was converged infrastructure. To tackle the complexity of the 3-2-1 architecture, the idea of converged
      infrastructure was to combine some of the different component layers into a single “system” and SKU, most often combining servers and storage. Sold as a single system, the hardware and software components were pre-tested together to avoid incompatibility issues and speed up deployment time. However, these “converged” solutions were generally the
      same separate components, just pre-installed, pre-wired and delivered in a rack.

      The next stage in converged infrastructure was combining and integrating the different components into a single appliance. It wasn’t difficult to add more compute resources to a storage appliance in order to run virtual machines, and that’s what some vendor solutions offered. Clustering would make the storage appliances highly available.
      Generally, converged infrastructure solutions were meant to be hardware platforms onto which 3rd party hypervisors like
      VMware or Hyper-V could be installed with relative ease. These converged infrastructure appliance solutions are primarily
      what exists in the market today; most have adopted the term hyperconverged infrastructure due to the buzz factor.

      The problem with converged infrastructure solutions is that they generally mimic the same storage architectures as the
      3-2-1. These clustered, converged storage and compute solutions relied on virtual storage appliances (VSAs) running as
      VMs to manage storage in a similar way that shared SAN and NAS controllers functioned. VSAs are the best example of
      this problem as they effectively virtualize all the inefficiencies of the SAN architecture from the 3-2-1. VSAs consume large
      amounts of CPU and RAM from the appliance, keeping it from being used by other virtual machines.

      Because the hypervisor and storage are still from two different vendors in these converged solutions, the VMs must
      consume the storage through a number of protocols and files system layers (and VSAs) that reduce storage efficiency.
      Each of these layers, including VSA, adds hops to the data I/O path. Only the emergence of flash storage has enabled
      these converged infrastructure solutions to provide efficient storage for virtualization.

      The Real Meaning of ‘Hyperconverged’

      When the term ‘hyperconverged’ was coined, it meant a converged infrastructure solution that natively included the
      hypervisor for virtualization. The “hyper” wasn’t just hype as it is today. This is an important distinction because it has
      specific implications for how the architecture can be designed for greater storage efficiency and simplicity.

      Who can provide a native hypervisor? Anyone can, really. Hypervisors have become a market commodity with very little
      feature difference between them. With free, open source hypervisors like KVM, anyone can build on KVM to create a
      hypervisor unique and specialized to the hardware they provide in their hyperconverged appliances. Many vendors still
      choose to stay with converged infrastructure models, perhaps banking on the market dominance of VMware―even with
      many consumers fleeing the high prices of VMware licensing.

      Saving money is only one of the benefits of HCI. By utilizing a native hypervisor, the storage can be architected and
      embedded directly with the hypervisor, eliminating inefficient storage protocols, files systems, and VSAs. The most
      efficient data paths allow direct access between the VM and the storage; this has only been achieved when the hypervisor
      vendor is the same as the storage vendor. When the vendor owns the components, it can design the hypervisor and
      storage to directly interact, resulting in a huge increase in efficiency and performance.

      In addition to storage efficiency, having the hypervisor included natively in the solution eliminates another vendor which
      increases management efficiency. A single vendor that provides the servers, storage, and hypervisor makes the overall
      solution much easier to support, update, patch, and manage without the traditional compatibility issues and vendor
      finger-pointing. Ease of management represents a significant savings in both time and training from the IT budget.
      What about the Cloud?

      Cloud computing has been around even longer than HCI and many have already begun implementing the cloud into their
      IT infrastructure in various ways. Most market indicators are pointed toward organizations using a combination of on-prem
      infrastructure with cloud-based infrastructure or services in what may be called hybrid cloud architectures.

      As a fully functional virtualization platform, HCI can nearly always be implemented alongside other infrastructure solutions
      as well as integrated with cloud computing. For example, with nested virtualization in cloud platforms, an HCI solution like
      HC3 Cloud UnityTM from Scale Computing can be extended into the cloud for a unified management experience.
      Not only does HCI work alongside and integrated with cloud computing but it offers many of the benefits of cloud computing

      in terms of simplicity and ease-of-management on premises. In fact, for most organizations, HCI may be the private
      cloud solution that is best suited to their environment. Like cloud computing, HCI is so simple to manage that it lets IT
      administrators focus on apps and workloads rather than managing infrastructure all day as is common in 3-2-1. HCI is not
      only fast and easy to implement, but it can be scaled out quickly when needed. HCI should definitely be considered along
      with cloud computing for data center modernization.

      What does Hyperconverged Infrastructure Include?

      Although there are some software-only solutions that call themselves HCI, appliance-based HCI hardware solutions offer
      additional benefits. Not only can a combined solution of hardware and software in an appliance be more thoroughly tested
      to avoid instability, but single-vendor support provided for a HCI appliance can cover both hardware and software
      seamlessly. An HCI appliance can include server compute resources, the storage, preferably the hypervisor, and often
      disaster recovery and backup features. HCI is sometimes referred to as a “datacenter in a box” because, after the initial
      cabling and minimal networking configuration, it has all of the features and functionality of the traditional 3-2-1 virtualization architecture.

      Clustering

      Although HCI can sometimes be deployed as a single appliance for selected use cases, it is usually deployed as a cluster
      of appliances for high availability. This way, not only can an appliance absorb the loss of a disk drive, but the cluster can
      absorb the loss of an entire appliance. Clustering also allows the HCI system to scale seamlessly by adding more
      appliances to the cluster. Some HCI solutions require clustering appliances of the same model and configuration while
      others (like Scale Computing’s HC3 system) allow clustering of dissimilar appliances.

      Management

      HCI solutions can generally be managed from a single management interface, eliminating the multiple management
      consoles and interfaces found in 3-2-1 architectures. This is not necessarily the case for HCI solutions using 3rd party
      hypervisors which typically end up using 2 interfaces. For HCI with a native hypervisor included, this single interface
      approach significantly reduces management time and effort and simplifies management tasks for the administrator.
      Rapid Deployment

      HCI systems can be deployed more rapidly than other virtualization solutions because of the appliance-based
      architecture. Racking and networking are often the most time consuming factors in implementation. Deployment times
      vary by vendor, especially if there is a 3rd party hypervisor to install and VSAs to configure but with a native hypervisor
      pre-loaded (as with Scale Computing’s HC3 system), an entire cluster of appliances can be up and running in under an
      hour.

      Software and Hardware Updates

      Doing regular system software and firmware updates can be a dreaded task but HCI tends to make this process easy. By
      owning the entire virtualization/server/storage stack and operating in a highly available cluster, updates can be performed
      automatically across the entire cluster. All software layers (hardware firmware, hypervisor, storage, and management) can
      be upgraded in unison as a single, fully tested system to eliminate component compatibility concerns. VMs can be
      automatically moved from appliance to appliance in the cluster as updates are made to keep all systems operational. HCI
      can eliminate downtime and headaches when performing updates, as seen in the Scale Computing HC3 system.

      Backup and Disaster Recovery

      Backup and disaster recovery are included at no extra cost in some HCI solutions to help eliminate yet another vendor
      from your IT environment. And truly, backup, failover, failback, and recovery should be a part of every IT environment. In
      that line of thought, it makes perfect sense to include these features natively in HCI solutions. Unlike 3rd party solutions,
      native solutions are typically embedded in the storage layer and allow innate awareness of block changes for cleaner
      backup, replication, and recovery options.

      Lower Cost of Ownership

      HCI may not always be the lowest cost solution in terms of the initial Capex investment―although it often is because
      the ease of scalability allows organizations to purchase only the needed appliances and does not require excessive
      over-provisioning in the initial investment. Buying only what you need when you need it can lead to significant savings.
      In addition to Capex savings, HCI provides considerable Opex savings over time by greatly reducing the costs of
      management and maintenance. Simplifying an IT environment with HCI can save over 50% in the total cost of ownership
      over 3-2-1 solutions.

      Who Should Use Hyperconverged Infrastructure?

      Hyperconverged Infrastructure is designed as a replacement for 3-2-1 architecture to eliminate excess cost and complexity.
      Therefore, it can benefit any size organization that requires a robust virtualization environment. However, the extreme
      simplicity of HCI makes it most beneficial in use cases where IT staff is limited. Small and medium business (SMB) and
      distributed enterprises with many remote offices or branch offices (ROBO) typically have staffing issues that make HCI an
      ideal choice.

      In SMB, the entire IT staff may be as small as only one full-time or even part-time IT administrator. The complexity of a
      3-2-1 architecture can be extremely challenging. It can require levels of training and certification that make managing
      administrators either under-trained or too expensive to afford. The simplicity of HCI, in turn, can allow it to be managed
      easily by a junior administrator or allow a more senior administrator to simply spend less time managing the infrastructure
      and more time delivering better applications and services and improving the business.

      In a distributed enterprise, remote offices and branch offices rarely have dedicated IT staff. These remote locations often
      require frequent visits from IT staff which can result in high travel costs and lower productivity. The simplicity of HCI
      includes multiple redundancies for high availability, failure handling, and self healing. A failed drive at a remote site does
      not cause an outage and does not require immediate replacement, cutting down on IT staff visits. Greater uptime and
      accessible remote monitoring and management lead to lower travel costs of IT staff to these locations and significantly
      lower operating costs―not to mention the increase in productivity.

      Summary

      Hyperconverged infrastructure is not only a buzzword. It is a revolutionary way of thinking about IT infrastructure that
      reduces IT investments in terms of both money and manpower. Although it may be difficult to determine whether a solution
      is truly hyperconverged, just converged, or some other pretender, it is worth investigating HCI solutions to make sure your
      organization can gain the maximum benefit of modern IT infrastructure.

      Ask HCI vendors some of the following questions when you’re exploring HCI solutions:

      • Does the solution provide a native hypervisor or does it require an additional purchase of hypervisor licensing
      and support?
      • Does the solution offer hypervisor-embedded storage or does it use virtual storage appliances (VSAs)?
      • Can the solution combine and scale with dissimilar appliance models and configurations?
      • Does the solution offer native backup and disaster recovery capabilities?
      • Does the solution integrate with cloud computing?

      As the IT industry continues to evolve, HCI is the next logical step in on-prem and cloud-integrated virtualization
      infrastructure. Standing still with more traditional virtualization solutions like the 3-2-1 architecture may end up costing
      organizations far more in capital, manpower, and training than switching over to the simplicity and savings of a HCI solution.

      posted in Scale Legion scale hyperconvergence hyperconverged whitepaper
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    • Welcome to the Scale Legion Online!

      Today, I am proud to formally announce the new online Scale Legion User Community.

      Screenshot-2017-12-01-10.10.59-768x294.png

      What is Scale Legion? Scale Legion is a user community that started over a year ago with onsite meetings for users of Scale Computing solutions. Our very own Shane Weinbrecht, Legionnaire Prime, has been the driving force behind Scale Legion and has done a great job bringing users together. This new online community is the next step in enhancing the Scale Computing user experience.

      One thing I hear often around the office is that we have the best users/customers at Scale Computing. I haven’t had a reason to disagree. Our customers are not just innovative early adopters of hyperconverged infrastructure, they are also our biggest proponents.

      But Scale Computing is not just for our customers and users, it is for anyone interested in hyperconverged infrastructure and the future of IT infrastructure. We have a variety of topics already started under categories like:

      • TechJam
      • HC3 Tips and Tricks
      • VM Backup, Snapshots, Replication
      • Windows and Applications on HC3
      • Linux and Open Source on HC3

      So please, join us on the Scale Legion online community in discussing your IT experiences with or without HC3, get your questions answered, and be part of the growing technology movements around hyperconverged infrastructure, edge computing, hybrid cloud, and more.

      Legion-logo-update-300x295.png

      https://scalelegion.community/

      posted in Scale Legion scale blog
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    • Scale HC3 VirtIO Performance Drivers

      HC3 uses the KVM hypervisor which can provide para-virtualized devices to the guest OS which will decrease latency and improve performance for the virtual devices. Virtio is the standard used by KVM. We recommend selecting performance drivers for any supported OS which creates Virtio block devices. Emulated block devices are also supported for legacy operating systems.

      Virtio driver support has been built into the Linux Kernel since 2.6.25. Any Linux distro utilizing a 2.6.25 or later distro will natively support Virtio network and storage block devices presented by HC3. Older kernels can potentially allow the Virtio modules to be backported. Any modern Linux distro should be on a Kernel version late enough to natively support Virtio.

      Virtio drivers for Windows OSs are available for guest and server platforms starting at Windows XP and Windows Server 2003. Any Windows OS beyond those will have Virtio driver support as well. Any OS older than XP or Server 2003 will have to use the emulated non-performance block device type and will experience decreased performance compared to more modern OSs.

      At Scale Computing, we periodically update the Virtio performance drivers provided with HC3 via firmware updates. We recommend only using the included Virtio ISO or one provided by Scale Support. Untested Virtio drivers could cause an inability to livemigrate VMs or other issues. New Virtio drivers will not be automatically added to guest VMs. You will need to mount the ISO CD to the VM and manually install the updated drivers via device manager. You can also utilize group policy to roll out updates of virtio drivers when they are available

      posted in Scale Legion scale scale hc3 virtio kvm virtualization hyperconvergence hyperconverged
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    • RE: New Scale Appliances on CRN's Coolest Hyperconvergence of 2017 So Far List

      And at the end of the year, Scale makes the final list, too.

      posted in Scale Legion
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    • eWeek Case Study on Scale HC3 Consolidation Project

      Scale HC3 was used in an eWeek case study this week about system consolidation.

      This article is about virtual infrastructure provider Scale Computing and one of its customers, Long & McQuade. Indianapolis-based Scale Computing develops scale-out clustered IT infrastructure products for enterprises, based on its patented ICOS technology.

      In September, Scale announcing a partnership with Google to provide a hyperconverged, hybrid cloud solution. Nested virtualization on Google Cloud Platform allows Scale to extend the HC3 platform into the cloud; the journey into hybrid cloud came the announcement of the HC3 Cloud Unity DRaaS solution.

      ...........

      With its Scale system working just as expected with zero downtime, no speed complaints and no network troubles...

      Love seeing articles like this 🙂

      posted in Scale Legion scale scale hc3 hyperconvergence hyperconverged eweek
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    • Scale HC3 Resources - Microsoft Exchange on HC3 System

      Data Sheet: Exchange on Scale HC3 Datasheet

      tl/dr - even our old entry level HC1000 can support a sizable Exchange deployment ... the Exchange Loadgen tool can be used to simulate and size your own exchange environment.

      Entry Level Reference Architecture 250-500 users (requires support portal login)

      This application note describes a validated reference architecture designed to support approximately 250 – 500 Microsoft Exchange users on an entry level Scale HC3 cluster of 3 nodes. Design objectives include sizing the system to operate in degraded scenarios with one of the 3 nodes offline. User mailboxes and roles are distributed across multiple virtual machines (VMs) to allow for load to be distributed across all nodes of the HC3 cluster.

      to access: log in to portal and search "Microsoft Exchange on the Scale HC3 Cluster 250 - 500 Users" in the Search Knowledge box or click links below

      partner
      customer

      posted in Scale Legion scale scale hc3 exchange
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    • Scale HC3 Resources - VDI and Virtual Desktops

      The Virtual Desktops Solution page on our web site has many good resources about virtual desktops in general and specific partner solutions including our joint solution with Workspot
      https://www.scalecomputing.com/solutions/virtual-desktop-infrastructure-vdi/

      But to answer the simple question - yes, desktop OS's such as Windows 10 and Windows 7 can run on HC3 just like any other VM and can take advantage of built in HC3 capabilities like rapid / thin cloning and replication... for a moderate number of VM's, cloning one per user and using windows RDP (and remotefx) protocol to let them connect from a windows or mac desktop, phone or tablet works like a charm.

      Of particular note - for customers considering running a large number of individual virtual desktop VMs - the Reference Architecture document is a useful guide for sizing and estimating how many virtual desktop VM's a particular HC3 cluster could support with acceptable user experience https://www.scalecomputing.com/wp-content/uploads/2016/06/HC3-workspot-reference-architecture.pdf

      Scale has also been tested with various Citrix VDI solutions and is listed in the Citrix ready marketplace https://citrixready.citrix.com/scale-computing-inc.html For "how to" guidelines - search Citrix on our customer or partner portal to find a quick start guide on using Citrix XenDesktop with HC3 or use the following links
      Partner Portal
      Customer Portal

      If you are interested in delivering multi user "session based" virtual desktops, aka "terminal services" - search for RDSH on our partner or customer portal to access a quick start guide on using Microsoft Remote Desktop Session host (RSDH) with HC3 or use the following links

      Partner Portal
      Customer Portal

      There are others out there as well ...

      nComputing vSpace Pro combined with their cost effective thin client endpoints works nicely on HC3

      Ericom Connect is simple to set up and provides a very nice web-based client to access HC3 desktops.

      posted in Scale Legion scale scale hc3 vdi virtualization workspot citrix xenapp xendesktop ncomputing
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    • Scale HC3 NVMe HyperCore-Direct Benchmark

      http://www.scalecomputing.com/nvme/

      Scale Computing, the market leader in hyperconverged solutions for midsized companies, has announce unprecedented results in hyperconverged virtual machine IO performance using NVM express (NVMe). The lab tests have achieved mean IO latencies as low as 20 microseconds delivered to a guest virtual machine. The unique architecture of Scale’s software defined storage engine (SCRIBE) coupled with highly responsive NVMe drives enables this extraordinary performance.

      posted in Scale Legion scale scale hc3 nvme storage hyperconvergence hyperconverged
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    • The Ghost of IT Future – 4 Ways to Future-Proof

      It is Christmas season and one of the best known Christmas stories is A Christmas Carol by Charles Dickens. The main character, Ebenezer Scrooge, is visited by three ghosts representing Christmas past, present, and future. More than anything else, the glimpse of a grim future causes Scrooge to change his ways for a better future, or so the story implies.

      scrooge.jpeg

      I am not able to see the future and whether you are an IT professional, manager, or business owner, I’m guessing you can’t either. But I can share a few ideas on how to possibly change some of your ways to future-proof your IT infrastructure.

      Have a solid DR plan
      Nothing can ruin your future faster than a disaster from which you can’t easily recover. Take inventory to make sure you’ve covered all of the data and assets that need DR protection. Make sure your backup and recovery tools are adequate for your needs with DR testing. Make sure you have contingency plans for both local and regional disasters. Make sure you are regularly testing your DR plans. Make sure everyone knows how to execute the disaster recovery plan when needed. And last but not least, make sure your most important assets–your people–are covered in your disaster planning.

      Eliminate complexity
      Complexity can cause many problems in any IT infrastructure, not the least of which is instability. Complex systems always need more babysitting and break/fix which also means they are likely to experience more downtime and can be harder to recover from any problems. Complexity also can make scale out or replacement much more challenging. Too many components and too many vendors can exacerbate complexity. Simplicity is your friend.

      Reduce costs
      Sounds simple, right? Well, eliminating complexity is a good start, but it also means making sure you are not paying premium prices on solutions just because they have a big brand name markup or you are paying for features you aren’t really using. Many technologies that were innovative 10 years ago like virtualization are now just commodities that you shouldn’t be paying premiums for. Make sure your spending aligns with your needs and you are getting the best value for the technology you are buying and using.

      Don’t over-provision
      With technology changing as quickly as it does these days, buying infrastructure you’ll think you need in a few years seems like a bad investment. For the same price, you may well be able to get bigger, faster gear in a years time. Buying only what you need now and having the ability to scale out as needed is your best bet for the future. Scaling out doesn’t have to be a complex, cumbersome problem like it has been in the past. New IT infrastructure technologies make it much easier to scale out as needed.

      Summary

      No one can know the future but we can all take steps to prepare. Technology continues to advance in ways that make it easier to prepare for the future. HC3 hyperconverged infrastructure from Scale Computing helps our customers prepare with disaster recovery, simplicity, cost-savings, and scalability. Take the necessary steps that are right for your business or organization to avoid a grim future in IT.

      posted in Scale Legion scale scale hc3
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    • Intel Meltdown and Spectre Vulnerabilities and the Scale HC3

      A group of platform vulnerabilities have been identified to exist for many CPUs, including the Intel x86 class of processors. These vulnerabilities exploit flaws in the Intel processor itself, affecting all Intel based servers, including the Scale Computing HC3 platforms. These vulnerabilities have been publicized as Meltdown (CVE-2017-5754) and Spectre (CVE-2017-5753, CVE-2017-5715). Many technical details are publicly available here:

      https://meltdownattack.com/

      How Vulnerable is HC3?

      Meltdown, as described in the research paper[1], does not affect our Hypercore Operating System (HCOS) directly due to our use of hardware virtual machines (HVM). Additionally, because the host OS is locked down, and users do not have access to introduce or run arbitrary code on the host, an ordinary user cannot read host kernel or physical memory. The operating systems of guest VMs, however, are vulnerable, and must be patched using the recommendations of the OS provider to mitigate against this threat.

      Spectre[2], on the other hand, is comprised of multiple vulnerabilities which are more difficult to exploit, but remain dangerous. One of these techniques is demonstrably able to read host memory from within a guest VM[3]. This is a serious threat to security

      Addressing both of these vulnerabilities is currently our top priority.

      When Will an Update be Available?

      The Scale Computing Software Engineering team has been closely monitoring all available information to make the best decisions for mitigating and correcting these issues with the Scale HC3 platform. We have made this our top priority and are currently testing our initial patch for the core issues and plan to have a release available in the coming days. Our Engineering and Quality Assurance teams are working diligently to fully test and verify the stability and viability for production use. We will update with a more accurate time frame as it is available or as new information is released.

      As best practices and at all times, Scale Computing recommends[4], proper planning, testing, and implementation of infrastructure backups, security access control mechanisms, and that regular software updates be applied to all guest VM software and operating systems.

      [1] Meltdown Paper https://meltdownattack.com/meltdown.pdf
      [2] Spectre Paper https://spectreattack.com/spectre.pdf
      [3] Google Project Zero Blog https://googleprojectzero.blogspot.co.at/2018/01/reading-privileged-memory-with-side.html
      [4] Information Security with HC3 https://www.scalecomputing.com/wp-content/uploads/2017/01/whitepaper_information_security_hc3.pdf

      posted in Scale Legion meltdown spectre intel scale scale hc3
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    • HC3 Move Powered by Double-Take / Carbonite Quick Start Guide

      For most customers and workloads, HC3 Move is the preferred method to move running, in-use systems onto the HC3 platform minimal downtime. Because HC3 Move uses continuous data replication to synchronize OS, applications and data from running systems onto the HC3 platform, these systems can remain running and in-use right up to the point of "switchover" to HC3 which can be performed at any time. Further, the switchover process is orchestrated to safely shutdown the original workload, sync last minute changes into the target VM and quickly restart the full system on HC3 maintaining it's original name, full software stack and even original IP if desired. Total downtime may be as little as 10 minutes and is generally well under 1 hour.

      Be sure to check HC3 move documentation as sell as the HC3 Support Matrix for the latest on what OS versions are supported by HC3 move... for example desktop OS's and very old versions of windows server may not be supported.

      https://scalecomputing.com/files/support/public/HC3_Move_Powered_with_Double-Take.pdf

      posted in Scale Legion scale scale hc3 carbonite doubletake
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    • Scale HyperCore HC3 Native Replication Feature Note

      A great resource to start with to learn about HC3 built in replication
      https://www.scalecomputing.com/files/support/public/Replication_Feature_Note.pdf

      It's also important to plan for the capacity requirements of retaining point in time snapshots for replication and backup purposes: HyperCore HC3 Capacity, Clone and Snapshot Management
      https://www.scalecomputing.com/files/support/public/HCOS_Capacity_Management.pdf

      Youtube Video

      posted in Scale Legion scale scale hc3 replication youtube hypercore
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    • RE: Announcing the Scale Computing Store!

      Be sure to check out the popular Scale Computing PopSocket

      11585444.jpg

      posted in Scale Legion
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    • Migration on Tiered Clusters

      If you've ever imported a large amount of data to a HC3 Tiered node cluster (a cluster with nodes containing SSDs), you've likely noticed an odd behavior. During data import the SSDs gradually fill up much faster than any HDDs, but then their utilization goes back down seemingly on its own over time. Why?

      On a tiered cluster all new writes to virtual disks by default go through the SSD tier in order to improve performance. As blocks are determined to be hot or cold (highly active or relatively dormant) they are tiered accordingly and will either remain on SSD or will be moved down to the HDDs.

      This default behavior of prioritizing all writes to SSD may not be desirable for large data migrations to the HC3 cluster. It is possible to circumvent the behavior by setting the SSD priority level (the HEAT Priority in the HC3 web interface) for the virtual disk to 0 during the data migration. When a HC3 virtual disk's HEAT Priority is set to 0 all new writes on the virtual disk by default will be written to the spinning disks, bypassing the SSDs. Once you are finished with the migration change the SSD priority to the desired level and the cluster will automatically detect the hot or cold blocks and begin tiering them appropriately.

      posted in Scale Legion scale scale hc3 hyperconvergence hyperconverged
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    • RE: MangoLassians assemble to help out Spiceworks

      Hoping that everyone lands somewhere safely and gets to make the best of this opportunity.

      posted in Water Closet
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    • Scale Computing Keeps Storage Simple and Efficient

      Hyperconvergence is the combination of storage, compute, and virtualization. In a traditional virtualization architecture, combining these three components from different vendors can be complex and unwieldy without the right number of experts and administrators. When hyperconverged into a single solution, the complexity can be eliminated, if done correctly.

      At Scale Computing we looked at the traditional architecture to identify the complexity we wanted to eliminate. The storage architecture that used SAN or NAS storage for virtualization turned out to be very complex. In order to translate storage from the SAN or NAS to a virtual machine, we counted 7 layers of object files, file systems, and protocols through which I/O had to traverse to go from the VM to the hardware. Why was this the case?

      Because the storage system and the hypervisor were from different vendors, and not designed specifically to work with each other, they needed these layers of protocol translation to integrate. The solution at Scale Computing for our HC3 was to own the hypervisor (HyperCore OS) and the storage system (SCRIBE) so we could eliminate these extra layers and make storage work with VMs just like direct attached storage works with a traditional server. I call it a Block Access, Direct Attached Storage System because I like the acronym.

      Why didn’t other “hyperconverged” vendors do the same? Primarily because they are not really hyperconverged and they don’t own the hypervisor. As with traditional virtualization architectures, the problem of the storage and hypervisor being from different vendors prevents efficiently integrated storage for VMs. These are storage systems being designed to support one or more third party hypervisors. These solutions generally use virtual storage appliances (VSAs) with more or less the same storage architecture as the traditional virtualization I mentioned earlier.

      VSAs not only add to the inefficiency but they consume CPU and RAM resources that could otherwise be used by VM workloads. To overcome these inefficiencies, these solutions use flash storage for caching to avoid performance issues. In some cases, these solutions have added extra processing cards to their hardware nodes to offload processing. Without being able to provide efficient storage on commodity hardware, they just can’t compete with the low price AND storage efficiency of the HC3.

      The efficiency of design for HC3 performance and low price is only part of the story. We also designed the storage to combine all of the disks in a cluster into a single pool that is wide striped across the cluster for redundancy and high availability. This pooling also allows for complete flexibility of storage usage across all nodes. The storage pool can contain both SSD and HDD tiers and both tiers are wide striped, highly available, and accessible across the entire virtualization cluster, even on nodes that may have no physical SSD drives.

      To keep the tiering both simple and efficient, we designed our own automated tiering mechanism to automatically utilize the SSD storage tier for the blocks of data with the highest I/O. By default, the storage will optimize the SSD tier for the best overall storage efficiency without anything to manage. We wanted to eliminate the idea that someone would need a degree or certification in storage to use virtualization.

      We did recognize that users might occasionally need some control over storage performance so we implemented a simple tuning mechanism that can be used to give each disk in a cluster a relative level of SSD utilization priority within the cluster. This means you can tune a disk up or down, on the fly, if you know that disk requires less or more I/O and SSD than other disks. You don’t need to know how much SSD it needs, but only that it needs less or more than other disks in the cluster and the automation takes care of the rest. We included a total of 12 levels of prioritization from 0-11 or no SSD and scaling to 11 for putting all data on SSD if available.

      Screenshot-2016-04-19-13.07.06-300x154.png

      The result of all of the design considerations for HC3 at Scale Computing is simplicity for efficiency, ease of use, and low cost. We’re different and we want to be. It’s as simple as that.

      Original Post: http://blog.scalecomputing.com/scale-computing-keeps-storage-simple-and-efficient/

      posted in Scale Legion scale scale blog virtualization hyperconvergence storage san nas
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    • RE: What Are You Doing Right Now

      Just announced out boat tour for this year at SpiceWorld. Hope that we see lots of y'all there in Austin!

      posted in Water Closet
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