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    Office 365 Email Gone After Forced Logoff

    IT Discussion
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    • scottalanmiller
      scottalanmiller last edited by scottalanmiller

      Totally separate company that we know just lost their email, too. TMQ isn't related to NTG in any way.

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      • scottalanmiller
        scottalanmiller last edited by

        I can hear them trying to get Paul to run an executable on his laptop to fix a back end billing issue at MS. How clueless can MS be!

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        • scottalanmiller
          scottalanmiller last edited by

          MS support keeps trying to email Paul at the account that isn't working. They are struggling with the fact that they are an email provider.

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          • scottalanmiller
            scottalanmiller last edited by

            Still waiting on the original call, MS just went on hold and never picked up.

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            • scottalanmiller
              scottalanmiller last edited by

              It's nice listening to someone else be mad at MS for a change.

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              • scottalanmiller
                scottalanmiller last edited by

                O365 support couldn't help, they are passing the buck to another department and making us call there.

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                • Obsolesce
                  Obsolesce last edited by

                  Who/what is managing your licensing? What's the chain?

                  scottalanmiller 1 Reply Last reply Reply Quote 1
                  • scottalanmiller
                    scottalanmiller last edited by

                    MS can't transfer us to the right department, maybe this is a Skype for Business feature they should add?

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                    • scottalanmiller
                      scottalanmiller @Obsolesce last edited by

                      @tim_g said in Office 365 Email Gone After Forced Logoff:

                      Who/what is managing your licensing? What's the chain?

                      In what sense?

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                      • StuartJordan
                        StuartJordan last edited by

                        I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                        JaredBusch 1 Reply Last reply Reply Quote 0
                        • JaredBusch
                          JaredBusch @StuartJordan last edited by

                          @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                          I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                          Don't conflate organizations.

                          StuartJordan 1 Reply Last reply Reply Quote 0
                          • StuartJordan
                            StuartJordan @JaredBusch last edited by

                            @jaredbusch said in Office 365 Email Gone After Forced Logoff:

                            @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                            I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                            Don't conflate organizations.

                            oh, different organisation then?

                            scottalanmiller 1 Reply Last reply Reply Quote 0
                            • scottalanmiller
                              scottalanmiller @StuartJordan last edited by

                              @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                              @jaredbusch said in Office 365 Email Gone After Forced Logoff:

                              @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                              I thought you was using Zimbra Scott? or are you only running Zimbra in a lab?

                              Don't conflate organizations.

                              oh, different organisation then?

                              Yes, we already have Zimbra with other companies. NTG is moving to it now, as well. NTG has remained on O365 thus far.

                              StuartJordan 1 Reply Last reply Reply Quote 1
                              • scottalanmiller
                                scottalanmiller last edited by

                                Paul is still on the phone. Danielle still can't get a call back.

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                                • StuartJordan
                                  StuartJordan @scottalanmiller last edited by

                                  @scottalanmiller out of interest - Do you have the just email plan "E1" or do you have the plan with the office applications included? If so, what will you do about Office moving forward?

                                  scottalanmiller 2 Replies Last reply Reply Quote 0
                                  • scottalanmiller
                                    scottalanmiller @StuartJordan last edited by

                                    @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                                    @scottalanmiller out of interest - Do you have the just email plan "E1" or do you have the plan with the office applications included? If so, what will you do about Office moving forward?

                                    E3, but we've been phasing them out for a long time. We are very unhappy with the O365 tools in general, so we have been down to "just email" for 6-12 months in practical terms.

                                    But getting old data from Sharepoint has proved to be horrific.

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                                    • scottalanmiller
                                      scottalanmiller @StuartJordan last edited by

                                      @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                                      If so, what will you do about Office moving forward?

                                      We've never really needed that. I've not had it installed in a very long time.

                                      Minion Queen 1 Reply Last reply Reply Quote 0
                                      • scottalanmiller
                                        scottalanmiller last edited by

                                        MS support can't get working tokens now. They are really struggling with this issue.

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                                        • bbigford
                                          bbigford last edited by

                                          Man, it's insane how plagued you are with O365 issues. I've never had any clients or personally experienced that in various organizations. Not to say I haven't had any issues... PowerBI has been a pain in the ass.

                                          scottalanmiller 1 Reply Last reply Reply Quote 0
                                          • Minion Queen
                                            Minion Queen Banned @scottalanmiller last edited by

                                            @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                                            @stuartjordan said in Office 365 Email Gone After Forced Logoff:

                                            If so, what will you do about Office moving forward?

                                            We've never really needed that. I've not had it installed in a very long time.

                                            I am pretty sure I am the only one here who uses pretty much the full suite (not Access, why would anyone use that).

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